RE: Cannot install Active sync software

I am having the same problem - I'd rather buy a non-Windows phone than deal
with this any further. Has anyone found a solution to this?
--
hänkejh


"katie" wrote:

> I was running active sync 3.8 with an IPAQ 6310 and Outlook 2003 (Office
> 2003). All was working fine. I installed Outlook 2007 (office 2007) and
> every went nuts. Long story there but finally got everything to work again
> EXCEPT active sync. Kept getting an error message saying the device could
> not be found on usb or com port or something like that. Decided to
> uninstall active sync and try a newer version. What a mistake! Now, I
> cannot install any version of active sync. the setup.exe starts to run and
> then I get an error saying the wizard to install active sync 4.2 has been
> interrupted and to try again later. I have tried active sync version 4,
> 4.1, 4.2, and beta 4.5. All get the same result. I have used windows
> installer clean utility. I have cleaned temp files, registry entries per
> Microsoft KB article, etc. all with same result.
> I do not want to format my hard drive. Anybody with any suggestions?????
> I'm at wits end!!
>
>
>

I am having the same problem the only diference is i'm abel to uninstall and
reinstall
with no problem a older version, the 3.7.
i need help to

This worked for me:

Log in with administrator privileges and in My Computer, open:
C: Drive > Windows > System32

Double click on this file: fixmapi.exe

As it turns out, I used Eudora Pro to view some archived email and it
trashed a DLL. This fixed the problem on my end.

--
hänkejh


"Tony" wrote:

> I am having the same problem the only diference is i'm abel to uninstall and
> reinstall
> with no problem a older version, the 3.7.
> i need help to
>

Tony:
Hi Again, i try My computer and then C: Drive >windows>system32
and double click on fixmapi.exe after that receive a Error
"fixmapi.exe entry poin not found"
"The procedure entry point WnetEnumCachePassword.Could not be located in the
dynamic link library mpr.dll "
i have a laptop with windows xp home edition
help me please

"hankejh" wrote:

> This worked for me:
>
> Log in with administrator privileges and in My Computer, open:
> C: Drive > Windows > System32
>
> Double click on this file: fixmapi.exe
>
> As it turns out, I used Eudora Pro to view some archived email and it
> trashed a DLL. This fixed the problem on my end.
>
> --
> hänkejh
>
>