Re: cannot remove KB918899

Windows version?

What application?

Is "Security Update for Windows (KB925454)" listed in Add/Remove Programs?
How about "Security Update for Windows (KB922760)"? If so, both of them
supersede 918899 (Aug-06), and 925454 (Dec-06) supersedes 922760 (Nov-06).

Support:

• Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates.

• International customers can receive support from their local Microsoft
subsidiaries. There is no charge for support that is associated with
security updates. For more information about how to contact Microsoft for
support issues, visit the International Support Web site.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

tmartinac wrote:
> We installed KB[918899] about 4 months ago and are now finding out about a
> problem with an application we use. I need to uninstall it but when I try
> to under Add/Remove Programs it says "this update cannot be removed."
> Does
> this update supercede any other updates and/or how should I go about
> removing this?
>
> And yes, I am logged in as administrator.
>
> Thanks for any help.

> Is "Security Update for Windows (KB925454)" listed in Add/Remove Programs?
> How about "Security Update for Windows (KB922760)"? If so, both of them
> supersede 918899 (Aug-06), and 925454 (Dec-06) supersedes 922760 (Nov-06).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

tmartinac wrote:
> Windows XP Pro SP2
>
> Application is Synapse by Fujisystems. It is a Radiology PACS system.
>
>
>
> "PA Bear" wrote:
>
>> Windows version?
>>
>> What application?
>>
>> Is "Security Update for Windows (KB925454)" listed in Add/Remove
>> Programs?
>> How about "Security Update for Windows (KB922760)"? If so, both of them
>> supersede 918899 (Aug-06), and 925454 (Dec-06) supersedes 922760
>> (Nov-06).
>>
>> Support:
>>
>> • Customers in the U.S. and Canada can receive technical support from
>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge
>> for support calls that are associated with security updates.
>>
>> • International customers can receive support from their local
>> Microsoft
>> subsidiaries. There is no charge for support that is associated with
>> security updates. For more information about how to contact Microsoft for
>> support issues, visit the International Support Web site.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>
>> tmartinac wrote:
>>> We installed KB[918899] about 4 months ago and are now finding out about
>>> a
>>> problem with an application we use. I need to uninstall it but when I
>>> try
>>> to under Add/Remove Programs it says "this update cannot be removed."
>>> Does
>>> this update supercede any other updates and/or how should I go about
>>> removing this?
>>>
>>> And yes, I am logged in as administrator.
>>>
>>> Thanks for any help.

I'd call PSS.

tmartinac wrote:
> I have neither of those updates. In fact, I rolled back to the point where
> KB918899 is the last update I did and I still can remove it.
>
> Any other ideas would be great
>
> Thanks.
>
>
>
>
> "PA Bear" wrote:
>
>>> Is "Security Update for Windows (KB925454)" listed in Add/Remove
>>> Programs?
>>> How about "Security Update for Windows (KB922760)"? If so, both of them
>>> supersede 918899 (Aug-06), and 925454 (Dec-06) supersedes 922760
>>> (Nov-06).
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>
>> tmartinac wrote:
>>> Windows XP Pro SP2
>>>
>>> Application is Synapse by Fujisystems. It is a Radiology PACS system.
>>>
>>>
>>>
>>> "PA Bear" wrote:
>>>
>>>> Windows version?
>>>>
>>>> What application?
>>>>
>>>> Is "Security Update for Windows (KB925454)" listed in Add/Remove
>>>> Programs?
>>>> How about "Security Update for Windows (KB922760)"? If so, both of
>>>> them
>>>> supersede 918899 (Aug-06), and 925454 (Dec-06) supersedes 922760
>>>> (Nov-06).
>>>>
>>>> Support:
>>>>
>>>> • Customers in the U.S. and Canada can receive technical support
>>>> from Microsoft Product Support Services at 1-866-PCSAFETY. There is no
>>>> charge for support calls that are associated with security updates.
>>>>
>>>> • International customers can receive support from their local
>>>> Microsoft
>>>> subsidiaries. There is no charge for support that is associated with
>>>> security updates. For more information about how to contact Microsoft
>>>> for
>>>> support issues, visit the International Support Web site.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>>
>>>> tmartinac wrote:
>>>>> We installed KB[918899] about 4 months ago and are now finding out
>>>>> about
>>>>> a
>>>>> problem with an application we use. I need to uninstall it but when I
>>>>> try
>>>>> to under Add/Remove Programs it says "this update cannot be removed."
>>>>> Does
>>>>> this update supercede any other updates and/or how should I go about
>>>>> removing this?
>>>>>
>>>>> And yes, I am logged in as administrator.
>>>>>
>>>>> Thanks for any help.