On Thu, 15 Jan 2009 17:40:04 -0800, Bradsyoungergirlfriend wrote:
> I keep getting a pop up from something that says it is windows, but I dont
> think it is, It says it is a windows update, but then it wants money and now
> my computer is running super slow. I dont get it. It has turned my automatic
> updates off and I cant manually get them to turn back on so I can do an
> update. My mcafee is also not working right, it wont update or scan my
> computer properly. I think I have a problem ??
1.Clear the (IE) temporary Internet files and the history cache.
Click 'Start' and then click 'Run'... then type (or copy/paste)
"inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK'
button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...' button then place a checkmark into the box beside 'Also delete
files and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.
2.Clean HDD
Click 'Start' and then click 'Run...' then type (or copy/paste) "cleanmgr"
(w/out quotation marks into the box, then click the 'OK' button. Select
your drive
(presumably WinXP (C

and click OK.
--or--
2a.Delete files using Disk Cleanup (if on Vista)
http://windowshelp.microsoft.com/Win...139d91033.mspx
3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/down...NTISPYWAREFREE
BTW: *"Malwarebytes actually performs better in Normal Mode"* says Dustin
Cook, co-author of MBAM.
4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en...ols/hijackthis
Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.
http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://www.5starsupport.com/ipboard/...p?showforum=18
http://www.theeldergeek.com/forum/in...6&showforum=29
NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.
5.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html
Good luck