Re: Bluetooth problem on Dell Vostro laptop

On Tue, 8 Sep 2009 05:38:06 -0700 (PDT), Simon
<> wrote:

>I've started to get some problems with bluetooth on my Dell Vostro
>laptop (running Vista Home Premium). Up until about 3 weeks ago my
>bluetooth mouse was working fine and I was able to connect to my phone
>via bluetooth. One day, the mouse stopped working and I wasn't able to
>reconnect through all the normal procedures. I initially thought it
>might be the mouse, so I got hold of another bluetooth mouse that is
>fine with my office XP computer. I've even uninstalled and reinstalled
>all the bluetooth software and drivers from the Dell website, but no
>success. There is no reaction from the laptop when I switch the mouse
>and click the little button to start discovery. When I try to initiate
>a connection from my phone, a message pops up on the laptop saying 'a
>device is trying to connect, please click on this message'. I click on
>the message, but nothing happens. Has anyone got any ideas as to what
>the problem might be?
>
>Thanks
>
>Simon

Batteries ?

"Simon" <> wrote in message
news:4c7ce6d2-3fec-4b22-8bb9-...
> On 8 Sep, 16:36, Simon <hancock_si...@hotmail.com> wrote:
>> On 8 Sep, 15:20, Jim <bojimbo...@aol.com> wrote:
>>
>>
>>
>> > On Tue, 8 Sep 2009 05:38:06 -0700 (PDT), Simon
>>
>> > <hancock_si...@hotmail.com> wrote:
>> > >I've started to get some problems with bluetooth on my Dell Vostro
>> > >laptop (running Vista Home Premium). Up until about 3 weeks ago my
>> > >bluetooth mouse was working fine and I was able to connect to my phone
>> > >via bluetooth. One day, the mouse stopped working and I wasn't able to
>> > >reconnect through all the normal procedures. I initially thought it
>> > >might be the mouse, so I got hold of another bluetooth mouse that is
>> > >fine with my office XP computer. I've even uninstalled and reinstalled
>> > >all the bluetooth software and drivers from the Dell website, but no
>> > >success. There is no reaction from the laptop when I switch the mouse
>> > >and click the little button to start discovery. When I try to initiate
>> > >a connection from my phone, a message pops up on the laptop saying 'a
>> > >device is trying to connect, please click on this message'. I click on
>> > >the message, but nothing happens. Has anyone got any ideas as to what
>> > >the problem might be?
>>
>> > >Thanks
>>
>> > >Simon
>>
>> > Batteries ?
>>
>> No, not batteries. As I said, the mouse works fine on another computer.
>
> Also, I've discovered it's not the hardware. I put in a Linux Live CD
> and I was able to access the bluetooth adapter and use my mouse, so
> it's obviously some kind of software issue...

Try deleting the old pairing information and recreate the pairing.