Re: Activesync over bluetooth with i-mate SP3i

Just how and where are you telling the phone to connect? It sounds almost as
if you are not telling the phone to connect correctly.

--
David Hettel

Please post any reply as a follow-up message in the news group for everyone
to see. I'm sorry, but I don't answer questions addressed directly to me in
E-mail or news groups.

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DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
either expressed or implied, made in relation to the accuracy, reliability
or content of this post. The author shall not be liable for any direct,
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inability to use, information or opinions expressed in this post and confers
no rights.



<> wrote in message
news: ups.com...
> Hello everyone,
>
>>From reading previous posts, it sounds like syncing over bluetooth is
> tricky. I apologise if this post is just adding to the noise.
>
> On the off-chance that someone has solved the problem I am having, here
> it is:
>
> I'm trying to synchronise my i-mate SP3i (aka HTC Feeler, Qtek 8020,
> Dopod 575, Vodafone VDA, or O2 Xphone II) with my Outlook 2003 over a
> bluetooth connection. I have an HP Compaq nx8220 laptop running Windows
> XP Pro Service Pack 2. Activesync is version 4.2, and everything works
> fine using the USB cable. Also, bluetooth works ok for other purposes
> (file transfer, headset), although it is a little slow to connect.
>
> I followed the instructions in the Activesync help to connect via
> bluetooth, but when I tell the phone to connect, I get a "Port not
> available" error on the phone (Error. Cannot connect to PC. Close other
> programs that might be using the connection and try again).
>
> I've tried various combinations of settings on the phone and the PC,
> but I always get the same error. I'm guessing that part of the problem
> is that I don't really understand the whole COM port thing, and trying
> to figure out COM ports and Activesync and Bluetooth all at the same
> time is too much for me.
>
> If anyone can help me, please do. If I have left out any crucial bits
> of info, I'll answer any questions you have.
>
> Thanks, Simon.
>

See Below;

--
David Hettel

Please post any reply as a follow-up message in the news group for everyone
to see. I'm sorry, but I don't answer questions addressed directly to me in
E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
either expressed or implied, made in relation to the accuracy, reliability
or content of this post. The author shall not be liable for any direct,
indirect, incidental or consequential damages arising out of the use of, or
inability to use, information or opinions expressed in this post and confers
no rights.



<> wrote in message
news: ups.com...
> Hi David,
>
> I open Activesync in my phone, choose "menu", then "Connect via
> Bluetooth".

Ok this is correct and it sounds as if you have connected to your nx8220 at
one time? Or have you connected to another computer to get the Bluetooth
option in ActiveSync? WM5 uses COM ports in a different way than previous
version did, COM Ports are not reusable under WM5. So you basically need to
create a new COM port for each Bluetooth device you connect to using serial
ports.

After about five seconds, the phone says "Port not
> available...". There is no hint from the PC that the phone is trying to
> connect.

Are you watching the ActiveSync icon and the Bluetooth icon on the Taskbar?

>
> Since the error is about ports, perhaps I should list the info I can
> find about ports on my phone and PC.

I believe it may have to do with the limited COM ports on your WM 5 device.

>
> According to the Bluetooth settings on my phone, it has two COM ports.
> One has the same name as the PC I am trying to sync with, and is
> labeled COM7. The other is called Incoming Port, and is labeled COM6. I
> can edit both ports - the options are COM number (6 or 7), and Secure
> Connection (checkbox). I can also add a new outgoing port to any of the
> other Bluetooth devices that my phone is paired with. The options for
> new ports are the same as for existing ports.
>
> In the Bluetooth settings on my computer, there is too much to feasibly
> fit into this post. Basically, I think I have an incoming Bluetooth COM
> port on COM9 (Options are COM9 or COM16, start automatically, and
> secure connection - both ticked). I also seem to have an outgoing port
> on COM11 (options are COM11 or COM16, and secure connection - ticked).

How many Bluetooth serial devices do you actually have connected to this
computer? Generally COM ports are assigned in increasing order, so the
newest is the highest. When was your Pocket PC partner to your Laptop?

>
> In Activesync's connection settings, I have ticked "Allow connections
> from:", and chosen COM9 from the list - the number of the incoming port
> on the PC. Other options on the list are COM4, COM10, COM11, COM12, and
> Infrared.
>
> I hope I haven't scared you off.
>
> -Simon
>
>
>
>
> David Hettel wrote:
>
>> Just how and where are you telling the phone to connect? It sounds almost
>> as
>> if you are not telling the phone to connect correctly.
>>
>> --
>> David Hettel
>>
>> Please post any reply as a follow-up message in the news group for
>> everyone
>> to see. I'm sorry, but I don't answer questions addressed directly to me
>> in
>> E-mail or news groups.
>>
>> Microsoft Most Valuable Professional Program
>> http://mvp.support.microsoft.com
>>
>> DISCLAIMER: This posting is provided "AS IS" with no warranty of any
>> kind,
>> either expressed or implied, made in relation to the accuracy,
>> reliability
>> or content of this post. The author shall not be liable for any direct,
>> indirect, incidental or consequential damages arising out of the use of,
>> or
>> inability to use, information or opinions expressed in this post and
>> confers
>> no rights.
>>
>>
>>
>> <> wrote in message
>> news: ups.com...
>> > Hello everyone,
>> >
>> >>From reading previous posts, it sounds like syncing over bluetooth is
>> > tricky. I apologise if this post is just adding to the noise.
>> >
>> > On the off-chance that someone has solved the problem I am having, here
>> > it is:
>> >
>> > I'm trying to synchronise my i-mate SP3i (aka HTC Feeler, Qtek 8020,
>> > Dopod 575, Vodafone VDA, or O2 Xphone II) with my Outlook 2003 over a
>> > bluetooth connection. I have an HP Compaq nx8220 laptop running Windows
>> > XP Pro Service Pack 2. Activesync is version 4.2, and everything works
>> > fine using the USB cable. Also, bluetooth works ok for other purposes
>> > (file transfer, headset), although it is a little slow to connect.
>> >
>> > I followed the instructions in the Activesync help to connect via
>> > bluetooth, but when I tell the phone to connect, I get a "Port not
>> > available" error on the phone (Error. Cannot connect to PC. Close other
>> > programs that might be using the connection and try again).
>> >
>> > I've tried various combinations of settings on the phone and the PC,
>> > but I always get the same error. I'm guessing that part of the problem
>> > is that I don't really understand the whole COM port thing, and trying
>> > to figure out COM ports and Activesync and Bluetooth all at the same
>> > time is too much for me.
>> >
>> > If anyone can help me, please do. If I have left out any crucial bits
>> > of info, I'll answer any questions you have.
>> >
>> > Thanks, Simon.
>> >
>

To add to the general confusion - I have had this working in the past, but
it's now stopped. When it was working I had two services available on the
(WM5) phone: serial port and Active Sync. I've now only got Serial port. I
think the loss of the Active Sync service was linked to updates to Active
Sync application on the XP PC, but reverting doesn't bring it back.
HTH in some way. I've given up actively looking for a solution, but would be
interested if someone had a solution.
Andy B
<> wrote in message
news: oups.com...
> Hi,
>
> Note: my device runs WM2003 smartphone.
>
> Answers to your questions are below...
>
> -Simon
>
>
>
> On Nov 22, 7:01 pm, "David Hettel" <dah...@hotmail.com> wrote:
>> See Below;
>>
>> --
>> David Hettel
>>
>> Please post any reply as a follow-up message in the news group for
>> everyone
>> to see. I'm sorry, but I don't answer questions addressed directly to me
>> in
>> E-mail or news groups.
>>
>> Microsoft Most Valuable Professional
>> Programhttp://mvp.support.microsoft.com
>>
>> DISCLAIMER: This posting is provided "AS IS" with no warranty of any
>> kind,
>> either expressed or implied, made in relation to the accuracy,
>> reliability
>> or content of this post. The author shall not be liable for any direct,
>> indirect, incidental or consequential damages arising out of the use of,
>> or
>> inability to use, information or opinions expressed in this post and
>> confers
>> no rights.
>>
>> <simonalc...@gmail.com> wrote in
>> messagenews: oglegroups.com...
>>
>> > Hi David,
>>
>> > I open Activesync in my phone, choose "menu", then "Connect via
>> > Bluetooth".
>>
>> Ok this is correct and it sounds as if you have connected to your nx8220
>> at
>> one time? Or have you connected to another computer to get the Bluetooth
>> option in ActiveSync? WM5 uses COM ports in a different way than previous
>> version did, COM Ports are not reusable under WM5. So you basically need
>> to
>> create a new COM port for each Bluetooth device you connect to using
>> serial
>> ports.
>
> As far as I know, the "Connect via Bluetooth" option in Activesync has
> always been there. I have never been able to connect to any computer
> using this option, but I can use bluetooth in other ways, and I can
> sync just fine using USB.
>
> There are only two Bluetooth ports on my device. One is the incoming
> port, and the other (outgoing) has the name of my NX8220. The port
> numbers are different.
>
>>
>> > After about five seconds, the phone says "Port not
>> > available...". There is no hint from the PC that the phone is trying to
>> > connect.
>>
>> Are you watching the ActiveSync icon and the Bluetooth icon on the
>> Taskbar?
>>
>
> When the phone is trying to connect, the PC activesync icon stays grey,
> and the bluetooth icon stays white. Green would be good, but I can't
> get any.
>
>>
>>
>> > Since the error is about ports, perhaps I should list the info I can
>> > find about ports on my phone and PC.
>>
>> I believe it may have to do with the limited COM ports on your WM 5
>> device.
>>
>>
>>
>> > According to the Bluetooth settings on my phone, it has two COM ports.
>> > One has the same name as the PC I am trying to sync with, and is
>> > labeled COM7. The other is called Incoming Port, and is labeled COM6. I
>> > can edit both ports - the options are COM number (6 or 7), and Secure
>> > Connection (checkbox). I can also add a new outgoing port to any of the
>> > other Bluetooth devices that my phone is paired with. The options for
>> > new ports are the same as for existing ports.
>>
>> > In the Bluetooth settings on my computer, there is too much to feasibly
>> > fit into this post. Basically, I think I have an incoming Bluetooth COM
>> > port on COM9 (Options are COM9 or COM16, start automatically, and
>> > secure connection - both ticked). I also seem to have an outgoing port
>> > on COM11 (options are COM11 or COM16, and secure connection - ticked).
>>
>> How many Bluetooth serial devices do you actually have connected to this
>> computer? Generally COM ports are assigned in increasing order, so the
>> newest is the highest. When was your Pocket PC partner to your Laptop?
>>
>
> I'll try to answer this as best I can. Just for clarity, as I
> understand it, the serial port is one service that a bluetooth device
> can provide to another device. Other services are things like headset,
> business card exchange, etc, and these are not the same as bluetooth
> serial. Is this correct?
>
> I have paired two other devices with my laptop in the past - a non-WM
> phone, and another laptop. I didn't use the serial service on either
> device. Neither of these two devices is currently connected to my
> laptop - the only device I am working with is my current phone. My
> phone is currently paired with my laptop, and I can use the other
> bluetooth services I described, but can't get activesync to connect via
> bluetooth.
>
>>
>>
>> > In Activesync's connection settings, I have ticked "Allow connections
>> > from:", and chosen COM9 from the list - the number of the incoming port
>> > on the PC. Other options on the list are COM4, COM10, COM11, COM12, and
>> > Infrared.
>>
>> > I hope I haven't scared you off.
>>
>> > -Simon
>>
>> > David Hettel wrote:
>>
>> >> Just how and where are you telling the phone to connect? It sounds
>> >> almost
>> >> as
>> >> if you are not telling the phone to connect correctly.
>>
>> >> --
>> >> David Hettel
>>
>> >> Please post any reply as a follow-up message in the news group for
>> >> everyone
>> >> to see. I'm sorry, but I don't answer questions addressed directly to
>> >> me
>> >> in
>> >> E-mail or news groups.
>>
>> >> Microsoft Most Valuable Professional Program
>> >>http://mvp.support.microsoft.com
>>
>> >> DISCLAIMER: This posting is provided "AS IS" with no warranty of any
>> >> kind,
>> >> either expressed or implied, made in relation to the accuracy,
>> >> reliability
>> >> or content of this post. The author shall not be liable for any
>> >> direct,
>> >> indirect, incidental or consequential damages arising out of the use
>> >> of,
>> >> or
>> >> inability to use, information or opinions expressed in this post and
>> >> confers
>> >> no rights.
>>
>> >> <simonalc...@gmail.com> wrote in message
>> >>news: roups.com...
>> >> > Hello everyone,
>>
>> >> >>From reading previous posts, it sounds like syncing over bluetooth
>> >> >>is
>> >> > tricky. I apologise if this post is just adding to the noise.
>>
>> >> > On the off-chance that someone has solved the problem I am having,
>> >> > here
>> >> > it is:
>>
>> >> > I'm trying to synchronise my i-mate SP3i (aka HTC Feeler, Qtek 8020,
>> >> > Dopod 575, Vodafone VDA, or O2 Xphone II) with my Outlook 2003 over
>> >> > a
>> >> > bluetooth connection. I have an HP Compaq nx8220 laptop running
>> >> > Windows
>> >> > XP Pro Service Pack 2. Activesync is version 4.2, and everything
>> >> > works
>> >> > fine using the USB cable. Also, bluetooth works ok for other
>> >> > purposes
>> >> > (file transfer, headset), although it is a little slow to connect.
>>
>> >> > I followed the instructions in the Activesync help to connect via
>> >> > bluetooth, but when I tell the phone to connect, I get a "Port not
>> >> > available" error on the phone (Error. Cannot connect to PC. Close
>> >> > other
>> >> > programs that might be using the connection and try again).
>>
>> >> > I've tried various combinations of settings on the phone and the PC,
>> >> > but I always get the same error. I'm guessing that part of the
>> >> > problem
>> >> > is that I don't really understand the whole COM port thing, and
>> >> > trying
>> >> > to figure out COM ports and Activesync and Bluetooth all at the same
>> >> > time is too much for me.
>>
>> >> > If anyone can help me, please do. If I have left out any crucial
>> >> > bits
>> >> > of info, I'll answer any questions you have.
>>
>> >> > Thanks, Simon.
>
>