Re: Adding User Wizard Error

I have tried to follow the steps for adding the component but the options are greyed at one point.

> On Thursday, January 29, 2009 5:37 AM v-milel wrote:

> Hello,
>
> Thank you for posting here.
>
> According to your description, I understand that:
>
> You receive the error that indicates the required organizational units do
> not exist.
>
> If I have misunderstood the problem, please don't hesitate to let me know.
>
>
> In the SBS 2003 domain, the following OU structure is created for the
> business. If the SBSUsers OU is missing from Active Directory, you may
> receive the above error. To correct the issue, you may try to manually
> recreate the SBS OU structure or reinstall the SBS administration component
> as you mentioned.
>
>
> MyBusiness
> |
> |
> |--->SBSUsers
>
> Please note that there are 12 built-in universal security groups in the
> Security Groups OU to provide the access control of SBS components. If they
> are missing, it will result in unexpected issue in the SBS feature and you
> may have to reinstall the SBS administration component to correct the issue.
>
>
> Hope it helps. Also If you have any questions or concerns, please do not
> hesitate to let me know.
>
>
>
>
>
> Best regards,
> Miles Li
>
> Microsoft Online Partner Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no rights.


>> On Thursday, January 29, 2009 1:25 PM Anthon wrote:

>> Hi Miles,
>>
>> Thanks for your quick response. Yes the error only occurs when using the
>> wizard, not through the Active Directory. The OU has not been moved at all
>> actually.
>>
>> So the question is that if I reinstall the administration component, do I
>> have to re-do any permissions or the administration component installed will
>> automatically set all the corresponding permissions for the administrator?
>>
>> Thanks,
>> Anthony
>>
>> "Miles Li [MSFT]" wrote:


>>> On Sunday, February 01, 2009 6:31 AM Anthony wrote:

>>> Hi,
>>>
>>> I followed the thread of this topic regarding following error when
>>> adding user wizard through server management console. I am able to
>>> add user through Active Directory, but not able to use the add user
>>> wizard.
>>>
>>> "The required organizational units do not exist and are required by
>>> the
>>> wizard. Run Small Business server setup again and reinstall the
>>> administration component.
>>>
>>> Can any one confirm that by reinstalling the administration
>>> components based on following steps, does it alter any permissions
>>> after reinstall?
>>>
>>>
>>> 1. Open the Control Panel; navigate to Add/Remove program.
>>> 2. In the current installed Program list, navigate to "Windows
>>> Small Business Server 2003", click Change/Remove.
>>> 3. Follow the wizard until the Component Selection Windows
>>> appear,
>>> expand the Server tools, choose Maintenance in Action field, then
>>> choose
>>> Reinstall in Administration.
>>> 4. Click Next to complete the wizard.
>>>
>>> Thanks and any help is greatly appreciated.


>>>> On Monday, February 02, 2009 5:03 AM v-milel wrote:

>>>> Hi Anthony,
>>>>
>>>>
>>>> Yes, you can reinstall the SBS administration component to correct the
>>>> issue. I think you don't need to re-do any permissions. The permissions on
>>>> the administrator account will be retained.
>>>>
>>>> Hope it helps. Also If you have any questions or concerns, please do not
>>>> hesitate to let me know.
>>>>
>>>>
>>>>
>>>>
>>>> Best regards,
>>>> Miles Li
>>>>
>>>> Microsoft Online Partner Support
>>>> Microsoft Global Technical Support Center
>>>>
>>>> Get Secure! - www.microsoft.com/security
>>>> ================================================== ===
>>>> When responding to posts, please "Reply to Group" via your newsreader so
>>>> that others may learn and benefit from your issue.
>>>> ================================================== ===
>>>> This posting is provided "AS IS" with no warranties, and confers no rights.


>>>>> On Monday, February 02, 2009 1:07 PM Anthon wrote:

>>>>> Thanks Miles.
>>>>> I will reinstall the components this week and will let you know the results.
>>>>> Again, I really appreciated your help on this.
>>>>> Have a great day.
>>>>> Anthony


>>>>>> On Tuesday, February 03, 2009 1:02 AM v-milel wrote:

>>>>>> Hello Anthony,
>>>>>>
>>>>>> Thanks for the update.
>>>>>>
>>>>>> Please take your time to reinstall the SBS admin components. If you have
>>>>>> any questions or concerns, please do not hesitate to let me know.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best regards,
>>>>>> Miles Li
>>>>>>
>>>>>> Microsoft Online Partner Support
>>>>>> Microsoft Global Technical Support Center
>>>>>>
>>>>>> Get Secure! - www.microsoft.com/security
>>>>>> ================================================== ===
>>>>>> When responding to posts, please "Reply to Group" via your newsreader so
>>>>>> that others may learn and benefit from your issue.
>>>>>> ================================================== ===
>>>>>> This posting is provided "AS IS" with no warranties, and confers no rights.


>>>>>>> On Thursday, February 12, 2009 1:08 PM Anthon wrote:

>>>>>>> Hi Miles,
>>>>>>>
>>>>>>> I reinstalled the administration components yesterday..so far it worked
>>>>>>> fine. But I found out the mybusiness OU has been added for some reason. I
>>>>>>> don't recall the mybusiness OU prior to the reinstallation. We had our own
>>>>>>> OU set up..but not the Mybusiness OU. Any idea?
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Anthony


>>>>>>>> On Thursday, February 12, 2009 1:10 PM Anthon wrote:

>>>>>>>> Hi Miles,
>>>>>>>>
>>>>>>>> I reinstalled the administration components yesterday and it all seems
>>>>>>>> working fine. However I have noticed a new OU "mybusiness" had been added
>>>>>>>> also. We have had our own OU set up but don't recall seeing the mybusiness
>>>>>>>> before. Any idea?
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> Anthony


>>>>>>>>> On Thursday, February 12, 2009 11:03 PM lauraz wrote:

>>>>>>>>> Hi Anthony,
>>>>>>>>>
>>>>>>>>> Thank you for your update. We are glad to hear that everything is working
>>>>>>>>> well after you reinstalled the administration components.
>>>>>>>>>
>>>>>>>>> As for the MyBusiness OU, actually it is included in the default
>>>>>>>>> installation of SBS and is required for SBS wizard to work properly. I
>>>>>>>>> understand that you haven't seen this OU before. This should be the reason
>>>>>>>>> that you received the error message saying that "The required
>>>>>>>>> organizational units do not exist and are required by the wizard. Run Small
>>>>>>>>> Business server setup again and reinstall the administration component." As
>>>>>>>>> Miles mentioned in his initial reply, the default OU structure is as the
>>>>>>>>> following:
>>>>>>>>>
>>>>>>>>> MyBusiness
>>>>>>>>> |
>>>>>>>>> |
>>>>>>>>> |--->SBSUsers
>>>>>>>>>
>>>>>>>>> For your reference, I have included a brief summary for this issue:
>>>>>>>>>
>>>>>>>>> Symptom
>>>>>>>>> ------------
>>>>>>>>> When you run the Add User Wizard, you receive the following error:
>>>>>>>>> "The required organizational units do not exist and are required by the
>>>>>>>>> wizard. Run Small Business server setup again and reinstall the
>>>>>>>>> administration component."
>>>>>>>>>
>>>>>>>>> Cause
>>>>>>>>> --------
>>>>>>>>> The default OU structure MyBusiness is missing.
>>>>>>>>>
>>>>>>>>> Resolution
>>>>>>>>> --------------
>>>>>>>>> Reinstall Administration Component.
>>>>>>>>>
>>>>>>>>> Thank you for choosing Microsoft. If you encounter any problems, please
>>>>>>>>> feel free to post in our newsgroup.
>>>>>>>>>
>>>>>>>>> Best regards,
>>>>>>>>> Laura Zhang
>>>>>>>>>
>>>>>>>>> Microsoft Online Partner Support
>>>>>>>>> Microsoft Global Technical Support Center
>>>>>>>>>
>>>>>>>>> Get Secure! - www.microsoft.com/security
>>>>>>>>> ================================================== ===
>>>>>>>>> When responding to posts, please "Reply to Group" via your newsreader so
>>>>>>>>> that others may learn and benefit from your issue.
>>>>>>>>> ================================================== ===
>>>>>>>>> This posting is provided "AS IS" with no warranties, and confers no rights.