[Crosspost to Windows Update newsgroup]
Chances are that you're seeing the affects of a hijackware infection (cf.
http://aumha.net/viewtopic.php?f=48&t=37919).
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware
**Post your logs to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
LG2003_1 wrote:
> When i try to turn my automatic updates on this is what i get:
>
> [Error number: 0x8DDD0018]
> The site cannot continue because one or more of these Windows services is
> not running:
>
> Automatic Updates (allows the site to find, download and install
> high-priority updates for your computer)
> Background Intelligent Transfer Service (BITS) (helps updates download
> more
> quickly and without problems if the download process is interrupted)
> Event Log (keeps a record of updating activities to help with
> troubleshooting, if needed)
> To make sure these services are running:
> 1. Click Start, and then click Run.
> 2. Type services.msc and then click OK.
> 3. In the list of services, double-click on Automatic Updates and then
> click
> Properties.
> 4. In the Startup type list, select Automatic and click Apply.
> 5. Verify that the Service status is started, if the Service Status is
> Stopped click on the Start Button.
> 6. In the list of services, double-click on Background Intelligent
> Transfer
> Service (BITS) and then click Properties.
> 7. In the Startup type list, select Manual and click Apply.
> 8. Verify that the Service status is started, If the Service Status is
> Stopped click on the Start Button.
> 9. In the list of services, double-click on Event Log and then click
> Properties.
> 10. In the Startup type list, select Automatic and click Apply.
> 11. Verify that the Service status is started, If the Service Status is
> Stopped click on the Start Button.
> If this does not resolve the problem you may request help from one of the
> following resources.
>
> For self-help options:
>
> I've tried it a BILLION times and it dont do anything.
> I can't even do updates on my computer.
> PLEASE HELP!
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