Re: After Windows Update.. GPU has been rejected

Man With Bad PC Problems wrote:
> Well, i finally got off my backside and went to the Windows Update
> page to update my computer. there were 47 critical updates
> including a driver update for my graphics card which is an ATi
> Mobility Radeon 7500. I thought "Beauty! hopefuly this will crank
> it up a bit!" So, i downloaded and installed the updates, but..
> the driver update for the GPU failed.. so that annoyed me a bit.
> So, the installation finished with a few updates failing on the
> way. I restarted to find my screen res and quality incredibly bad
> (800 x 600 with 4bit quality). This got me VERY worried. Logged
> on and checked the settings for the graphics card. A warning
> message pops up saying that my card isn't supported in this version
> of Windows. At this point I was very sad. So i went to the ATi
> website and downloaded the driver installer, opened the installer,
> it started off fine, but a message pops up saying that it couldn't
> find the card. So, i re-booted and used PC Doctor to run tests on
> the graphics card.. and all tests PASSED. This got me VERY
> confused. Since then i have looked around the computer trying to
> find any way to fix it. So far unsuccesful. Please, if you have
> ANY idea on how to fix it, i will worship you! I am no longer able
> to play computer games, or do anything really. WMP 11 doesn't
> work, iTunes doesn't work, took me a while to get IE7 working,
> Mozilla FireFox vaguely works, Windows Live Messenger does not
> function. Overall it is a pretty bad problem. So again, if you
> have ANY IDEA WHAT SO EVER on how to fix it, you will be a god in
> my eyes.
>
> System Specs:
> IBM T42 Laptop
> 512Mb RAM (unsure of clockspeed or DDR type)
> ATi Mobility Radeon 7500 Graphics Processing Unit.

Go - get the driver from ATI.
Install it.

Never get the hardware drivers from windowsupdate.microsoft.com -->
Microsoft did not make most of the hardware on your machine, therefore; why
trust them to supply the latest and greatest compatible driver for your
hardware?

Although - are you sure that is a Mobility Radeon 7500?

Being a laptop, I thought - maybe - IBM will have it on their support
page...
http://www-307.ibm.com/pc/support/si...GR-55386#Video
Specifically:
http://www-307.ibm.com/pc/support/si...cid=MIGR-41918

I would go with that first - if that does not work, try this:
http://ati.amd.com/support/drivers/x...rer300-xp.html
(but that is for the Radeon 7500 - not the Mobility Radeon 7500 - but only
because I could not find that as a chipset on their page)

Good Luck!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" wrote:

> Man With Bad PC Problems wrote:
> > Well, i finally got off my backside and went to the Windows Update
> > page to update my computer. there were 47 critical updates
> > including a driver update for my graphics card which is an ATi
> > Mobility Radeon 7500. I thought "Beauty! hopefuly this will crank
> > it up a bit!" So, i downloaded and installed the updates, but..
> > the driver update for the GPU failed.. so that annoyed me a bit.
> > So, the installation finished with a few updates failing on the
> > way. I restarted to find my screen res and quality incredibly bad
> > (800 x 600 with 4bit quality). This got me VERY worried. Logged
> > on and checked the settings for the graphics card. A warning
> > message pops up saying that my card isn't supported in this version
> > of Windows. At this point I was very sad. So i went to the ATi
> > website and downloaded the driver installer, opened the installer,
> > it started off fine, but a message pops up saying that it couldn't
> > find the card. So, i re-booted and used PC Doctor to run tests on
> > the graphics card.. and all tests PASSED. This got me VERY
> > confused. Since then i have looked around the computer trying to
> > find any way to fix it. So far unsuccesful. Please, if you have
> > ANY idea on how to fix it, i will worship you! I am no longer able
> > to play computer games, or do anything really. WMP 11 doesn't
> > work, iTunes doesn't work, took me a while to get IE7 working,
> > Mozilla FireFox vaguely works, Windows Live Messenger does not
> > function. Overall it is a pretty bad problem. So again, if you
> > have ANY IDEA WHAT SO EVER on how to fix it, you will be a god in
> > my eyes.
> >
> > System Specs:
> > IBM T42 Laptop
> > 512Mb RAM (unsure of clockspeed or DDR type)
> > ATi Mobility Radeon 7500 Graphics Processing Unit.
>
> Go - get the driver from ATI.
> Install it.
>
> Never get the hardware drivers from windowsupdate.microsoft.com -->
> Microsoft did not make most of the hardware on your machine, therefore; why
> trust them to supply the latest and greatest compatible driver for your
> hardware?
>
> Although - are you sure that is a Mobility Radeon 7500?
>
> Being a laptop, I thought - maybe - IBM will have it on their support
> page...
> http://www-307.ibm.com/pc/support/si...GR-55386#Video
> Specifically:
> http://www-307.ibm.com/pc/support/si...cid=MIGR-41918
>
> I would go with that first - if that does not work, try this:
> http://ati.amd.com/support/drivers/x...rer300-xp.html
> (but that is for the Radeon 7500 - not the Mobility Radeon 7500 - but only
> because I could not find that as a chipset on their page)
>
> Good Luck!
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> I managed to get it fixed when a friend told me to roll back the driver, then re-update. the problem is now fixed.