Re: Contacts lost during upgrade. How do I fix?

Greetings,

Your contacts are not gone and there's no reason for any warning in that regard. What you're
seeing is a bug that is affecting some users in Messenger 2009 where it just can't load up
the contact list.

Instead, uninstall Windows Live Messenger 2009 from the Control Panel's Add or Remove
Programs/Programs and Features (look for Windows Live Essentials) and then reinstall 2008
from here:
http://microsoft.com/downloads/detai...5-0487bd5e84ef

I think you'll find all your contacts to be back safe and sound.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"msdogfood" <> wrote in message
news:344ad023-6651-45c0-8a10-...
> Hello
>
> This past week I finally upgraded to Windows Live Messenger 2009. The
> installation went smoothly and everything works. However, there was
> one very annoying side effect. All of my Instant Messenger contacts
> were deleted. I tried to import them but that failed to bring them
> back. I was unaware of the fact that the contact list was stored
> locally on the hard drive. I had assumed the web server also had a
> copy of my contacts as it shows up when I log onto the web version of
> Messenger. How do I get my contacts back on my hard drive to work
> with Messenger? Why didn't the MSN Division put in a warning box as
> part of the install process stating that once you upgraded to the new
> software, your contacts file would be deleted and to export it before
> you update, or something to that effect? I did not see any such
> warning in the Help information either. Why won't the Messenger
> program receive a CVS file like an email program would?
>
> Help would be greatly appreciated as it would save me from typing in a
> hell of a lot.
>
> Thanks