What anti-virus application or security suite is installed and *is your
subscription current*? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)? Were any of these
applications running in the background when you installed SP3?
Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
zskiba wrote:
> 1. I installed SP3 successfully, but the installation process got stuck
> on the “Initializing installation”.
>
> 2. I did the Method 1: Register the Wups2.dll file in Windows from
> http://support.microsoft.com/kb/943144.
>
> Nothing changed.
>
> 3. I did the Method 2: Download and install the Windows Update Agent.
>
> It didn’t fix the automatic update process. When I tried to do manual
> update I got “Access denied” error.
>
> The System Restore stopped working, as well as Search for files and
> folders. They ware marked as Not Responding in Windows Task Manager.
>
> 4. I ran WindowsUpdateAgent30-x86.exe /wuforce.
>
> The “Access denied” error disappeared, but the installation still does
> not go beyond “Initializing installation” (both automatic and manual).
>
> Restore and Search still do not work. Maybe other utilities don’t work
> either.
>
> Does anyone know a solution to these problems? I have Windows XP
> Professional.
>
> Thanks. Zofia
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