Re: Can not update windows XP 64bit

[Agent]

So you're still having this problem?...

cf.
http://groups.google.com/group/micro...f5183f32e6d27d
(25 Jul-09)

cf.
http://groups.google.com/group/micro...6a70624460295a
(05 Jul-09)

cf.
http://groups.google.com/group/micro...81eaa1bb8a38f0
(27 Jun-09)

cf.
http://groups.google.com/group/micro...fe0fb347437fc1
(27 May-09)

cf.
http://groups.google.com/group/micro...1ff34b537a3ae0
(29 Apr-09)

I dunno why I'm bothering but...

Are you running WinXP x64 SP1 or SP2 now?

Assuming you're posting from the machine-in-question, when (approx. date)
did you install Avast (Free?) AntiVirus?

Is Automatic Updates enabled? If not, can you enable it, reboot, and find
that it's still enabled?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


hamsatuk wrote:
> Hi I am running Windows XP 64 bit Pro and I log on as the
> Administrator when I run Internet Explorer 32bit and got to the
> Microsoft update site this is the message I get.
> Administrators Only
>
> To install items from Windows Update, you must be logged on as an
> administrator or a member of the Administrators group. If your
> computer is connected to a network, network policy settings may also
> prevent you from completing this procedure.
<snip>
> I have done all of the above with out any effect and as I stated am
> already logged in as the Administrator. I have also scanned for ad
> ware, spyware and viruses with out any problems.

hamsatuk wrote:
> On Sun, 6 Sep 2009 17:08:47 -0400, "PA Bear [MS MVP]"
> <> wrote:
>
>> [Agent]
>>
>> So you're still having this problem?...
>>
>> cf.
>> http://groups.google.com/group/micro...f5183f32e6d27d
>> (25 Jul-09)
>>
>> cf.
>> http://groups.google.com/group/micro...6a70624460295a
>> (05 Jul-09)
>>
>> cf.
>> http://groups.google.com/group/micro...81eaa1bb8a38f0
>> (27 Jun-09)
>>
>> cf.
>> http://groups.google.com/group/micro...fe0fb347437fc1
>> (27 May-09)
>>
>> cf.
>> http://groups.google.com/group/micro...1ff34b537a3ae0
>> (29 Apr-09)
>>
>> I dunno why I'm bothering but...
>>
>> Are you running WinXP x64 SP1 or SP2 now?
>>
>> Assuming you're posting from the machine-in-question, when (approx. date)
>> did you install Avast (Free?) AntiVirus?
>>
>> Is Automatic Updates enabled? If not, can you enable it, reboot, and
>> find
>> that it's still enabled?
>
> Hi I am running WinXP x64 SP2. and my Avast has been running for at
> least 3 years and is updated every day, and yes Automatic Updates is
> enabled. I have various software installed to get rid of malware and
> spyware which is done every week as well as being on auto. Also the
> question was posted from the computer in question

You didn't answer my question about Automatic Updates. Nevertheless...

Since you've not been able to install any security updates since late April
2009 (if not earlier), there's no way in h*** that you can trust the
security of the computer now.

Backup your personal data, then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

cf. http://michaelstevenstech.com/cleanxpinstall.html#steps

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/com...nced/xppc.mspx

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/com...e/prevent.mspx

Rogue Security Software - Microsoft Security:
http://www.microsoft.com/protect/com...ses/rogue.mspx

Good luck!
~~
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com