Re: AS cant sync multiple Address Books using Outlook 2003 w/ Business Contact Manager

Hi,
Microsoft does not support Business Contact Manager. A workaround is to use
Pocket On Schedule from www.odysseyinc.com or Pocket Lookout from
http://vonken.lookout.com


--
Chris De Herrera
http://www.cewindows.net
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

<> wrote in message
news: oups.com...
>I just installed Outlook 2003 with Business Contact Manager.
>
> I just found out that within Outlook there are two seperate Address
> Books for contact information one called Contacts and now one called
> Business Contacts.
>
> ActiveSync only syncs with the address book called Contacts.
>
> I need to sync with both Address Books. There dosen't seem to be away
> to tell AS to sync with different Address Books.
>
> Anyone know if this is true?
> Anyone know if this will be fixed in the next release?
>
> Thanks
>
> Mark
>

Hi,
Neither of these solutions will work for the Smartphone. They only run on
the Pocket PC.


--
Chris De Herrera
http://www.cewindows.net
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

"BigDog" <> wrote in message
news: ups.com...
> Thanks Chris,
>
> I am syncing my PC to my Samsung i600 smartphone using Mobile Windows
> OS.
> Will this work on this phones OS?
>

I think that the Indian guy did well handling an awkward caller from what
you have written.


"BigDog" <> wrote in message
news: oups.com...
> I just called Microsoft Support on this issue.
>
> The person on the other end of the line told me that MS will not
> support this issue. That I have to call my PC manufacturer.
>
> I told him that ActiveSync (AS) is written by MS and he said that your
> PC manufacture makes modifications to AS. I told him that that was not
> true.
>
> I said that really what I was looking for was an enhancement request to
> the AS software to allow it to sync to multiple Address books within
> Outlook 2003.
>
> He said I am sorry it is not a MS issue. I then asked him where he was
> located and he said Bangor India. At that point I said thanks for
> nothing and hungup...............
> What are we as customers suppose to do?
>

Hi,
Officially, your SmartPhone OEM is responsible for supporting ActiveSync as
well as your Smartphone per their contract with Microsoft. You can call
Microsoft for assistance however they will charge you $35.00 unless it is a
known problem with their products.

As I mentioned before, the Smartphone does not support file synchronization
by design.


--
Chris De Herrera
http://www.cewindows.net
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

"BigDog" <> wrote in message
news: oups.com...
>I just called Microsoft Support on this issue.
>
> The person on the other end of the line told me that MS will not
> support this issue. That I have to call my PC manufacturer.
>
> I told him that ActiveSync (AS) is written by MS and he said that your
> PC manufacture makes modifications to AS. I told him that that was not
> true.
>
> I said that really what I was looking for was an enhancement request to
> the AS software to allow it to sync to multiple Address books within
> Outlook 2003.
>
> He said I am sorry it is not a MS issue. I then asked him where he was
> located and he said Bangor India. At that point I said thanks for
> nothing and hungup...............
> What are we as customers suppose to do?
>

The operators are not psychic. They pick up from what you say, if there was
an issue it is very probably because you were not clear and accurate enough,
and did not properly confirm your issue was understood. No-one can answer
something that has not been properly communicated, your posts indicate you
have a problem in doing this.


"BigDog" <> wrote in message
news: ps.com...
> How was my call awkward? He gave wrong information and I told him so.
> Do you believe that he gave correct information?
> Further he didnt even listen to my complete issue before he gave his
> canned answer.
>

"BigDog" <> wrote in message
news: ups.com...
> Alan,
>
> You are not providing anything productive to this thread. You were not
> in on the conversation on the phone.
> Do you have any information about the main issue in this topic?
>

You seem to be in the wrong newsgroup. Try alt.moaning.idiots