Re: client failed to report to WSUS server

[[ Right pew, wrong church. Forwarded to WSUS newsgroup
(microsoft.public.windows.server.update_services) via crosspost as a
convenience to OP.

On the web:
http://www.microsoft.com/communities...pdate_services

In your newsreader:
news://msnews.microsoft.com/microsof...pdate_services
]]


davtan wrote:
> There is an error logged in the Client windowupdate.log when the automatic
> update client tries to check the WSUS server for patches.
>
> Here is the error " WARNING: DownloadFileInternal failed for
> http://XX.XX.XX.XX:8530/selfupdate/wuident.cab: error 0x80190194"
>
> I did a checked on the IIS Administration Manager on the WSUS server and
> noticed that the Selfupdate virtual directory is missing from IIS under
> the
> WSUS Administration
>
> There was a patch (KB948014 - Windows Server Update Services 3.0 SP1)
> released to WSUS Server on 10 Sept, based on the WSUSSetup.log, this patch
> actually removed the current WSUS application and install a new WSUS with
> the latest update/patches. We suspected that there could be an error
> during
> the installation that caused the missing directory in IIS configuration.
>
> can anyone advise further how to resolve the issue and what is the actual
> cause?

davtan wrote:
> There is an error logged in the Client windowupdate.log when the automatic
> update client tries to check the WSUS server for patches.
>
> Here is the error " WARNING: DownloadFileInternal failed for
> http://XX.XX.XX.XX:8530/selfupdate/wuident.cab: error 0x80190194"
>
> I did a checked on the IIS Administration Manager on the WSUS server and
> noticed that the Selfupdate virtual directory is missing from IIS under
> the WSUS Administration

>> There was a patch (KB948014 - Windows Server Update Services 3.0 SP1)
>> released to WSUS Server on 10 Sept, based on the WSUSSetup.log, this
>> patch
>> actually removed the current WSUS application and install a new WSUS with
>> the latest update/patches.

Uh.. yeah... but it wasn't released to the WSUS Server on 9/10/2009,
although you might have only recently approved it. WSUS v3 Service Pack 1
was actually released in August, 2008.

This is a well known, but unfortunately undocumented, issue where the
installer fails to recreate the selfupdate v-dir following the upgrade.

>> can anyone advise further how to resolve the issue

1. Create a virtual directory named "selfupdate".
2. Assign the path to C:\Program Files\Update Services\selfupdate
3. Enable anonymous access.

Repeat and rinse on the Default Web Site v-root if it's also missing from
there.

> and what is the actual cause?

A bug in the WSU3SP1 installer.

btw.. the bug has been fixed in the WSUS3 Service Pack 2 package -- which
was released on 8/25/2009.


--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

My Blog: http://onsitechsolutions.spaces.live.com
Microsoft WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin

Thank you very much.

"Lawrence Garvin [MVP]" wrote:

> davtan wrote:
> > There is an error logged in the Client windowupdate.log when the automatic
> > update client tries to check the WSUS server for patches.
> >
> > Here is the error " WARNING: DownloadFileInternal failed for
> > http://XX.XX.XX.XX:8530/selfupdate/wuident.cab: error 0x80190194"
> >
> > I did a checked on the IIS Administration Manager on the WSUS server and
> > noticed that the Selfupdate virtual directory is missing from IIS under
> > the WSUS Administration
>
> >> There was a patch (KB948014 - Windows Server Update Services 3.0 SP1)
> >> released to WSUS Server on 10 Sept, based on the WSUSSetup.log, this
> >> patch
> >> actually removed the current WSUS application and install a new WSUS with
> >> the latest update/patches.
>
> Uh.. yeah... but it wasn't released to the WSUS Server on 9/10/2009,
> although you might have only recently approved it. WSUS v3 Service Pack 1
> was actually released in August, 2008.
>
> This is a well known, but unfortunately undocumented, issue where the
> installer fails to recreate the selfupdate v-dir following the upgrade.
>
> >> can anyone advise further how to resolve the issue
>
> 1. Create a virtual directory named "selfupdate".
> 2. Assign the path to C:\Program Files\Update Services\selfupdate
> 3. Enable anonymous access.
>
> Repeat and rinse on the Default Web Site v-root if it's also missing from
> there.
>
> > and what is the actual cause?
>
> A bug in the WSU3SP1 installer.
>
> btw.. the bug has been fixed in the WSUS3 Service Pack 2 package -- which
> was released on 8/25/2009.
>
>
> --
> Lawrence Garvin, M.S., MCITP:EA, MCDBA
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> My Blog: http://onsitechsolutions.spaces.live.com
> Microsoft WSUS Website: http://www.microsoft.com/wsus
> My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin
>