Re: Automatic update not working

Hello Daniel,

Do not turn off your firewall while on the internet. That's a general rule.
Only if the firewall software is the "last problem issue", then, either
"tweak it" to place some microsoft sites on the "white list", or last
resort, turn it off.
Your AVG should not be a blocking factor at Windows Update.
But do turn off those other utilities when the pc visits Windows Update
(interactive mode, that is).

I am forwarding your post to Windows Update group.

You DO need to look at your update log.
See if there is an "Error" for the date(s) when you had this problem.
It will have an entry (entries) with Error that would help to pin-down your
pc's problem with Windows Update.

Use Notepad or Wordpad and open & look at the Windows Update log file
C:\Windows\WindowsUpdate.log or C:\WINNT\WindowsUpdate.log

Scroll down all the way. Do you see some text with "Error 0xnnnnnnn"
(where n's are some numbers).
Please post back with that Error number and its text.

--
Maurice N
MVP Windows - Shell / User
--
"Daniél Palm" wrote
> Greetings all.
>
> The Automatic Update icon appears (in yellow) in my taskbar but always
> indicates 0%.
>
> I've tried updating from the Microsoft update website directly. It
> checks for updates required, comes up with a grey window saying
> downloading Installer version whatever and then nothing happens as
> well.
>
> Am I missing something? I turned off Windows Firewall, disabled all
> protection in Spywareblaster. Still nothing.
>
> I also have Spybot Search & Destroy, AdAware, CWShredder and ZoneAlarm
> on my PC but ZoneAlarm is not active.
>
> Grisoft AVG anti-virus 7.0.338 is also installed and running but
> shouldn't give a problem??
>
> I my part of the world we pay for local calls so watching a
> non-responsive screen is rather costly. Please tell me what I'm doing
> wrong!!
>
> Daniél Palm
> Disability is not inability