Automatic updates greyed out
Click Start, select run and type in: services.msc,
Now scroll down to the autoupdate service and double click it.
Start it and set the startup type to automatic, then reboot.
“The Windows Update Service is not available" and all of the check boxes and
drop-down menus are greyed out. This can happen if the Automatic Update service is
disabled.
Click Start, select Run and type: Services.msc
Press Enter
Locate the - "Automatic Update"
Make sure the service is not disabled and started.
"The Windows Update Service is not available" and all of the check boxes and
drop-down menus are greyed out. Automatic Update Service is missing from the
services.msc list.
Can happen if the wuaueng.dll file is not registered.
Register the file wuaueng.dll:
Click Start, select Run
Type: regsvr32 wuaueng.dll
Press OK.
If all else fails:
Windows Update Greyed Out - Restore (Line 179)
http://www.kellys-korner-xp.com/xp_tweaks.htm
"jen" <> wrote in message
news:BCEE8FAE-E2FE-41C4-B4BF-...
>I recently experienced a problem where Windows Update started and then
> appeared to hang with the icon present in the system tray and a message of
> "Downloaded: 0%." I stopped the service, cleared out the
> C:\WINNT\SoftwareDistribution\Download and
> C:\WINNT\SoftwareDistribution\DataStore folders, and restarted the service.
> The icon is now gone but when I navigate to Control Panel --> Automatic
> Updates, all of the choices are greyed out (though my current setting is
> "automatic"). The choices were also greyed out before I took the steps above.
> Anyone have any suggestions?
>
> Thanks!