RE: BITS 2.0 and WinHTTP 5.1

Thanks Maurice - I'm unable to see the failed installation in "Review your
update history" - the last one that can be seen was April last year and I've
attempted to use Windows Updates several times since but with little luck.
Initially the problem came up on MS Update but so went back to Windows Update
but problem persisted.

I tried to follow what you suggested and got a bit lost - looked at How to
read Windows update log.file but the summary/intro links were blank and the
rest looks too daunting for words.
--
Damon


"Maurice N ~ MVP" wrote:

> Make sure to "View Installation History" by starting Windows Update, but then
> look at left-hand-side frame, to select/click on the option "Review your
> update history". Click on the red icon to see the actual "Error".
>
>
> Need for you to review the log file and see what it contains for the last
> session.
> Use Notepad or Wordpad and take a look at (usually C:\WINNT or \Windows )
> %windir%\WindowsUpdate.log
>
> Scan down to the bottom. Review contents.
> You need to look for entries marked "Error" such as 0x......... (where
> ...... are numbers)
>
> See KB 902093 How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> "TambienUK" wrote:
>
> > I'm using Windows 2000 SP 4 and am having trouble downloading the above. I
> > get a message saying unable to install and to look at update review for help.
> > However, it doesn't appear there. I had a similar problem with MS
> > Installer 3.1 but thanks to this site I was able to download it individually.
> >
> > Can anyone help? Thanks.

You have to be persistent. Keep looking at the log -- the entries for the
most recent date --- which should be near / at the end of the file.

If you have Internet Explorer version 6:
Place sites into Exceptions list (to get around Pop-up blocking):
Internet Explorer > main menu /Tools/Popup Blocker>Pop-up Blocker settings

In block titled "Address of Web site to allow" type in
update.microsoft.com , then click Add.
Repeat for windowsupdate.microsoft.com

then press Close.

Go back to Windows Update & just Review history.
Click on the Red X where install failure is noted.
See if that makes the difference.
HTH


"TambienUK" wrote:

> Thanks Maurice - I'm unable to see the failed installation in "Review your
> update history" - the last one that can be seen was April last year and I've
> attempted to use Windows Updates several times since but with little luck.
> Initially the problem came up on MS Update but so went back to Windows Update
> but problem persisted.
>
> I tried to follow what you suggested and got a bit lost - looked at How to
> read Windows update log.file but the summary/intro links were blank and the
> rest looks too daunting for words.
> --
> Damon
>
>
> "Maurice N ~ MVP" wrote:
>
> > Make sure to "View Installation History" by starting Windows Update, but then
> > look at left-hand-side frame, to select/click on the option "Review your
> > update history". Click on the red icon to see the actual "Error".
> >
> >
> > Need for you to review the log file and see what it contains for the last
> > session.
> > Use Notepad or Wordpad and take a look at (usually C:\WINNT or \Windows )
> > %windir%\WindowsUpdate.log
> >
> > Scan down to the bottom. Review contents.
> > You need to look for entries marked "Error" such as 0x......... (where
> > ...... are numbers)
> >
> > See KB 902093 How to read the Windowsupdate.log file
> > http://support.microsoft.com/kb/902093
> >
> > --
> > Maurice N
> > MVP Windows - Shell / User
> > -----
> >
> > "TambienUK" wrote:
> >
> > > I'm using Windows 2000 SP 4 and am having trouble downloading the above. I
> > > get a message saying unable to install and to look at update review for help.
> > > However, it doesn't appear there. I had a similar problem with MS
> > > Installer 3.1 but thanks to this site I was able to download it individually.
> > >
> > > Can anyone help? Thanks.