RE: Boot problem --> documents missing

Try to use "recovery my files". download the trial first if it successfully
shows then purchase it to recover your files successfully. I liked this
software may be it can be little helpful in your case.
--
Vanshaj Daga

http://www.akshitagroup.co.cc


"vistaproblem" wrote:

>
> I'm having some very serious technical problems with vista, and it
> appears all my program files and documents may be lost. Vista crashed
> while I was installing some google software.
>
> I bought my Dell xps 1330 about four months ago. It came with Vista 64
> bit Home Premium on it. Everything worked fine until the other night
> when I was installing some software made by google ('Google Pack'
> (http://pack.google.com/intl/en/pack_installer.html)). My system
> crashed, and then wouldn't boot. I called Dell and we put the Vista CD
> in and managed to boot my computer. We did a repair disk thing, which
> was successful. But when I rebooted my computer, my desktop was black
> and nothing loaded. We then did a system restore to two days earlier,
> which Dell and the windows prompt indicated would not affect any of my
> documents. The system restore reported it was successful, and my program
> icons appeared on my desktop and many of the internal folders showed up
> in the Documents folder, but all of documents, photos, and music are
> missing.
>
> We tried a few other things. Msconfig doesn't work and doesn't appear
> to exist in either regular mode or safe mode. I know a missing msconfig
> file might indicate a virus or malware, but mcaffee came installed on my
> computer and it runs and updates. Moreover, don't install anything from
> unknown software manufacturers. I also have read in other posts that
> usually when malware is the problem with an msconfig file, msconfig will
> run in safemode. My computer can't locate any msconfig file when I enter
> into the search field in either regular or safe mode. Finally, although
> none of my files are on my harddrive, some of the shortcuts to my
> documents exist when I search for them. When I click on them, they say
> the file doesn't exist.
>
> One last point: the used v. free space on my harddrive doesn't appear
> to have changed even though the documents folder has shrunk to almost
> nothing, so I think the files are somewhere, but the computer file
> system is messed up or something. Dell claims this is a software problem
> related to the crash or restore, and they can only help me when I'm
> ready to reinstall Vista to the original manufacturing settings. Before
> I do that, however, I'd like to recover my documents.
>
> Any thoughts?
>
>
> --
> vistaproblem
>

On Mon, 20 Apr 2009 16:35:01 -0700, Vanshaj Daga wrote:

> Try to use "recovery my files". download the trial first if it successfully
> shows then purchase it to recover your files successfully. I liked this
> software may be it can be little helpful in your case.

BUT do not download this to the problem disk and do not install it there.
As Malke said, don't write to the problem disk!!!

I hate multiple exclamation points, but I had to do it here :-)

Download and install the program on a different disk - probably on a
different computer - and notice that the software probably says not to
restore to the problem drive, but to a separate one...

--
Gene E. Bloch letters0x40blochg0x2Ecom