Greetings Carling,
There are number of issues in Windows Live Messenger 8.0 regarding this, if you're not using
the latest version of Windows Live Messenger, I'd upgrade to 8.1 before actually doing
anything more drastic:
http://get.live.com/messenger/overview
You can check what version you're using by clicking the Help menu (or pressing Alt-H on the
keyboard if the menu is hidden), and then click About.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Carling" <> wrote in message
news:kR6Vh.1840$...
> My contacts are showing offline when they are in fact online, have tried removing contacts
> and then restoring them but still have problem.
> When i go to TOOLS - OPTIONS and then to CONNECTION there is a red circle with a yellow
> exclamation mark between the computer symbol and the server symbol.
> I have tried going to add remove programmes, then repair, but still have probs...
> I was going to remove and re-install, not sure if i should
>
> Help please
>