Re: ActiveX Control

1. Was WinXP reinstalled before SP3 was installed?

2. Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thom Little wrote:
> One of my customer's is using Windows XP SP3.
>
> When we visit update.microsoft.com it gives instructions about installing
> an
> ActiveX control. The toolbar referenced in the message never appears and
> there is no error message.
>
> We have installed other ActiveX controls on that machine (like Adobe
> Acrobat
> Reader 9.0 download) and been prompted in the standard way using that same
> referenced toolbar.
>
> What is the solution to correct this "feature" that will allow us to
> install
> the control for update.microsoft.com?