Re: Canon 4200F does not work on Vista

Did you also download and install the DelDrv from the Canon website?
http://www.usa.canon.com/consumer/co...&modelid=10445
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


"MamboKnave" <> wrote in message
news:f49931b3-59a2-40e4-ba3c-...
> Hope someone can help. My research on the web did not.
>
> I've installed the scanner Canon 4200F on my Dell Studio which has
> Vista 32b.
>
> I've downloaded and installed the driver & sw available online at
> Canon:
>
> ScanGear CS 8.6.1.1a
> CanoScan Toolbox 4.612
>
> The Scanner site in the Control Panel of Vista shows the 4200F and the
> diagnosis/test button there says it works. (BUT the "profiles" button
> in the same window says that "No scanner is installed" !!!)
>
> The scanner appear in the System => Devices window which says it's
> fine.
>
> PROBLEM:
> When I open the ToolBox, it get stuck and "Not Responding". Same thing
> when I try to scan just pushing the button on the scanner. I can only
> kill the ToolBox.
>
> In XP everything worked fine.
>
> I would appreciate any help. Thanks!

And did you install the drivers before connecting the scanner to the PC?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


"MamboKnave" <> wrote in message
news:ebb100d2-a7ee-4202-8a98-...
On 26 Giu, 06:06, "Cari \(MS-MVP\)" <newsgro...@coribright.com> wrote:
> Did you also download and install the DelDrv from the Canon
> website?http://www.usa.canon.com/consumer/co...nfoAct&tabact=...
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaginghttp://www.coribright.com/windows

Thanks for asking.
First, I installed both ScanGear and Toolbox without running DelDrv
before. The "Not Responding" status kicked in.

Then, although it's not an upgrade XP to Vista (it's a brand new PC
with Vista) I did run the DelDrv before installing ScanGear and
Toolbox again.

Always same results: The "Not Responding" status persists.

I run out of options...

Give Canon support an email or call. I do know and can confirm the Lide200
works fine in Vista 64... and in Windows 7 64 for that matter.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


"MamboKnave" <> wrote in message
news:ac481ff9-7d12-4134-852f-...
> On 26 Giu, 21:07, "Cari \(MS-MVP\)" <newsgro...@coribright.com> wrote:
>> And did you install the drivers before connecting the scanner to the PC?
>
> Yes. Sequence:
>
> - Disconnect the USB of the scanner.
> - Run deldrvvst2120ej (although I don't see the utility since this
> Dell PC came brand new with Vista)
> - Run 4200fvst8611a_xpen (the driver installer)
> - Reconnect the scanner USB
> - Install cstbwin4612en (the ToolBox SW)
>
> No luck: When I open the ToolBox, it get stuck and "Not Responding".
> Same thing when I try to scan just pushing the button on the scanner.
> I can only kill the ToolBox.
>
> Cannot be that I'm the only one in the world using the Canon 4200F on
> Vista. And the only one fighting such problems...

YEAH! Let's hope they get it right.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


"MamboKnave" <> wrote in message
news:2d9ec331-4267-4f9d-b59e-...
On Jun 29, 2:45 pm, "Cari \(MS-MVP\)" <newsgro...@coribright.com>
wrote:
> Give Canon support an email or call. I do know and can confirm the Lide200
> works fine in Vista 64... and in Windows 7 64 for that matter.
> --

Yes, Canon recognizes that the 4200F driver (ScanGear CS 8.6.1.1a) is
not functional. They are fixing it and providing an updated one
shortly.

Thanks!