Re: Can't Open Secure Sites

Hi Greg,

Have a look at these suggestions from the Windows Update Troubleshooter:
http://v5.windowsupdate.microsoft.co...cleid=16&ln=en



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Greg Swartz" <> wrote in message
news:spr2e.597$ k.net...
> After downloading Win XP SP2 and a large number of other updates from the
> Windows Update screen, I can no longer open any of the secure sites
(https)
> that I used to be able to access (bank account, credit card, etc.), open
> newspaper articles from my local newspaper's web site, or even use windows
> update anymore because it gives me an error (0x80072EFD). I have tried
> adding my bank URL to trusted sites, downgrading security, everything I
can
> think of. I cannot even open up the page that Microsoft theoretically
> provides for free Windows Update email help. A couple of web sites say
this
> may be an unresolved problem with Microsoft - so???? I do use Norton
> Internet Security.
>
> This cannot be a new or novel problem - I would not think. I do not think
> it is an IE problem because I get an error message in Firefox, as well.
> Anyone have any ideas?
>
> Thanks!!!
>
>

Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

See also:
When searching for available updates on the Windows Update site, you
receive the 0x8024502d error.
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en

also another user's solution: "GK" wrote:

Here is how I was able to work around the problem.
Using command prompt
1. proxycfg -d (to clear proxy cache)
2. net stop wuauserv (to stop Automatic updates service)

Using Windows Explorer
3. Delete all files and folders in
C:\WINDOWS\SoftwareDistribution (your windows folder may vary)

Again using command prompt
4. net start wuauserv (to start Automatic updates service)

Try now going back to Windows Update web page.

Greg Swartz wrote:
> Yes, I tried all of those things. Thanks!
>
>
> "Patti MacLeod" <> wrote in message
> news:O%...
>> Hi Greg,
>>
>> Have a look at these suggestions from the Windows Update
>> Troubleshooter:
>> http://v5.windowsupdate.microsoft.co...cleid=16&ln=en
>>
>>
>>
>> Regards,
>>
>> --
>> Patti MacLeod
>> Microsoft MVP - Windows Shell/User
>>
>> "Greg Swartz" <> wrote in message
>> news:spr2e.597$ k.net...
>>> After downloading Win XP SP2 and a large number of other updates
>>> from the Windows Update screen, I can no longer open any of the
>>> secure sites (https) that I used to be able to access (bank
>>> account, credit card, etc.), open newspaper articles from my local
>>> newspaper's web site, or even use windows
>>> update anymore because it gives me an error (0x80072EFD). I have
>>> tried adding my bank URL to trusted sites, downgrading security,
>>> everything I can think of. I cannot even open up the page that
>>> Microsoft theoretically provides for free Windows Update email
>>> help. A couple of web sites say this may be an unresolved problem
>>> with Microsoft - so???? I do use Norton Internet Security.
>>>
>>> This cannot be a new or novel problem - I would not think. I do not
>>> think
>>> it is an IE problem because I get an error message in Firefox, as
>>> well. Anyone have any ideas?
>>>
>>> Thanks!!!