Re: BAD UPDATE breaking update.microsoft.com found...MAYBE

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http://support.microsoft.com/common/...h=1&gprid=6527

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You can report the problem to Microsoft WU support.

"Mary Hartman" <> wrote in message news:...
>I have pasted copies of my previous postingson this subject to this
> board below.
>
> Using the method of elimination described, I have found that after
> install update:
>
> MSXML 4.0SP2 Security Update (KB927978)
>
> update.microsoft.com would no longer function. I recieved the error
> message below. Note: This update also prevented me from using the
> update error reporting tool on the update site.
>
> I hope this helps someone.
>
> PS: I don't know where else to report this.
>
>
> On Sat, 17 Mar 2007 17:17:46 -0500, Mary Hartman
> <> wrote:
>
>>
>>Using update.microsoft.com, I did an update of my Aspire 3000 laptop.
>>It is running Windows XP Home SP2.
>>
>>The update worked just fine. BUT when I tried to go into update a
>>second time to find out if any of the updates needed updates, I got a
>>message that the need software was not installed or registered.
>>
>>I attempted a number of times to follow the wizard and register it. I
>>even rebooted my computer and went back in. The wizad appears to do
>>the install but when I click the "Express" or the "Custom" button the
>>same thing happens. Nothing worked and I continue to get the message
>>that the needed software is not installed or registered.
>>
>>Can you help please?
>
> After looking everywhere on the Internet and in the KB, I had the
> brilliant idea (OK! So sometimes I'm a little bit slow and backwards)
> of using the system restore to go back to before the updates.
>
> It works fine now. I am now using the custom update method (with
> restore points in points in between) in an attempt to figure which
> caused the problem.
>
> If I figure it out, I'll let you know.
>
>