"TP" <> wrote in message
news:11f9b97c-e8f5-41c0-9260-...
>I have been told by some of my users that occasionally the client PC
> disconnects from the server for no apparent reason. The computer
> appears in the bottom right hand corner, but double clicking on it
> does not reconnect. They have to log out and reboot to reconnect.
>
> I have changed the network cable and the LAN connection but it still
> happens.
>
> Can someone point me in the right direction to trouble shoot this
> issue.
Do you know what the issue is?
Can they still ping?
If they can ping by IP but not by DNS name then there is a DNS issue.
If they can't ping the server then can they ping anything?
I'd check the logs both on the PC and on the server - although I suspect the
problem lies with the PC. I'd also check to see whether a more recent driver
is available, as an updated network card driver can cure various problems.
I've known the power saving feature on laptops disable a network adapter, so
that's something else to consider.
Failing that, it might be a hardware problem.
Let us know how you get on.
--
Brian Cryer
http://www.cryer.co.uk/brian
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