I have run into the same problem. Here is something that worked for me.
Click on the icon of the webcam next to your display pic and select send my
webcam. Have your contact do the same and make sure you both have
established a connection. Now once you are sure the video is working click
the call button make sure you use just the regular call and not the video
call.
This works for me. Probably has something to do with what ports are being
used to send the traffic.
"DrData99" wrote:
> Problem: Video call connects, and both sides can see each other but only one
> side has sound (if the other side has any sound at all it is very low).
>
> This is happenning with different computers: today I called my sister in CT
> and could hear her fine, but she got no audio from me. Yesterday I called
> home and my daughter could hear me fine but her audio was very low and had
> interference.
>
> And yes, I have gone through the audio and video setup several times.
>
> And yes, there is plenty of bandwith on all sides.
>
> And I have tried both 8.0 an 8.1.
>
> So: has anyone else experienced this problem, and if so what is the solution?
>
> -cb.
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