Re: BITS Problems (Automatic Updates)

"Ben" <> wrote in message news:...
> Running XP Pro, SP2, all updates ( except the last security updates)
>
> Update site is accessed ok
>
> Available updates displayed ok
>
> When the "Install selected the install/loading screen" is loaded ok, but no
> action displayed. Have to ALt CTRL Del and stop the process.
>
> Deleted IE6 Cache, have run Spy removal software, and AD removal software,
> still can't get any actrion from the "load/install screen"
>
> I can't start BITS, gettiing an error 2147942402


Try a search? First it helps to convert that code which is obviously
decimal but apparently not signed decimal (as they usually are) to hex.
E.g. Run... calc.exe set it to operate in Scientific mode (Alt-V,S)
paste (or type) your code into its input box and press F5.
Also since the resulting hex string might be misinterpreted as decimal
itself and since we want all instances of it interpreted as a hex string
anyway search also for that computed hex value prefixed by 0x.


http://groups-beta.google.com/group/...a31a207916337e

Google Groups search for
(2147942402 OR 80070002 OR 0x80070002) (MSFT OR MVP) group:microsoft.public.windowsupdate
)


Good luck

Robert Aldwinckle
---


>
> I see that the last update I was able to install was dated before the
> installations of:
>
> Software Distribution Service 2.0.... I don't know what this is, or how it was
> installed. Any Ideas? I can't think of anything I might have done to cause
> it to be installed. Anyone know what it is?
>
> I tried to restore before this installation of "Software Distribution Service
> 2.0", and I was not allowed to restore prior to that point.
>
> I am REALLY frustrated about now. Thanks for any help...Suggestions please.
>
> Ben

"Ben" <> wrote in message news:
....
> On Mon, 20 Jun 2005 12:02:03 -0400, "Robert Aldwinckle" <>
> wrotc:
>
>>
>> http://groups-beta.google.com/group/...a31a207916337e


> Thanks. look slike ai had tried most of if not all of the suggested searches,
> and followed through on the suggestions, but still can't get BITS started.


Did you try my link? In spite of what it looks like it is not a search.
It is one of the results of a previous search in which I describe my
diagnostic technique for this and similar problems.

BTW I'm willing to try to help but I need specific feedback
not generalities that make it appear that there isn't much interest
in trying to help yourself.


Good luck

Robert
---

"Ben" <> wrote in message
news...
> Thanks,
>
> I did check your links. but didn't find anything I had not tried do already.

Really? So how did you assess the trace you got from FileMon?
Did it show you the file which was "not found" (8007002)?
Or, just as likely, was not accessible for some reason by the account
being used? <eg>


>
> I have been Doing Searches for several days now, and have tried Many things,
> from deleting folders to restarting dll's etc., but the problem remains. If I
> try to start BITS I get the Error Message:
>
> "Windows could not start the Background Intelligent Transfer Service on Local
> Computer. For more information, review the System Event Log. IF this is a
> non-Microsoft service, contact .the service vendor, and refer to
> service-specific error code -2147024894."

If you have been doing many searches you will realize that the common
recommendation is *not* to try to start BITS manually. Although the
Startup type is supposed to be Manual somehow BITS gets started
automatically. (E.g. mine is still running surprisingly. Previously I thought
it was much more transient, e.g. starting and stopping almost imperceptibly,
but this is a new partition which went from XP to XPsp2 directly, so perhaps
that has something to do with the different observation.)


>
> As a work around, I have placed a link to Updates on my desktop so that I can
> keep on top of the Critical Updates.

The Catalog you mean? That's a good technique when you have either
a connectivity problem or an accessibility problem because of the other
accounts which WU or AU uses to either download or install.
That may be the simplest solution in fact, especially if you have sufficient
connectivity to get the recommended list of updates from either AU or WU.


>
> It appears that many have been having the same or similar problem, so I'm not
> sure why the solution eludes me... I'll keep trying though.

Trying what? Just taking stabs at "solutions" without understanding
what your symptom means? I'm suggesting you try a more methodical
approach by getting better diagnostics.


>
> Thanks for your patience, and your help is appreciated.
>
> Ben


Good luck

Robert
---