Re: Automatic security updates failed to install (2)

> No, none of them appears in the list. The only program to wear a KB number
> is Windows Installer 3.1 (KB893803).

Just to make sure, is "Show Updates" enabled in Add/Remove Programs [e.g.,
KB896424 would show as 'Security Update for Windows XP (KB896424)'] ?

> My home network is less busy than the office one.

Are you behind a proxy at work? See the sections 'Step 6: Remove the proxy
server entry from the WinHTTP proxy configuration' and 'Method 2: Corporate
users or users who are behind a proxy server' of
http://support.microsoft.com/?kbid=836941.

Really, truly, you'd be much better off posting about this in the Windows
Update-specific newsgroup (microsoft.public.windowsupdate), so I'm
crossposting this reply to it. Please continue the crossposting in your
replies.
--
~PA Bear


VoyagerPaulo wrote:
> No, none of them appears in the list. The only program to wear a KB number
> is Windows Installer 3.1 (KB893803).
>
> Regarding "Error 0x80072EE2", WindowsUpdate.log indeed shows many "Misc
> WARNING:" on some of the failure days.
> In 2005-11-09 the sequence of warnings end up with a "Setup FATAL:
> IsUpdateRequired failed with error 0x8024402c" message.
> I guess that one was a required update that failed.
>
> Does that means I had some network issue (no firewall besides MS one)?
> Is there some clue in that log so as to tell if the failed update succeded
> later?
> My home network is less busy than the office one. Updating overnight would
> solve?
>
> "PA Bear" wrote:
>
>> Please include all of previous message(s) in your replies to the
>> newsgroup.
>>
>> Are any of the "failed numbers" found in Add/Remove Programs?
>>
>> Also see:
>>
>> You receive an "Error 0x80072EE2" error message, an "Error 0x80072EFD"
>> error message,
>> or an "Error 0x80072f76" error message if you try to use the Microsoft
>> Windows Update
>> Web site or the Microsoft Update Web site
>> http://support.microsoft.com/?kbid=836941
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>> VoyagerPaulo wrote:
>>> It says "No high-priority updates available" but shows 9 optional,
>>> software.
>>> I listed them all and none of the KBnumbers matched any of the failed
>>> numbers I get when viewing update history.
>>>
>>> I don't know if I need them or not (the ones tagged as failed, for
>>> sure!).
>>> How do I tell if they are needed? I guess that if the automated updating
>>> tried to install them they ARE needed.
>>>
>>> "PA Bear" wrote:
>>>
>>>> Does Automatic Updates or Windows Update say you need any of these
>>>> still? <paste> VoyagerPaulo wrote: Reviewing update hystory I found
>>>> following Security Updates for Windows XP
>>>> failed:
>>>>
>>>> Nov 9,2005 (KB896424)
>>>> Jan 14,2005 (KB873339)
>>>> Jan 10,2005 (KB873339, KB885835 and KB885836)
>>>> Jul 17,2003 (823980, 821557 and 823980 again)
>>>>
>>>> Please note there were other 150+ updates that succeeded, just those
>>>> eight
>>>> are tagged as failed.
>>>>
>>>> My compuer OS: XP Home OEM Toshiba
>>>> Version 5.1 (Build 2600.xpsp_sp2.050301-1519 : Service Pack 2)
>>>> fully licensed to myself
>>>>
>>>> Upon clicking one of the failure icons a window pops up offering the
>>>> following support options:
>>>> ----------------------------
>>>> Installation Failure
>>>>
>>>> Error Code: 0x80072EE2
>>>> Try to install the update again, or request help from one of the
>>>> following
>>>> resources.
>>>>
>>>> For self-help options:
>>>>
>>>> Frequently Asked Questions
>>>> Find Solutions
>>>> Windows Update Newsgroup
>>>>
>>>> For assisted support options:
>>>>
>>>>
>>>> Microsoft Online Assisted Support (no-cost for issues related to
>>>> getting
>>>> updates)
>>>> ----------------------------
>>>>
>>>> This last one is a link to go.microsoft.com wich I followed believing
>>>> to
>>>> have a 'getting updates related issue', and after some clicks ended up
>>>> telling me I am not elligible to MS assistance because my OS was
>>>> already
>>>> installed when I bought my computer.
>>>>
>>>> It sounds like MS does not support OEM-based end users. I had the
>>>> option
>>>> to
>>>> buy a bare computer but decided to pay an extra fee for a Windows-ready
>>>> one
>>>> looking primarily for future assistance, and now I feel betrayed.
>>>> Enough
>>>> for
>>>> crying. This is MicroSoft and I'll buy other computers in the future.
>>>>
>>>> Can anyone tell me how to proceed to get the security FIXES? Please
>>>> notice
>>>> the computer tried to get or install some of them more than once.