Re: Calendar/Contacts/Sync Issue

"Scott" <> wrote in message
news:...
> My iPaq 3670 (a pre-Pocket PC 2002 unit) has been working
> fine for over 3 years. Now when synchronizing (Activesync 3.7.1),
> it synchronizes Files okay, but Calendars, Contacts, and Tasks
> won't synchronize (it says: won's resolve...attention required). I
> did a soft reset, with no change. Under Rules, it's set to "leave
> the item unresolved". Changing Rules to "always replace the
> item on this computer" doesn't help. Then I reinstalled Activesyc
> 3.7.1, but the problem persists. Now under Pocket PC/My
> Documents on the desktop, all I have is files...no longer
> Calendar/Contacts/Sync. I do have a two-week old backup
> of iPaq available. The iPaq itself is functioning perfectly.
>
> I've never seen this error before. Any suggestions?
>
> Thanks!
> Scott
>

Hi Scott,

Search for a program called scanpst.exe. This is a small utility included
with Microsoft Outlook which will scan your *.pst file (the file that
contains your personal information) for possible corruption and attempt to
repair it. Usually the location of the file are as follows:

* Windows XP, NT and 2000:

C:\Program Files\Common Files\System\Mapi\1033\NT\scanpst.exe

* Windows 95, 98, and Me:

C:\Program Files\Common Files\System\Mapi\1033\95\scanpst.exe

For more information, visit ---

http://www.slipstick.com/problems/scanpst.htm

In addition, in Outlook 2002 there is a feature on the Help Menu called
Detect and Repair... This will scan your information for possible defects
and also attempt to repair the data.

Other possible causes is explained in the following MSKB article --

http://support.microsoft.com/?id=299625

--
Regards,
Raj

Raj- You are the MAN! Thanks for always solving my problems!


>-----Original Message-----
>
>"Scott" <> wrote in message
>news:...
>> My iPaq 3670 (a pre-Pocket PC 2002 unit) has been working
>> fine for over 3 years. Now when synchronizing
(Activesync 3.7.1),
>> it synchronizes Files okay, but Calendars, Contacts, and
Tasks
>> won't synchronize (it says: won's resolve...attention
required). I
>> did a soft reset, with no change. Under Rules, it's set
to "leave
>> the item unresolved". Changing Rules to "always replace the
>> item on this computer" doesn't help. Then I reinstalled
Activesyc
>> 3.7.1, but the problem persists. Now under Pocket PC/My
>> Documents on the desktop, all I have is files...no longer
>> Calendar/Contacts/Sync. I do have a two-week old backup
>> of iPaq available. The iPaq itself is functioning perfectly.
>>
>> I've never seen this error before. Any suggestions?
>>
>> Thanks!
>> Scott
>>
>
>Hi Scott,
>
>Search for a program called scanpst.exe. This is a small
utility included
>with Microsoft Outlook which will scan your *.pst file
(the file that
>contains your personal information) for possible
corruption and attempt to
>repair it. Usually the location of the file are as follows:
>
>* Windows XP, NT and 2000:
>
> C:\Program Files\Common
Files\System\Mapi\1033\NT\scanpst.exe
>
>* Windows 95, 98, and Me:
>
> C:\Program Files\Common
Files\System\Mapi\1033\95\scanpst.exe
>
>For more information, visit ---
>
>http://www.slipstick.com/problems/scanpst.htm
>
>In addition, in Outlook 2002 there is a feature on the
Help Menu called
>Detect and Repair... This will scan your information for
possible defects
>and also attempt to repair the data.
>
>Other possible causes is explained in the following MSKB
article --
>
>http://support.microsoft.com/?id=299625
>
>--
>Regards,
>Raj
>
>
>.
>