RE: Can't delete mail from deleted box

"Cheryl of Exeter, NH" wrote:

> Keep getting 'Unknown error has occurred' when try to delete messages out of
> deleted box. I already deleted the mail that I could delete individually. Now
> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> Thanks,
> Cheryl

"mabl" <> wrote in message
news:751E3DAD-DF38-4DB4-80CE-...
>
>
> "Cheryl of Exeter, NH" wrote:
>
>> Keep getting 'Unknown error has occurred' when try to delete messages out
>> of
>> deleted box. I already deleted the mail that I could delete individually.
>> Now
>> I'm left with a bunch of deleted mail that can't be permanently deleted.
>> HELP!
>> Thanks,
>> Cheryl

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
tend to cause such problems, although seldom immediately, so if you
have such a program, remember where to find the fix - you are likely
to need again. A recent version from Trend also causes problems in
Windows Mail.