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Re: How can I retreive or reset my user logon info?

 
 
Hank Arnold
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      12-12-2009
Advice Pro wrote:
> My PC won't boot neither normally or in safe mode and It won't repair
> itself, but I've found that if I press F8 after a restart, I can then
> select the option to repair and I getting System Recovery Options that
> ask for the user login. Either I don't have my user login info or it
> won't be accepted.
>
> I have the Gateway disc that came with my PC. I also have discs
> created at Best Buy, 'Gateway Applications & Drivers' + 'Backup Discs'.
>
>

First thing to try is to boot the OS CD and try to do a repair from
there. Don't pick the first one, act as if you are installing. You will
see an option later to repair vs. install. Choose that.

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
http://mypcassistant.blogspot.com/
 
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