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Re: Automatic updates stopped working after SP3 has been installed

 
 
PA Bear [MS MVP]
Guest
Posts: n/a

 
      06-03-2008
Forwarded to WSUS newsgroup
(microsoft.public.windows.server.update_services) via crosspost as a
convenience to OP.

On the web:
http://www.microsoft.com/communities...pdate_services

In your newsreader:
news://msnews.microsoft.com/microsof...pdate_services

NB: Eddie Bowers [MSFT] posted a reply to this thread in WU NG:

<QP>
Try this.
net stop wuauserv
net stop bits
rename the c:\windows\software distribution folder
net start bits
net start wuauserv

If this doesn't fix it, then force a reinstall of the agent by downloading
http://download.windowsupdate.com/Wi...gent30-x86.exe
and installing with the /wuforce switch
</QP>
--
~PA Bear


Alexander wrote:
> Hello,
>
> We have a corporate WSUS server that all workstations use for getting
> updates.
>
> After installing SP3 on a new Windows XP box, that box stopped getting
> updates. Its WindowsUpdate.log contains SOAP errors:
> ...
> 2008-06-03 19:07:43:222 1052 2f8 Setup * IsUpdateRequired = No
> 2008-06-03 19:07:43:300 1052 2f8 PT +++++++++++ PT: Synchronizing
> server updates +++++++++++
> 2008-06-03 19:07:43:300 1052 2f8 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://sus:8530/ClientWebService/client.asmx
> 2008-06-03 19:07:43:300 1052 2f8 Agent Switching to hardware-verified
> ClientId.
> 2008-06-03 19:07:43:316 1052 2f8 PT WARNING: Cached cookie has expired
> or new PID is available
> 2008-06-03 19:07:43:628 1052 2f8 Agent Created new random SusClientId
> cf9b00aa-97a6-4a28-94e2-efdc0c094a7e. Old Id:
> 71b1e082-140e-45da-ad43-ba80b1e0cb59.
> 2008-06-03 19:07:43:628 1052 2f8 PT Initializing simple targeting
> cookie, clientId = cf9b00aa-97a6-4a28-94e2-efdc0c094a7e, target group = ,
> DNS name = comp.domain.biz
> 2008-06-03 19:07:43:628 1052 2f8 PT Server URL =
> http://sus:8530/SimpleAuthWebService/SimpleAuth.asmx
> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SyncUpdates failure,
> error
> = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status
> code
> = 200
> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SOAP Fault: 0x000190
> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: faultstring:Fault
> occurred
> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING:
> ErrorCode:InternalServerError(5)
> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: Messagenull)
> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> ID:31d3d97a-8284-4b2e-8e15-5996cf6d9576
> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: PTError: 0x8024400e
> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncUpdates_WithRecovery
> failed.: 0x8024400e
> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: Sync of Updates:
> 0x8024400e
> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncServerUpdatesInternal
> failed: 0x8024400e
> 2008-06-03 19:07:46:487 1052 2f8 Agent * WARNING: Failed to
> synchronize, error = 0x8024400E
> 2008-06-03 19:07:46:503 1052 2f8 Agent * WARNING: Exit code =
> 0x8024400E
> 2008-06-03 19:07:46:503 1052 2f8 Agent *********
> 2008-06-03 19:07:46:503 1052 2f8 Agent ** END ** Agent: Finding
> updates [CallerId = AutomaticUpdates]
> 2008-06-03 19:07:46:503 1052 2f8 Agent *************
> 2008-06-03 19:07:46:503 1052 2f8 Agent WARNING: WU client failed
> Searching for update with error 0x8024400e
> 2008-06-03 19:07:46:503 1052 d10 AU >>## RESUMED ## AU: Search for
> updates [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Search callback
> failed,
> result = 0x8024400E
> 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Failed to find
> updates
> with error code 8024400E
> 2008-06-03 19:07:46:503 1052 d10 AU #########
> 2008-06-03 19:07:46:503 1052 d10 AU ## END ## AU: Search for
> updates
> [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> 2008-06-03 19:07:46:503 1052 d10 AU #############
> 2008-06-03 19:07:46:503 1052 d10 AU AU setting next detection timeout
> to
> 2008-06-03 20:07:46
> 2008-06-03 19:07:51:502 1052 2f8 Report REPORT EVENT:
> {5692A6B9-F894-4200-8B1F-C337D541B484} 2008-06-03 19:07:46:503+0400 1
> 148
> 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates
> Failure Software Synchronization Windows Update Client failed to detect
> with error 0x8024400e.
>
>
>
> WSUS server's SoftwareDistribution.log contains:
>
> 2008-06-03 15:07:46.561 UTC Error w3wp.6 ClientImplementation.SyncUpdates
> System.ArgumentException: Item has already been added. Key in dictionary:
> '19202' Key being added: '19202'
> at System.Collections.Hashtable.Insert(Object key, Object nvalue,
> Boolean
> add)
> at System.Collections.Hashtable.Add(Object key, Object value)
> at
> Microsoft.UpdateServices.Internal.ClientImplementa tion.GetSyncInfo(DataAccess
> dataAccess, Hashtable stateTable, Hashtable deploymentTable, Boolean
> haveGroupsChanged, Boolean doChunking)
> at
> Microsoft.UpdateServices.Internal.ClientImplementa tion.SoftwareSync(DataAccess
> dataAccess, UnencryptedCookieData cookieData, Int32[]
> installedNonLeafUpdateIds, Int32[] leafUpdateIds, Boolean
> haveGroupsChanged,
> Boolean expressQuery)
> at
> Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> cookie, SyncUpdateParameters parameters)
> at
> Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> cookie, SyncUpdateParameters parameters)
> at Microsoft.UpdateServices.Internal.Client.SyncUpdat es(Cookie cookie,
> SyncUpdateParameters parameters)
> at System.RuntimeMethodHandle._InvokeMethodFast(Objec t target, Object[]
> arguments, SignatureStruct& sig, MethodAttributes methodAttributes,
> RuntimeTypeHandle typeOwner)
> at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[]
> arguments, Signature sig, MethodAttributes methodAttributes,
> RuntimeTypeHandle typeOwner)
> at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
> Boolean
> skipVisibilityChecks)
> at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
> at System.Web.Services.Protocols.LogicalMethodInfo.In voke(Object target,
> Object[] values)
> at System.Web.Services.Protocols.WebServiceHandler.In voke()
> at System.Web.Services.Protocols.WebServiceHandler.Co reProcessRequest()
> at
> System.Web.Services.Protocols.SyncSessionlessHandl er.ProcessRequest(HttpContext
> context)
> at
> System.Web.HttpApplication.CallHandlerExecutionSte p.System.Web.HttpApplication.IExecutionStep.Execut e()
> at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean&
> completedSynchronously)
> at
> System.Web.HttpApplication.ApplicationStepManager. ResumeSteps(Exception
> error)
> at
> System.Web.HttpApplication.System.Web.IHttpAsyncHa ndler.BeginProcessRequest(HttpContext
> context, AsyncCallback cb, Object extraData)
> at System.Web.HttpRuntime.ProcessRequestInternal(Http WorkerRequest wr)
> at System.Web.HttpRuntime.ProcessRequestNoDemand(Http WorkerRequest wr)
> at System.Web.Hosting.ISAPIRuntime.ProcessRequest(Int Ptr ecb, Int32
> iWRType)
> 2008-06-03 15:07:46.576 UTC Warning w3wp.6 SoapUtilities.CreateException
> ThrowException: actor = http://sus:8530/ClientWebService/client.asmx,
> ID=31d3d97a-8284-4b2e-8e15-5996cf6d9576, ErrorCode=InternalServerError,
> Message=, Client=?
>
> I've tried to delete SusCliendId from workstation's registry,
> SoftwareDistribution folder from workstation's Windows folder - nothing
> helps.
>
> All other workstations in AD domain are updating from that WSUS server
> perfectly.
>
> Please, help!
 
Reply With Quote
 
 
 
 
APlus
Guest
Posts: n/a

 
      06-15-2008
I have the same problem:

WindowsUpdate.log shows:
WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7,
soap error code = 400, HTTP status code = 200
WARNING: SOAP Fault: 0x000190

SoftwareDistribution.log shows:
Error w3wp.5 ClientImplementation.SyncUpdates System.ArgumentException:
Item has already been added. Key in dictionary: '8135' Key being added:
'8135'

Nothing helps, already tried:
1) wuauclt.exe /resetauthorization /detectnow
2) Deleted SoftwareDistribution Folder
3) WindowsUpdateAgent30-x86.exe /wuforce
4) Deleted SusClientId and Validation Registry Keys

It looks like a server side problem...

Any help is appreciated!

"PA Bear [MS MVP]" wrote:

> Forwarded to WSUS newsgroup
> (microsoft.public.windows.server.update_services) via crosspost as a
> convenience to OP.
>
> On the web:
> http://www.microsoft.com/communities...pdate_services
>
> In your newsreader:
> news://msnews.microsoft.com/microsof...pdate_services
>
> NB: Eddie Bowers [MSFT] posted a reply to this thread in WU NG:
>
> <QP>
> Try this.
> net stop wuauserv
> net stop bits
> rename the c:\windows\software distribution folder
> net start bits
> net start wuauserv
>
> If this doesn't fix it, then force a reinstall of the agent by downloading
> http://download.windowsupdate.com/Wi...gent30-x86.exe
> and installing with the /wuforce switch
> </QP>
> --
> ~PA Bear
>
>
> Alexander wrote:
> > Hello,
> >
> > We have a corporate WSUS server that all workstations use for getting
> > updates.
> >
> > After installing SP3 on a new Windows XP box, that box stopped getting
> > updates. Its WindowsUpdate.log contains SOAP errors:
> > ...
> > 2008-06-03 19:07:43:222 1052 2f8 Setup * IsUpdateRequired = No
> > 2008-06-03 19:07:43:300 1052 2f8 PT +++++++++++ PT: Synchronizing
> > server updates +++++++++++
> > 2008-06-03 19:07:43:300 1052 2f8 PT + ServiceId =
> > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> > http://sus:8530/ClientWebService/client.asmx
> > 2008-06-03 19:07:43:300 1052 2f8 Agent Switching to hardware-verified
> > ClientId.
> > 2008-06-03 19:07:43:316 1052 2f8 PT WARNING: Cached cookie has expired
> > or new PID is available
> > 2008-06-03 19:07:43:628 1052 2f8 Agent Created new random SusClientId
> > cf9b00aa-97a6-4a28-94e2-efdc0c094a7e. Old Id:
> > 71b1e082-140e-45da-ad43-ba80b1e0cb59.
> > 2008-06-03 19:07:43:628 1052 2f8 PT Initializing simple targeting
> > cookie, clientId = cf9b00aa-97a6-4a28-94e2-efdc0c094a7e, target group = ,
> > DNS name = comp.domain.biz
> > 2008-06-03 19:07:43:628 1052 2f8 PT Server URL =
> > http://sus:8530/SimpleAuthWebService/SimpleAuth.asmx
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SyncUpdates failure,
> > error
> > = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status
> > code
> > = 200
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SOAP Fault: 0x000190
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: faultstring:Fault
> > occurred
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING:
> > ErrorCode:InternalServerError(5)
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: Messagenull)
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> > Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> > ID:31d3d97a-8284-4b2e-8e15-5996cf6d9576
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: PTError: 0x8024400e
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncUpdates_WithRecovery
> > failed.: 0x8024400e
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: Sync of Updates:
> > 0x8024400e
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncServerUpdatesInternal
> > failed: 0x8024400e
> > 2008-06-03 19:07:46:487 1052 2f8 Agent * WARNING: Failed to
> > synchronize, error = 0x8024400E
> > 2008-06-03 19:07:46:503 1052 2f8 Agent * WARNING: Exit code =
> > 0x8024400E
> > 2008-06-03 19:07:46:503 1052 2f8 Agent *********
> > 2008-06-03 19:07:46:503 1052 2f8 Agent ** END ** Agent: Finding
> > updates [CallerId = AutomaticUpdates]
> > 2008-06-03 19:07:46:503 1052 2f8 Agent *************
> > 2008-06-03 19:07:46:503 1052 2f8 Agent WARNING: WU client failed
> > Searching for update with error 0x8024400e
> > 2008-06-03 19:07:46:503 1052 d10 AU >>## RESUMED ## AU: Search for
> > updates [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> > 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Search callback
> > failed,
> > result = 0x8024400E
> > 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Failed to find
> > updates
> > with error code 8024400E
> > 2008-06-03 19:07:46:503 1052 d10 AU #########
> > 2008-06-03 19:07:46:503 1052 d10 AU ## END ## AU: Search for
> > updates
> > [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> > 2008-06-03 19:07:46:503 1052 d10 AU #############
> > 2008-06-03 19:07:46:503 1052 d10 AU AU setting next detection timeout
> > to
> > 2008-06-03 20:07:46
> > 2008-06-03 19:07:51:502 1052 2f8 Report REPORT EVENT:
> > {5692A6B9-F894-4200-8B1F-C337D541B484} 2008-06-03 19:07:46:503+0400 1
> > 148
> > 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates
> > Failure Software Synchronization Windows Update Client failed to detect
> > with error 0x8024400e.
> >
> >
> >
> > WSUS server's SoftwareDistribution.log contains:
> >
> > 2008-06-03 15:07:46.561 UTC Error w3wp.6 ClientImplementation.SyncUpdates
> > System.ArgumentException: Item has already been added. Key in dictionary:
> > '19202' Key being added: '19202'
> > at System.Collections.Hashtable.Insert(Object key, Object nvalue,
> > Boolean
> > add)
> > at System.Collections.Hashtable.Add(Object key, Object value)
> > at
> > Microsoft.UpdateServices.Internal.ClientImplementa tion.GetSyncInfo(DataAccess
> > dataAccess, Hashtable stateTable, Hashtable deploymentTable, Boolean
> > haveGroupsChanged, Boolean doChunking)
> > at
> > Microsoft.UpdateServices.Internal.ClientImplementa tion.SoftwareSync(DataAccess
> > dataAccess, UnencryptedCookieData cookieData, Int32[]
> > installedNonLeafUpdateIds, Int32[] leafUpdateIds, Boolean
> > haveGroupsChanged,
> > Boolean expressQuery)
> > at
> > Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> > cookie, SyncUpdateParameters parameters)
> > at
> > Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> > cookie, SyncUpdateParameters parameters)
> > at Microsoft.UpdateServices.Internal.Client.SyncUpdat es(Cookie cookie,
> > SyncUpdateParameters parameters)
> > at System.RuntimeMethodHandle._InvokeMethodFast(Objec t target, Object[]
> > arguments, SignatureStruct& sig, MethodAttributes methodAttributes,
> > RuntimeTypeHandle typeOwner)
> > at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[]
> > arguments, Signature sig, MethodAttributes methodAttributes,
> > RuntimeTypeHandle typeOwner)
> > at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
> > Boolean
> > skipVisibilityChecks)
> > at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
> > at System.Web.Services.Protocols.LogicalMethodInfo.In voke(Object target,
> > Object[] values)
> > at System.Web.Services.Protocols.WebServiceHandler.In voke()
> > at System.Web.Services.Protocols.WebServiceHandler.Co reProcessRequest()
> > at
> > System.Web.Services.Protocols.SyncSessionlessHandl er.ProcessRequest(HttpContext
> > context)
> > at
> > System.Web.HttpApplication.CallHandlerExecutionSte p.System.Web.HttpApplication.IExecutionStep.Execut e()
> > at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean&
> > completedSynchronously)
> > at
> > System.Web.HttpApplication.ApplicationStepManager. ResumeSteps(Exception
> > error)
> > at
> > System.Web.HttpApplication.System.Web.IHttpAsyncHa ndler.BeginProcessRequest(HttpContext
> > context, AsyncCallback cb, Object extraData)
> > at System.Web.HttpRuntime.ProcessRequestInternal(Http WorkerRequest wr)
> > at System.Web.HttpRuntime.ProcessRequestNoDemand(Http WorkerRequest wr)
> > at System.Web.Hosting.ISAPIRuntime.ProcessRequest(Int Ptr ecb, Int32
> > iWRType)
> > 2008-06-03 15:07:46.576 UTC Warning w3wp.6 SoapUtilities.CreateException
> > ThrowException: actor = http://sus:8530/ClientWebService/client.asmx,
> > ID=31d3d97a-8284-4b2e-8e15-5996cf6d9576, ErrorCode=InternalServerError,
> > Message=, Client=?
> >
> > I've tried to delete SusCliendId from workstation's registry,
> > SoftwareDistribution folder from workstation's Windows folder - nothing
> > helps.
> >
> > All other workstations in AD domain are updating from that WSUS server
> > perfectly.
> >
> > Please, help!
>
>
 
Reply With Quote
 
Williamt
Guest
Posts: n/a

 
      06-18-2008
I have exactly the same problem on a new PC, just added to the domain (SBS
2003). The PC has Windows XP and I updated it to SP2 before adding it to the
domain.
It also has MS Office 2007 on the PC (Not 2003 as others seem to mention
might be involved).

The Windows Update via the WWW still functions correctly, so I too would
assume it's a server side problem...

Any help appreciated.


> "APlus" wrote:

> I have the same problem:
>
> WindowsUpdate.log shows:
> WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7,
> soap error code = 400, HTTP status code = 200
> WARNING: SOAP Fault: 0x000190
>
> SoftwareDistribution.log shows:
> Error w3wp.5 ClientImplementation.SyncUpdates System.ArgumentException:
> Item has already been added. Key in dictionary: '8135' Key being added:
> '8135'
>
> Nothing helps, already tried:
> 1) wuauclt.exe /resetauthorization /detectnow
> 2) Deleted SoftwareDistribution Folder
> 3) WindowsUpdateAgent30-x86.exe /wuforce
> 4) Deleted SusClientId and Validation Registry Keys
>
> It looks like a server side problem...
>
> Any help is appreciated!
>
> "PA Bear [MS MVP]" wrote:
>
> > Forwarded to WSUS newsgroup
> > (microsoft.public.windows.server.update_services) via crosspost as a
> > convenience to OP.
> >
> > On the web:
> > http://www.microsoft.com/communities...pdate_services
> >
> > In your newsreader:
> > news://msnews.microsoft.com/microsof...pdate_services
> >
> > NB: Eddie Bowers [MSFT] posted a reply to this thread in WU NG:
> >
> > <QP>
> > Try this.
> > net stop wuauserv
> > net stop bits
> > rename the c:\windows\software distribution folder
> > net start bits
> > net start wuauserv
> >
> > If this doesn't fix it, then force a reinstall of the agent by downloading
> > http://download.windowsupdate.com/Wi...gent30-x86.exe
> > and installing with the /wuforce switch
> > </QP>
> > --
> > ~PA Bear
> >
> >
> > Alexander wrote:
> > > Hello,
> > >
> > > We have a corporate WSUS server that all workstations use for getting
> > > updates.
> > >
> > > After installing SP3 on a new Windows XP box, that box stopped getting
> > > updates. Its WindowsUpdate.log contains SOAP errors:
> > > ...
> > > 2008-06-03 19:07:43:222 1052 2f8 Setup * IsUpdateRequired = No
> > > 2008-06-03 19:07:43:300 1052 2f8 PT +++++++++++ PT: Synchronizing
> > > server updates +++++++++++
> > > 2008-06-03 19:07:43:300 1052 2f8 PT + ServiceId =
> > > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> > > http://sus:8530/ClientWebService/client.asmx
> > > 2008-06-03 19:07:43:300 1052 2f8 Agent Switching to hardware-verified
> > > ClientId.
> > > 2008-06-03 19:07:43:316 1052 2f8 PT WARNING: Cached cookie has expired
> > > or new PID is available
> > > 2008-06-03 19:07:43:628 1052 2f8 Agent Created new random SusClientId
> > > cf9b00aa-97a6-4a28-94e2-efdc0c094a7e. Old Id:
> > > 71b1e082-140e-45da-ad43-ba80b1e0cb59.
> > > 2008-06-03 19:07:43:628 1052 2f8 PT Initializing simple targeting
> > > cookie, clientId = cf9b00aa-97a6-4a28-94e2-efdc0c094a7e, target group = ,
> > > DNS name = comp.domain.biz
> > > 2008-06-03 19:07:43:628 1052 2f8 PT Server URL =
> > > http://sus:8530/SimpleAuthWebService/SimpleAuth.asmx
> > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SyncUpdates failure,
> > > error
> > > = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status
> > > code
> > > = 200
> > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SOAP Fault: 0x000190
> > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: faultstring:Fault
> > > occurred
> > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING:
> > > ErrorCode:InternalServerError(5)
> > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: Messagenull)
> > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> > > Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> > > ID:31d3d97a-8284-4b2e-8e15-5996cf6d9576
> > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: PTError: 0x8024400e
> > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncUpdates_WithRecovery
> > > failed.: 0x8024400e
> > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: Sync of Updates:
> > > 0x8024400e
> > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncServerUpdatesInternal
> > > failed: 0x8024400e
> > > 2008-06-03 19:07:46:487 1052 2f8 Agent * WARNING: Failed to
> > > synchronize, error = 0x8024400E
> > > 2008-06-03 19:07:46:503 1052 2f8 Agent * WARNING: Exit code =
> > > 0x8024400E
> > > 2008-06-03 19:07:46:503 1052 2f8 Agent *********
> > > 2008-06-03 19:07:46:503 1052 2f8 Agent ** END ** Agent: Finding
> > > updates [CallerId = AutomaticUpdates]
> > > 2008-06-03 19:07:46:503 1052 2f8 Agent *************
> > > 2008-06-03 19:07:46:503 1052 2f8 Agent WARNING: WU client failed
> > > Searching for update with error 0x8024400e
> > > 2008-06-03 19:07:46:503 1052 d10 AU >>## RESUMED ## AU: Search for
> > > updates [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> > > 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Search callback
> > > failed,
> > > result = 0x8024400E
> > > 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Failed to find
> > > updates
> > > with error code 8024400E
> > > 2008-06-03 19:07:46:503 1052 d10 AU #########
> > > 2008-06-03 19:07:46:503 1052 d10 AU ## END ## AU: Search for
> > > updates
> > > [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> > > 2008-06-03 19:07:46:503 1052 d10 AU #############
> > > 2008-06-03 19:07:46:503 1052 d10 AU AU setting next detection timeout
> > > to
> > > 2008-06-03 20:07:46
> > > 2008-06-03 19:07:51:502 1052 2f8 Report REPORT EVENT:
> > > {5692A6B9-F894-4200-8B1F-C337D541B484} 2008-06-03 19:07:46:503+0400 1
> > > 148
> > > 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates
> > > Failure Software Synchronization Windows Update Client failed to detect
> > > with error 0x8024400e.
> > >
> > >
> > >
> > > WSUS server's SoftwareDistribution.log contains:
> > >
> > > 2008-06-03 15:07:46.561 UTC Error w3wp.6 ClientImplementation.SyncUpdates
> > > System.ArgumentException: Item has already been added. Key in dictionary:
> > > '19202' Key being added: '19202'
> > > at System.Collections.Hashtable.Insert(Object key, Object nvalue,
> > > Boolean
> > > add)
> > > at System.Collections.Hashtable.Add(Object key, Object value)
> > > at
> > > Microsoft.UpdateServices.Internal.ClientImplementa tion.GetSyncInfo(DataAccess
> > > dataAccess, Hashtable stateTable, Hashtable deploymentTable, Boolean
> > > haveGroupsChanged, Boolean doChunking)
> > > at
> > > Microsoft.UpdateServices.Internal.ClientImplementa tion.SoftwareSync(DataAccess
> > > dataAccess, UnencryptedCookieData cookieData, Int32[]
> > > installedNonLeafUpdateIds, Int32[] leafUpdateIds, Boolean
> > > haveGroupsChanged,
> > > Boolean expressQuery)
> > > at
> > > Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> > > cookie, SyncUpdateParameters parameters)
> > > at
> > > Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> > > cookie, SyncUpdateParameters parameters)
> > > at Microsoft.UpdateServices.Internal.Client.SyncUpdat es(Cookie cookie,
> > > SyncUpdateParameters parameters)
> > > at System.RuntimeMethodHandle._InvokeMethodFast(Objec t target, Object[]
> > > arguments, SignatureStruct& sig, MethodAttributes methodAttributes,
> > > RuntimeTypeHandle typeOwner)
> > > at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[]
> > > arguments, Signature sig, MethodAttributes methodAttributes,
> > > RuntimeTypeHandle typeOwner)
> > > at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> > > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
> > > Boolean
> > > skipVisibilityChecks)
> > > at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> > > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
> > > at System.Web.Services.Protocols.LogicalMethodInfo.In voke(Object target,
> > > Object[] values)
> > > at System.Web.Services.Protocols.WebServiceHandler.In voke()
> > > at System.Web.Services.Protocols.WebServiceHandler.Co reProcessRequest()
> > > at
> > > System.Web.Services.Protocols.SyncSessionlessHandl er.ProcessRequest(HttpContext
> > > context)
> > > at
> > > System.Web.HttpApplication.CallHandlerExecutionSte p.System.Web.HttpApplication.IExecutionStep.Execut e()
> > > at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean&
> > > completedSynchronously)
> > > at
> > > System.Web.HttpApplication.ApplicationStepManager. ResumeSteps(Exception
> > > error)
> > > at
> > > System.Web.HttpApplication.System.Web.IHttpAsyncHa ndler.BeginProcessRequest(HttpContext
> > > context, AsyncCallback cb, Object extraData)
> > > at System.Web.HttpRuntime.ProcessRequestInternal(Http WorkerRequest wr)
> > > at System.Web.HttpRuntime.ProcessRequestNoDemand(Http WorkerRequest wr)
> > > at System.Web.Hosting.ISAPIRuntime.ProcessRequest(Int Ptr ecb, Int32
> > > iWRType)
> > > 2008-06-03 15:07:46.576 UTC Warning w3wp.6 SoapUtilities.CreateException
> > > ThrowException: actor = http://sus:8530/ClientWebService/client.asmx,
> > > ID=31d3d97a-8284-4b2e-8e15-5996cf6d9576, ErrorCode=InternalServerError,
> > > Message=, Client=?
> > >
> > > I've tried to delete SusCliendId from workstation's registry,
> > > SoftwareDistribution folder from workstation's Windows folder - nothing
> > > helps.
> > >
> > > All other workstations in AD domain are updating from that WSUS server
> > > perfectly.
> > >
> > > Please, help!
> >
> >
 
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APlus
Guest
Posts: n/a

 
      06-18-2008
My problem is addressed at:
http://blogs.technet.com/wsus/archiv...on-issues.aspx.

Thx 2 Harry and Wilfried.

A+


"Williamt" wrote:

> I have exactly the same problem on a new PC, just added to the domain (SBS
> 2003). The PC has Windows XP and I updated it to SP2 before adding it to the
> domain.
> It also has MS Office 2007 on the PC (Not 2003 as others seem to mention
> might be involved).
>
> The Windows Update via the WWW still functions correctly, so I too would
> assume it's a server side problem...
>
> Any help appreciated.
>
>
> > "APlus" wrote:
>
> > I have the same problem:
> >
> > WindowsUpdate.log shows:
> > WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7,
> > soap error code = 400, HTTP status code = 200
> > WARNING: SOAP Fault: 0x000190
> >
> > SoftwareDistribution.log shows:
> > Error w3wp.5 ClientImplementation.SyncUpdates System.ArgumentException:
> > Item has already been added. Key in dictionary: '8135' Key being added:
> > '8135'
> >
> > Nothing helps, already tried:
> > 1) wuauclt.exe /resetauthorization /detectnow
> > 2) Deleted SoftwareDistribution Folder
> > 3) WindowsUpdateAgent30-x86.exe /wuforce
> > 4) Deleted SusClientId and Validation Registry Keys
> >
> > It looks like a server side problem...
> >
> > Any help is appreciated!
> >
> > "PA Bear [MS MVP]" wrote:
> >
> > > Forwarded to WSUS newsgroup
> > > (microsoft.public.windows.server.update_services) via crosspost as a
> > > convenience to OP.
> > >
> > > On the web:
> > > http://www.microsoft.com/communities...pdate_services
> > >
> > > In your newsreader:
> > > news://msnews.microsoft.com/microsof...pdate_services
> > >
> > > NB: Eddie Bowers [MSFT] posted a reply to this thread in WU NG:
> > >
> > > <QP>
> > > Try this.
> > > net stop wuauserv
> > > net stop bits
> > > rename the c:\windows\software distribution folder
> > > net start bits
> > > net start wuauserv
> > >
> > > If this doesn't fix it, then force a reinstall of the agent by downloading
> > > http://download.windowsupdate.com/Wi...gent30-x86.exe
> > > and installing with the /wuforce switch
> > > </QP>
> > > --
> > > ~PA Bear
> > >
> > >
> > > Alexander wrote:
> > > > Hello,
> > > >
> > > > We have a corporate WSUS server that all workstations use for getting
> > > > updates.
> > > >
> > > > After installing SP3 on a new Windows XP box, that box stopped getting
> > > > updates. Its WindowsUpdate.log contains SOAP errors:
> > > > ...
> > > > 2008-06-03 19:07:43:222 1052 2f8 Setup * IsUpdateRequired = No
> > > > 2008-06-03 19:07:43:300 1052 2f8 PT +++++++++++ PT: Synchronizing
> > > > server updates +++++++++++
> > > > 2008-06-03 19:07:43:300 1052 2f8 PT + ServiceId =
> > > > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> > > > http://sus:8530/ClientWebService/client.asmx
> > > > 2008-06-03 19:07:43:300 1052 2f8 Agent Switching to hardware-verified
> > > > ClientId.
> > > > 2008-06-03 19:07:43:316 1052 2f8 PT WARNING: Cached cookie has expired
> > > > or new PID is available
> > > > 2008-06-03 19:07:43:628 1052 2f8 Agent Created new random SusClientId
> > > > cf9b00aa-97a6-4a28-94e2-efdc0c094a7e. Old Id:
> > > > 71b1e082-140e-45da-ad43-ba80b1e0cb59.
> > > > 2008-06-03 19:07:43:628 1052 2f8 PT Initializing simple targeting
> > > > cookie, clientId = cf9b00aa-97a6-4a28-94e2-efdc0c094a7e, target group = ,
> > > > DNS name = comp.domain.biz
> > > > 2008-06-03 19:07:43:628 1052 2f8 PT Server URL =
> > > > http://sus:8530/SimpleAuthWebService/SimpleAuth.asmx
> > > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SyncUpdates failure,
> > > > error
> > > > = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status
> > > > code
> > > > = 200
> > > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SOAP Fault: 0x000190
> > > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: faultstring:Fault
> > > > occurred
> > > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING:
> > > > ErrorCode:InternalServerError(5)
> > > > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: Messagenull)
> > > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> > > > Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> > > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> > > > ID:31d3d97a-8284-4b2e-8e15-5996cf6d9576
> > > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: PTError: 0x8024400e
> > > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncUpdates_WithRecovery
> > > > failed.: 0x8024400e
> > > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: Sync of Updates:
> > > > 0x8024400e
> > > > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncServerUpdatesInternal
> > > > failed: 0x8024400e
> > > > 2008-06-03 19:07:46:487 1052 2f8 Agent * WARNING: Failed to
> > > > synchronize, error = 0x8024400E
> > > > 2008-06-03 19:07:46:503 1052 2f8 Agent * WARNING: Exit code =
> > > > 0x8024400E
> > > > 2008-06-03 19:07:46:503 1052 2f8 Agent *********
> > > > 2008-06-03 19:07:46:503 1052 2f8 Agent ** END ** Agent: Finding
> > > > updates [CallerId = AutomaticUpdates]
> > > > 2008-06-03 19:07:46:503 1052 2f8 Agent *************
> > > > 2008-06-03 19:07:46:503 1052 2f8 Agent WARNING: WU client failed
> > > > Searching for update with error 0x8024400e
> > > > 2008-06-03 19:07:46:503 1052 d10 AU >>## RESUMED ## AU: Search for
> > > > updates [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> > > > 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Search callback
> > > > failed,
> > > > result = 0x8024400E
> > > > 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Failed to find
> > > > updates
> > > > with error code 8024400E
> > > > 2008-06-03 19:07:46:503 1052 d10 AU #########
> > > > 2008-06-03 19:07:46:503 1052 d10 AU ## END ## AU: Search for
> > > > updates
> > > > [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> > > > 2008-06-03 19:07:46:503 1052 d10 AU #############
> > > > 2008-06-03 19:07:46:503 1052 d10 AU AU setting next detection timeout
> > > > to
> > > > 2008-06-03 20:07:46
> > > > 2008-06-03 19:07:51:502 1052 2f8 Report REPORT EVENT:
> > > > {5692A6B9-F894-4200-8B1F-C337D541B484} 2008-06-03 19:07:46:503+0400 1
> > > > 148
> > > > 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates
> > > > Failure Software Synchronization Windows Update Client failed to detect
> > > > with error 0x8024400e.
> > > >
> > > >
> > > >
> > > > WSUS server's SoftwareDistribution.log contains:
> > > >
> > > > 2008-06-03 15:07:46.561 UTC Error w3wp.6 ClientImplementation.SyncUpdates
> > > > System.ArgumentException: Item has already been added. Key in dictionary:
> > > > '19202' Key being added: '19202'
> > > > at System.Collections.Hashtable.Insert(Object key, Object nvalue,
> > > > Boolean
> > > > add)
> > > > at System.Collections.Hashtable.Add(Object key, Object value)
> > > > at
> > > > Microsoft.UpdateServices.Internal.ClientImplementa tion.GetSyncInfo(DataAccess
> > > > dataAccess, Hashtable stateTable, Hashtable deploymentTable, Boolean
> > > > haveGroupsChanged, Boolean doChunking)
> > > > at
> > > > Microsoft.UpdateServices.Internal.ClientImplementa tion.SoftwareSync(DataAccess
> > > > dataAccess, UnencryptedCookieData cookieData, Int32[]
> > > > installedNonLeafUpdateIds, Int32[] leafUpdateIds, Boolean
> > > > haveGroupsChanged,
> > > > Boolean expressQuery)
> > > > at
> > > > Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> > > > cookie, SyncUpdateParameters parameters)
> > > > at
> > > > Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> > > > cookie, SyncUpdateParameters parameters)
> > > > at Microsoft.UpdateServices.Internal.Client.SyncUpdat es(Cookie cookie,
> > > > SyncUpdateParameters parameters)
> > > > at System.RuntimeMethodHandle._InvokeMethodFast(Objec t target, Object[]
> > > > arguments, SignatureStruct& sig, MethodAttributes methodAttributes,
> > > > RuntimeTypeHandle typeOwner)
> > > > at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[]
> > > > arguments, Signature sig, MethodAttributes methodAttributes,
> > > > RuntimeTypeHandle typeOwner)
> > > > at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> > > > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
> > > > Boolean
> > > > skipVisibilityChecks)
> > > > at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> > > > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
> > > > at System.Web.Services.Protocols.LogicalMethodInfo.In voke(Object target,
> > > > Object[] values)
> > > > at System.Web.Services.Protocols.WebServiceHandler.In voke()
> > > > at System.Web.Services.Protocols.WebServiceHandler.Co reProcessRequest()
> > > > at
> > > > System.Web.Services.Protocols.SyncSessionlessHandl er.ProcessRequest(HttpContext
> > > > context)
> > > > at
> > > > System.Web.HttpApplication.CallHandlerExecutionSte p.System.Web.HttpApplication.IExecutionStep.Execut e()
> > > > at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean&
> > > > completedSynchronously)
> > > > at
> > > > System.Web.HttpApplication.ApplicationStepManager. ResumeSteps(Exception
> > > > error)
> > > > at
> > > > System.Web.HttpApplication.System.Web.IHttpAsyncHa ndler.BeginProcessRequest(HttpContext
> > > > context, AsyncCallback cb, Object extraData)
> > > > at System.Web.HttpRuntime.ProcessRequestInternal(Http WorkerRequest wr)
> > > > at System.Web.HttpRuntime.ProcessRequestNoDemand(Http WorkerRequest wr)
> > > > at System.Web.Hosting.ISAPIRuntime.ProcessRequest(Int Ptr ecb, Int32
> > > > iWRType)
> > > > 2008-06-03 15:07:46.576 UTC Warning w3wp.6 SoapUtilities.CreateException
> > > > ThrowException: actor = http://sus:8530/ClientWebService/client.asmx,
> > > > ID=31d3d97a-8284-4b2e-8e15-5996cf6d9576, ErrorCode=InternalServerError,
> > > > Message=, Client=?
> > > >
> > > > I've tried to delete SusCliendId from workstation's registry,
> > > > SoftwareDistribution folder from workstation's Windows folder - nothing
> > > > helps.
> > > >
> > > > All other workstations in AD domain are updating from that WSUS server
> > > > perfectly.
> > > >
> > > > Please, help!
> > >
> > >
 
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Pat Howard
Guest
Posts: n/a

 
      06-18-2008
I'm experiencing the same problem. Finally called Microsoft, who gave me the following workaround. It didn't work at first, because the problem update was expired. However, I ran through the steps below a couple of times and then manually resynchronized the server. After that, the clients were able to download updates without the blasted 0x8024400e error!

From Microsoft Tech:
Thank you for the log. The error you see repeated in the log, 0x8024400E, is consistent with an issue that has been appearing recently. I've posted some root cause information and steps to resolve below. Please review the information and apply the workaround. This is a new problem, so a KB article has not yet been released.

Please feel free to contact me directly with any questions. Thanks!

" Root Cause:
A recent revision to the 'Office 2003 Service Pack 1' update has resulted in some WSUS 3.0 servers syncing that revision to enter an inconsistent state with respect to the update's approvals. When computers with products related to Office 2003 talk to such a server, the web service is unable to process the approvals resulting in the detection failure.

Workaround:
In order to reset the approvals to a consistent state on the WSUS server, follow these steps from the WSUS Administration Console
1. Find the 'Office 2003 Service Pack 1' update in the updates list. This may involve changing the Approval and Status filters in the update UI (set the Status to "Any" and the Approval to "Declined" - if you don't see it then set the Approval to "Any except Declined"
2. Perform the following steps:
a. First make sure the update is declined.
i. If the update is not yet declined, right click on the update and decline it.
b. Next, approve the update.
i. Right click on the update and select the 'Approve...' option in the context menu.
ii. In the 'Approve Updates' dialog that opens, just click 'OK'. Dismiss the 'Approval Progress' dialog that appears.
c. Next, decline the update.
i. Right click on the update and select the 'Approve...' option in the context menu.
ii. In the 'Approve Updates' dialog that opens, just click 'OK'. Dismiss the 'Approval Progress' dialog that appears.

The computers that were failing detection will now successfully complete detection against the server and receive any applicable updates.

Note: If you have a hierarchy of WSUS servers, these steps must be performed on each server, starting with the top-level server. If one of the servers is a replica child, one must first change it to be autonomous, then perform the steps above, then change it back to being a replica. This can be done from the Options/Update Source and Proxy Server Dialog."
 
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Winfried Sonntag [MVP]
Guest
Posts: n/a

 
      06-18-2008
Pat Howard schrieb:

> I'm experiencing the same problem. Finally called Microsoft, who
> gave me the following workaround. It didn't work at first, because
> the problem update was expired. However, I ran through the steps
> below a couple of times and then manually resynchronized the
> server. After that, the clients were able to download updates
> without the blasted 0x8024400e error!

Have a look:
http://blogs.technet.com/wsus/archiv...on-issues.aspx

Winfried
--
http://www.microsoft.com/germany/win...s/default.mspx
http://www.wsuswiki.com/Home
 
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complexmind
Guest
Posts: n/a

 
      01-13-2010
This fixed it for me!!
--
complexmind


"PA Bear [MS MVP]" wrote:

> Forwarded to WSUS newsgroup
> (microsoft.public.windows.server.update_services) via crosspost as a
> convenience to OP.
>
> On the web:
> http://www.microsoft.com/communities...pdate_services
>
> In your newsreader:
> news://msnews.microsoft.com/microsof...pdate_services
>
> NB: Eddie Bowers [MSFT] posted a reply to this thread in WU NG:
>
> <QP>
> Try this.
> net stop wuauserv
> net stop bits
> rename the c:\windows\software distribution folder
> net start bits
> net start wuauserv
>
> If this doesn't fix it, then force a reinstall of the agent by downloading
> http://download.windowsupdate.com/Wi...gent30-x86.exe
> and installing with the /wuforce switch
> </QP>
> --
> ~PA Bear
>
>
> Alexander wrote:
> > Hello,
> >
> > We have a corporate WSUS server that all workstations use for getting
> > updates.
> >
> > After installing SP3 on a new Windows XP box, that box stopped getting
> > updates. Its WindowsUpdate.log contains SOAP errors:
> > ...
> > 2008-06-03 19:07:43:222 1052 2f8 Setup * IsUpdateRequired = No
> > 2008-06-03 19:07:43:300 1052 2f8 PT +++++++++++ PT: Synchronizing
> > server updates +++++++++++
> > 2008-06-03 19:07:43:300 1052 2f8 PT + ServiceId =
> > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> > http://sus:8530/ClientWebService/client.asmx
> > 2008-06-03 19:07:43:300 1052 2f8 Agent Switching to hardware-verified
> > ClientId.
> > 2008-06-03 19:07:43:316 1052 2f8 PT WARNING: Cached cookie has expired
> > or new PID is available
> > 2008-06-03 19:07:43:628 1052 2f8 Agent Created new random SusClientId
> > cf9b00aa-97a6-4a28-94e2-efdc0c094a7e. Old Id:
> > 71b1e082-140e-45da-ad43-ba80b1e0cb59.
> > 2008-06-03 19:07:43:628 1052 2f8 PT Initializing simple targeting
> > cookie, clientId = cf9b00aa-97a6-4a28-94e2-efdc0c094a7e, target group = ,
> > DNS name = comp.domain.biz
> > 2008-06-03 19:07:43:628 1052 2f8 PT Server URL =
> > http://sus:8530/SimpleAuthWebService/SimpleAuth.asmx
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SyncUpdates failure,
> > error
> > = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status
> > code
> > = 200
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SOAP Fault: 0x000190
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: faultstring:Fault
> > occurred
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING:
> > ErrorCode:InternalServerError(5)
> > 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: Messagenull)
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> > Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:
> > ID:31d3d97a-8284-4b2e-8e15-5996cf6d9576
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: PTError: 0x8024400e
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncUpdates_WithRecovery
> > failed.: 0x8024400e
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: Sync of Updates:
> > 0x8024400e
> > 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncServerUpdatesInternal
> > failed: 0x8024400e
> > 2008-06-03 19:07:46:487 1052 2f8 Agent * WARNING: Failed to
> > synchronize, error = 0x8024400E
> > 2008-06-03 19:07:46:503 1052 2f8 Agent * WARNING: Exit code =
> > 0x8024400E
> > 2008-06-03 19:07:46:503 1052 2f8 Agent *********
> > 2008-06-03 19:07:46:503 1052 2f8 Agent ** END ** Agent: Finding
> > updates [CallerId = AutomaticUpdates]
> > 2008-06-03 19:07:46:503 1052 2f8 Agent *************
> > 2008-06-03 19:07:46:503 1052 2f8 Agent WARNING: WU client failed
> > Searching for update with error 0x8024400e
> > 2008-06-03 19:07:46:503 1052 d10 AU >>## RESUMED ## AU: Search for
> > updates [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> > 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Search callback
> > failed,
> > result = 0x8024400E
> > 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Failed to find
> > updates
> > with error code 8024400E
> > 2008-06-03 19:07:46:503 1052 d10 AU #########
> > 2008-06-03 19:07:46:503 1052 d10 AU ## END ## AU: Search for
> > updates
> > [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]
> > 2008-06-03 19:07:46:503 1052 d10 AU #############
> > 2008-06-03 19:07:46:503 1052 d10 AU AU setting next detection timeout
> > to
> > 2008-06-03 20:07:46
> > 2008-06-03 19:07:51:502 1052 2f8 Report REPORT EVENT:
> > {5692A6B9-F894-4200-8B1F-C337D541B484} 2008-06-03 19:07:46:503+0400 1
> > 148
> > 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates
> > Failure Software Synchronization Windows Update Client failed to detect
> > with error 0x8024400e.
> >
> >
> >
> > WSUS server's SoftwareDistribution.log contains:
> >
> > 2008-06-03 15:07:46.561 UTC Error w3wp.6 ClientImplementation.SyncUpdates
> > System.ArgumentException: Item has already been added. Key in dictionary:
> > '19202' Key being added: '19202'
> > at System.Collections.Hashtable.Insert(Object key, Object nvalue,
> > Boolean
> > add)
> > at System.Collections.Hashtable.Add(Object key, Object value)
> > at
> > Microsoft.UpdateServices.Internal.ClientImplementa tion.GetSyncInfo(DataAccess
> > dataAccess, Hashtable stateTable, Hashtable deploymentTable, Boolean
> > haveGroupsChanged, Boolean doChunking)
> > at
> > Microsoft.UpdateServices.Internal.ClientImplementa tion.SoftwareSync(DataAccess
> > dataAccess, UnencryptedCookieData cookieData, Int32[]
> > installedNonLeafUpdateIds, Int32[] leafUpdateIds, Boolean
> > haveGroupsChanged,
> > Boolean expressQuery)
> > at
> > Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> > cookie, SyncUpdateParameters parameters)
> > at
> > Microsoft.UpdateServices.Internal.ClientImplementa tion.SyncUpdates(Cookie
> > cookie, SyncUpdateParameters parameters)
> > at Microsoft.UpdateServices.Internal.Client.SyncUpdat es(Cookie cookie,
> > SyncUpdateParameters parameters)
> > at System.RuntimeMethodHandle._InvokeMethodFast(Objec t target, Object[]
> > arguments, SignatureStruct& sig, MethodAttributes methodAttributes,
> > RuntimeTypeHandle typeOwner)
> > at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[]
> > arguments, Signature sig, MethodAttributes methodAttributes,
> > RuntimeTypeHandle typeOwner)
> > at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
> > Boolean
> > skipVisibilityChecks)
> > at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags
> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
> > at System.Web.Services.Protocols.LogicalMethodInfo.In voke(Object target,
> > Object[] values)
> > at System.Web.Services.Protocols.WebServiceHandler.In voke()
> > at System.Web.Services.Protocols.WebServiceHandler.Co reProcessRequest()
> > at
> > System.Web.Services.Protocols.SyncSessionlessHandl er.ProcessRequest(HttpContext
> > context)
> > at
> > System.Web.HttpApplication.CallHandlerExecutionSte p.System.Web.HttpApplication.IExecutionStep.Execut e()
> > at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean&
> > completedSynchronously)
> > at
> > System.Web.HttpApplication.ApplicationStepManager. ResumeSteps(Exception
> > error)
> > at
> > System.Web.HttpApplication.System.Web.IHttpAsyncHa ndler.BeginProcessRequest(HttpContext
> > context, AsyncCallback cb, Object extraData)
> > at System.Web.HttpRuntime.ProcessRequestInternal(Http WorkerRequest wr)
> > at System.Web.HttpRuntime.ProcessRequestNoDemand(Http WorkerRequest wr)
> > at System.Web.Hosting.ISAPIRuntime.ProcessRequest(Int Ptr ecb, Int32
> > iWRType)
> > 2008-06-03 15:07:46.576 UTC Warning w3wp.6 SoapUtilities.CreateException
> > ThrowException: actor = http://sus:8530/ClientWebService/client.asmx,
> > ID=31d3d97a-8284-4b2e-8e15-5996cf6d9576, ErrorCode=InternalServerError,
> > Message=, Client=?
> >
> > I've tried to delete SusCliendId from workstation's registry,
> > SoftwareDistribution folder from workstation's Windows folder - nothing
> > helps.
> >
> > All other workstations in AD domain are updating from that WSUS server
> > perfectly.
> >
> > Please, help!
>
>
 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      01-13-2010
Thank you for replying to a thread from June 2008.

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

....how to obtain the latest Windows Update Agent [v7.4.7600.226; Aug-09]
http://support.microsoft.com/kb/946928


complexmind wrote:
> This fixed it for me!!
>
>> ...NB: Eddie Bowers [MSFT] posted a reply to this thread in WU NG:
>>
>> <QP>
>> Try this.
>> net stop wuauserv
>> net stop bits
>> rename the c:\windows\software distribution folder
>> net start bits
>> net start wuauserv
>>
>> If this doesn't fix it, then force a reinstall of the agent by
>> downloading...
<snip>
 
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