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Re: Critical Updates

 
 
PA Bear [MS MVP]
Guest
Posts: n/a

 
      11-12-2009

[Crosspost to Windows Update newsgroup]

Always state your full Windows version (e.g., WinXP SP3) when posting in a
forum or newsgroup. Please do so in your next reply.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


AliceZ wrote:
> Today I wanted to see if there were any Critical Updates for my WinXP/IE8
> and went to the: Windows Update
>
> And got message:
>
> Internet Explorer Security Warning
> Do you want to install this softwasre?
> Name: Windows Update
> Publisher: Microsoft Windows Component Publisher
> More Options:
> INSTALL DON'T INSTALL
>
> I CLICKED ON INSTALL and
>
> Then I get a screen that states:
> Internet Explorer has closed this webpage to help protect your computer.
> A malfuntioning or malicious add-on has caused Internet Explorer to close
> this webpage.
> What you can do:
> Go to your home page
> Try to return to microsoft.com
> More nformation


 
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AliceZ
Guest
Posts: n/a

 
      11-12-2009
I have WinXPsp3/IE8/AVG8.5/PC Tools/SpyBot/SpyBlaster. I have the same on my
other 2 PCs and never received this type of notice.

Someone told me:
"I called Microsoft yesterday and got the answer.
The new version of windows has a new security default setting. Go to:
Tools/Advanced:
Uncheck box = Enable memory protection to help mitigate on line attacks."

#3- Could I un-check that box, try to load program, and then re-check that
box?

#1- Would this allow me to install the "Name: Windows Update / Publisher:
Microsoft Windows Component Publisher"

#2- Does this program need to be installed?

I am just trying to learn here and appreciate your kind help.

"PA Bear [MS MVP]" wrote:

> [Crosspost to Windows Update newsgroup]
>
> Always state your full Windows version (e.g., WinXP SP3) when posting in a
> forum or newsgroup. Please do so in your next reply.
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)? Were any of these applications running
> in the background when you installed IE8?
>
> Has a(another) Norton or McAfee application ever been installed on this
> machine (e.g., a free-trial version that came preinstalled when you bought
> it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> AliceZ wrote:
> > Today I wanted to see if there were any Critical Updates for my WinXP/IE8
> > and went to the: Windows Update
> >
> > And got message:
> >
> > Internet Explorer Security Warning
> > Do you want to install this softwasre?
> > Name: Windows Update
> > Publisher: Microsoft Windows Component Publisher
> > More Options:
> > INSTALL DON'T INSTALL
> >
> > I CLICKED ON INSTALL and
> >
> > Then I get a screen that states:
> > Internet Explorer has closed this webpage to help protect your computer.
> > A malfuntioning or malicious add-on has caused Internet Explorer to close
> > this webpage.
> > What you can do:
> > Go to your home page
> > Try to return to microsoft.com
> > More nformation

>
> .
>

 
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Tom Willett
Guest
Posts: n/a

 
      11-12-2009
Windows XP is not the new version of Windows. There have been 2 O/S releases
since then: Vista and Windows 7
"AliceZ" <> wrote in message
news:0BF4E763-7563-4258-9677-...
:I have WinXPsp3/IE8/AVG8.5/PC Tools/SpyBot/SpyBlaster. I have the same on
my
: other 2 PCs and never received this type of notice.
:
: Someone told me:
: "I called Microsoft yesterday and got the answer.
: The new version of windows has a new security default setting. Go to:
: Tools/Advanced:
: Uncheck box = Enable memory protection to help mitigate on line attacks."
:
: #3- Could I un-check that box, try to load program, and then re-check that
: box?
:
: #1- Would this allow me to install the "Name: Windows Update / Publisher:
: Microsoft Windows Component Publisher"
:
: #2- Does this program need to be installed?
:
: I am just trying to learn here and appreciate your kind help.
:
: "PA Bear [MS MVP]" wrote:
:
: > [Crosspost to Windows Update newsgroup]
: >
: > Always state your full Windows version (e.g., WinXP SP3) when posting in
a
: > forum or newsgroup. Please do so in your next reply.
: >
: > What anti-virus application or security suite is installed and is your
: > subscription current? What anti-spyware applications (other than
Defender)?
: > What third-party firewall (if any)? Were any of these applications
running
: > in the background when you installed IE8?
: >
: > Has a(another) Norton or McAfee application ever been installed on this
: > machine (e.g., a free-trial version that came preinstalled when you
bought
: > it)?
: > --
: > ~Robear Dyer (PA Bear)
: > MS MVP-IE, Mail, Security, Windows Client - since 2002
: > www.banthecheck.com
: >
: >
: > AliceZ wrote:
: > > Today I wanted to see if there were any Critical Updates for my
WinXP/IE8
: > > and went to the: Windows Update
: > >
: > > And got message:
: > >
: > > Internet Explorer Security Warning
: > > Do you want to install this softwasre?
: > > Name: Windows Update
: > > Publisher: Microsoft Windows Component Publisher
: > > More Options:
: > > INSTALL DON'T INSTALL
: > >
: > > I CLICKED ON INSTALL and
: > >
: > > Then I get a screen that states:
: > > Internet Explorer has closed this webpage to help protect your
computer.
: > > A malfuntioning or malicious add-on has caused Internet Explorer to
close
: > > this webpage.
: > > What you can do:
: > > Go to your home page
: > > Try to return to microsoft.com
: > > More nformation
: >
: > .
: >


 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      11-12-2009
Reposting:

1. Were any of these applications [i.e., AVG; PC Tools (whatever that is);
SpyBot Residents SDHelper and/or Tea Timer] running in the background when
you installed IE8?

2. Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

New questions:

3. Is AVG Linkscanner, Search-Shield, Active Surf-Shield, and/or Security
toolbar installed?

4. Is Automatic Updates enabled?

5a. Please enable 'Show Hidden Files and Folders' (if necessary) per this
tutorial: http://www.bleepingcomputer.com/tuto...utorial62.html

5b. In Windows Explorer, navigate to and right-click on...

C:\WINDOWS\SYSTEM32\WUAUCLT.EXE <=this file

Select Properties | Version (tab): Is v7.4.7600.226 displayed here?

We're getting there! I'll answer any questions you have after you post the
answers to #1 through #6 above.
--
~PA Bear
www.banthecheck.com


AliceZ wrote:
> I have WinXPsp3/IE8/AVG8.5/PC Tools/SpyBot/SpyBlaster. I have the same on
> my
> other 2 PCs and never received this type of notice.
>
> Someone told me:
> "I called Microsoft yesterday and got the answer.
> The new version of windows has a new security default setting. Go to:
> Tools/Advanced:
> Uncheck box = Enable memory protection to help mitigate on line attacks."
>
> #3- Could I un-check that box, try to load program, and then re-check that
> box?
>
> #1- Would this allow me to install the "Name: Windows Update / Publisher:
> Microsoft Windows Component Publisher"
>
> #2- Does this program need to be installed?
>
> I am just trying to learn here and appreciate your kind help.
>
> "PA Bear [MS MVP]" wrote:
>> [Crosspost to Windows Update newsgroup]
>>
>> Always state your full Windows version (e.g., WinXP SP3) when posting in
>> a
>> forum or newsgroup. Please do so in your next reply.
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)? Were any of these
>> applications running in the background when you installed IE8?
>>
>> Has a(another) Norton or McAfee application ever been installed on this
>> machine (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> AliceZ wrote:
>>> Today I wanted to see if there were any Critical Updates for my
>>> WinXP/IE8
>>> and went to the: Windows Update
>>>
>>> And got message:
>>>
>>> Internet Explorer Security Warning
>>> Do you want to install this softwasre?
>>> Name: Windows Update
>>> Publisher: Microsoft Windows Component Publisher
>>> More Options:
>>> INSTALL DON'T INSTALL
>>>
>>> I CLICKED ON INSTALL and
>>>
>>> Then I get a screen that states:
>>> Internet Explorer has closed this webpage to help protect your computer.
>>> A malfuntioning or malicious add-on has caused Internet Explorer to
>>> close
>>> this webpage.
>>> What you can do:
>>> Go to your home page
>>> Try to return to microsoft.com
>>> More nformation

>>
>> .


 
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AliceZ
Guest
Posts: n/a

 
      11-13-2009


"PA Bear [MS MVP]" wrote:

> Reposting:

1. Were any of these applications [i.e., AVG; PC Tools (whatever that is);
SpyBot Residents SDHelper and/or Tea Timer] running in the background when
you installed IE8?
I should have said ZA instead of PC Tools (Firewall on my other PC).
AFAIK = none running in backgroun.

2. Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
I had NIS 2005 a year or so ago, but replaced with AVG 8.5.

New questions:

3. Is AVG Linkscanner, Search-Shield, Active Surf-Shield, and/or Security
toolbar installed?
I'm pretty sure = NO

4. Is Automatic Updates enabled?
NO

5a. Please enable 'Show Hidden Files and Folders' (if necessary) per this
tutorial: http://www.bleepingcomputer.com/tuto...utorial62.html
Did that.

5b. In Windows Explorer, navigate to and right-click on...

C:\WINDOWS\SYSTEM32\WUAUCLT.EXE <=this file
Select Properties | Version (tab): Is v7.4.7600.226 displayed here?
I looked in left pane but didn't see WUAUCLT.exe. I then put cursur over
System32 and looked in right frame and saw 2 WUAUCLT.EXE
WUAUCLT1.EXE 169KB 526/05 5.8.0.2469
and
WUAUCLT.EXE 53KB 8/6/09 7.4.7600.226

We're getting there! I'll answer any questions you have after you post the
answers to #1 through #6 above.
I didn't see a #6.

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      11-13-2009

To avoid even more confusion:

=> Please do NOT attempt to post your answers inline with a quote of my post
when you reply. Just answer by number.

=> Please quote my entire post when you reply.

1. Did you intentionally & purposely disable AVG, ZA, and both Spybot
SDHelper & Tea Timer before you installed IE8? [yes/no]

2. Did you replace NIS 2005 with AVG *before* the NIS subscription had
expired? [yes/no]

3. Did you download/run the Norton Removal Tool before you installed AVG?
[yes/no]


AliceZ wrote:
> 1. Were any of these applications [i.e., AVG; PC Tools (whatever that is);
> SpyBot Residents SDHelper and/or Tea Timer] running in the background when
> you installed IE8?
> I should have said ZA instead of PC Tools (Firewall on my other PC).
> AFAIK = none running in backgroun.
>
> 2. Has a(another) Norton or McAfee application ever been installed on this
> machine (e.g., a free-trial version that came preinstalled when you bought
> it)?
> I had NIS 2005 a year or so ago, but replaced with AVG 8.5.
>
> New questions:
>
> 3. Is AVG Linkscanner, Search-Shield, Active Surf-Shield, and/or Security
> toolbar installed?
> I'm pretty sure = NO
>
> 4. Is Automatic Updates enabled?
> NO
>
> 5a. Please enable 'Show Hidden Files and Folders' (if necessary) per this
> tutorial: http://www.bleepingcomputer.com/tuto...utorial62.html
> Did that.
>
> 5b. In Windows Explorer, navigate to and right-click on...
>
> C:\WINDOWS\SYSTEM32\WUAUCLT.EXE <=this file
> Select Properties | Version (tab): Is v7.4.7600.226 displayed here?
> I looked in left pane but didn't see WUAUCLT.exe. I then put cursur over
> System32 and looked in right frame and saw 2 WUAUCLT.EXE
> WUAUCLT1.EXE 169KB 526/05 5.8.0.2469
> and
> WUAUCLT.EXE 53KB 8/6/09 7.4.7600.226
>
> We're getting there! I'll answer any questions you have after you post
> the
> answers to #1 through #6 above.
> I didn't see a #6.


 
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AliceZ
Guest
Posts: n/a

 
      11-14-2009
1- As far as I can remember NO
2- As far as I can remember, I deleted NIS 2005 (before subscription just
was about to expire) and then installed AVG.
3- As far as I can remember, I uninstalled NIS 2005 from the Add/Remove and
then ran the Norton Removal Tool (before I added AVG).

(I did the same thing on my desktop and not having same problem there.)

Was this answer proper?

"PA Bear [MS MVP]" wrote:

> To avoid even more confusion:
>
> => Please do NOT attempt to post your answers inline with a quote of my post
> when you reply. Just answer by number.
>
> => Please quote my entire post when you reply.
>
> 1. Did you intentionally & purposely disable AVG, ZA, and both Spybot
> SDHelper & Tea Timer before you installed IE8? [yes/no]
>
> 2. Did you replace NIS 2005 with AVG *before* the NIS subscription had
> expired? [yes/no]
>
> 3. Did you download/run the Norton Removal Tool before you installed AVG?
> [yes/no]
>
>
> AliceZ wrote:
> > 1. Were any of these applications [i.e., AVG; PC Tools (whatever that is);
> > SpyBot Residents SDHelper and/or Tea Timer] running in the background when
> > you installed IE8?
> > I should have said ZA instead of PC Tools (Firewall on my other PC).
> > AFAIK = none running in backgroun.
> >
> > 2. Has a(another) Norton or McAfee application ever been installed on this
> > machine (e.g., a free-trial version that came preinstalled when you bought
> > it)?
> > I had NIS 2005 a year or so ago, but replaced with AVG 8.5.
> >
> > New questions:
> >
> > 3. Is AVG Linkscanner, Search-Shield, Active Surf-Shield, and/or Security
> > toolbar installed?
> > I'm pretty sure = NO
> >
> > 4. Is Automatic Updates enabled?
> > NO
> >
> > 5a. Please enable 'Show Hidden Files and Folders' (if necessary) per this
> > tutorial: http://www.bleepingcomputer.com/tuto...utorial62.html
> > Did that.
> >
> > 5b. In Windows Explorer, navigate to and right-click on...
> >
> > C:\WINDOWS\SYSTEM32\WUAUCLT.EXE <=this file
> > Select Properties | Version (tab): Is v7.4.7600.226 displayed here?
> > I looked in left pane but didn't see WUAUCLT.exe. I then put cursur over
> > System32 and looked in right frame and saw 2 WUAUCLT.EXE
> > WUAUCLT1.EXE 169KB 526/05 5.8.0.2469
> > and
> > WUAUCLT.EXE 53KB 8/6/09 7.4.7600.226
> >
> > We're getting there! I'll answer any questions you have after you post
> > the
> > answers to #1 through #6 above.
> > I didn't see a #6.

>
> .
>

 
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AliceZ
Guest
Posts: n/a

 
      11-14-2009
P.S. Never had SDHelper & Tea Timer enabled.

"PA Bear [MS MVP]" wrote:

> To avoid even more confusion:
>
> => Please do NOT attempt to post your answers inline with a quote of my post
> when you reply. Just answer by number.
>
> => Please quote my entire post when you reply.
>
> 1. Did you intentionally & purposely disable AVG, ZA, and both Spybot
> SDHelper & Tea Timer before you installed IE8? [yes/no]
>
> 2. Did you replace NIS 2005 with AVG *before* the NIS subscription had
> expired? [yes/no]
>
> 3. Did you download/run the Norton Removal Tool before you installed AVG?
> [yes/no]
>
>
> AliceZ wrote:
> > 1. Were any of these applications [i.e., AVG; PC Tools (whatever that is);
> > SpyBot Residents SDHelper and/or Tea Timer] running in the background when
> > you installed IE8?
> > I should have said ZA instead of PC Tools (Firewall on my other PC).
> > AFAIK = none running in backgroun.
> >
> > 2. Has a(another) Norton or McAfee application ever been installed on this
> > machine (e.g., a free-trial version that came preinstalled when you bought
> > it)?
> > I had NIS 2005 a year or so ago, but replaced with AVG 8.5.
> >
> > New questions:
> >
> > 3. Is AVG Linkscanner, Search-Shield, Active Surf-Shield, and/or Security
> > toolbar installed?
> > I'm pretty sure = NO
> >
> > 4. Is Automatic Updates enabled?
> > NO
> >
> > 5a. Please enable 'Show Hidden Files and Folders' (if necessary) per this
> > tutorial: http://www.bleepingcomputer.com/tuto...utorial62.html
> > Did that.
> >
> > 5b. In Windows Explorer, navigate to and right-click on...
> >
> > C:\WINDOWS\SYSTEM32\WUAUCLT.EXE <=this file
> > Select Properties | Version (tab): Is v7.4.7600.226 displayed here?
> > I looked in left pane but didn't see WUAUCLT.exe. I then put cursur over
> > System32 and looked in right frame and saw 2 WUAUCLT.EXE
> > WUAUCLT1.EXE 169KB 526/05 5.8.0.2469
> > and
> > WUAUCLT.EXE 53KB 8/6/09 7.4.7600.226
> >
> > We're getting there! I'll answer any questions you have after you post
> > the
> > answers to #1 through #6 above.
> > I didn't see a #6.

>
> .
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      11-14-2009

[Much better & thanks very much!]

1. Uninstall AVG Free v8.5 via Add/Remove Programs and reboot.

2. Download/install AVG Free v9.0 (not an upgrade). This time, opt for a
CUSTOM install and do NOT install Linkscanner, Search-Shield, Active
Surf-Shield, Security toolbar (especially if you're running IE7 or IE8) or
any of the email scanning components.

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

3. Test.


AliceZ wrote:
> 1- As far as I can remember NO
> 2- As far as I can remember, I deleted NIS 2005 (before subscription just
> was about to expire) and then installed AVG.
> 3- As far as I can remember, I uninstalled NIS 2005 from the Add/Remove
> and
> then ran the Norton Removal Tool (before I added AVG).
>
> (I did the same thing on my desktop and not having same problem there.)
>
> Was this answer proper?
>
> P.S. Never had SDHelper & Tea Timer enabled.
>
> "PA Bear [MS MVP]" wrote:
>> To avoid even more confusion:
>>
>> => Please do NOT attempt to post your answers inline with a quote of my
>> post when you reply. Just answer by number.
>>
>> => Please quote my entire post when you reply.
>>
>> 1. Did you intentionally & purposely disable AVG, ZA, and both Spybot
>> SDHelper & Tea Timer before you installed IE8? [yes/no]
>>
>> 2. Did you replace NIS 2005 with AVG *before* the NIS subscription had
>> expired? [yes/no]
>>
>> 3. Did you download/run the Norton Removal Tool before you installed AVG?
>> [yes/no]
>>
>>
>> AliceZ wrote:
>>> 1. Were any of these applications [i.e., AVG; PC Tools (whatever that
>>> is);
>>> SpyBot Residents SDHelper and/or Tea Timer] running in the background
>>> when
>>> you installed IE8?
>>> I should have said ZA instead of PC Tools (Firewall on my other PC).
>>> AFAIK = none running in backgroun.
>>>
>>> 2. Has a(another) Norton or McAfee application ever been installed on
>>> this
>>> machine (e.g., a free-trial version that came preinstalled when you
>>> bought
>>> it)?
>>> I had NIS 2005 a year or so ago, but replaced with AVG 8.5.
>>>
>>> New questions:
>>>
>>> 3. Is AVG Linkscanner, Search-Shield, Active Surf-Shield, and/or
>>> Security
>>> toolbar installed?
>>> I'm pretty sure = NO
>>>
>>> 4. Is Automatic Updates enabled?
>>> NO
>>>
>>> 5a. Please enable 'Show Hidden Files and Folders' (if necessary) per
>>> this
>>> tutorial: http://www.bleepingcomputer.com/tuto...utorial62.html
>>> Did that.
>>>
>>> 5b. In Windows Explorer, navigate to and right-click on...
>>>
>>> C:\WINDOWS\SYSTEM32\WUAUCLT.EXE <=this file
>>> Select Properties | Version (tab): Is v7.4.7600.226 displayed here?
>>> I looked in left pane but didn't see WUAUCLT.exe. I then put cursur over
>>> System32 and looked in right frame and saw 2 WUAUCLT.EXE
>>> WUAUCLT1.EXE 169KB 526/05 5.8.0.2469
>>> and
>>> WUAUCLT.EXE 53KB 8/6/09 7.4.7600.226
>>>
>>> We're getting there! I'll answer any questions you have after you post
>>> the
>>> answers to #1 through #6 above.
>>> I didn't see a #6.

>>
>> .


 
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AliceZ
Guest
Posts: n/a

 
      11-14-2009
Thanik you. I will try that when we have a bit more time today. My husband
wanted me to ask if you would think that there is any possibiliy of using the
method we mentioned in original post re:

"Go to: Tools/Advanced: Uncheck box = Enable memory protection to help
mitigate on line attacks."

Could I un-check that box, try to load program, see what happens and then
re-check that box?


"PA Bear [MS MVP]" wrote:

> [Much better & thanks very much!]
>
> 1. Uninstall AVG Free v8.5 via Add/Remove Programs and reboot.
>
> 2. Download/install AVG Free v9.0 (not an upgrade). This time, opt for a
> CUSTOM install and do NOT install Linkscanner, Search-Shield, Active
> Surf-Shield, Security toolbar (especially if you're running IE7 or IE8) or
> any of the email scanning components.
>
> Why you don't need your anti-virus to scan your email
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> 3. Test.
>
>
> AliceZ wrote:
> > 1- As far as I can remember NO
> > 2- As far as I can remember, I deleted NIS 2005 (before subscription just
> > was about to expire) and then installed AVG.
> > 3- As far as I can remember, I uninstalled NIS 2005 from the Add/Remove
> > and
> > then ran the Norton Removal Tool (before I added AVG).
> >
> > (I did the same thing on my desktop and not having same problem there.)
> >
> > Was this answer proper?
> >
> > P.S. Never had SDHelper & Tea Timer enabled.
> >
> > "PA Bear [MS MVP]" wrote:
> >> To avoid even more confusion:
> >>
> >> => Please do NOT attempt to post your answers inline with a quote of my
> >> post when you reply. Just answer by number.
> >>
> >> => Please quote my entire post when you reply.
> >>
> >> 1. Did you intentionally & purposely disable AVG, ZA, and both Spybot
> >> SDHelper & Tea Timer before you installed IE8? [yes/no]
> >>
> >> 2. Did you replace NIS 2005 with AVG *before* the NIS subscription had
> >> expired? [yes/no]
> >>
> >> 3. Did you download/run the Norton Removal Tool before you installed AVG?
> >> [yes/no]
> >>
> >>
> >> AliceZ wrote:
> >>> 1. Were any of these applications [i.e., AVG; PC Tools (whatever that
> >>> is);
> >>> SpyBot Residents SDHelper and/or Tea Timer] running in the background
> >>> when
> >>> you installed IE8?
> >>> I should have said ZA instead of PC Tools (Firewall on my other PC).
> >>> AFAIK = none running in backgroun.
> >>>
> >>> 2. Has a(another) Norton or McAfee application ever been installed on
> >>> this
> >>> machine (e.g., a free-trial version that came preinstalled when you
> >>> bought
> >>> it)?
> >>> I had NIS 2005 a year or so ago, but replaced with AVG 8.5.
> >>>
> >>> New questions:
> >>>
> >>> 3. Is AVG Linkscanner, Search-Shield, Active Surf-Shield, and/or
> >>> Security
> >>> toolbar installed?
> >>> I'm pretty sure = NO
> >>>
> >>> 4. Is Automatic Updates enabled?
> >>> NO
> >>>
> >>> 5a. Please enable 'Show Hidden Files and Folders' (if necessary) per
> >>> this
> >>> tutorial: http://www.bleepingcomputer.com/tuto...utorial62.html
> >>> Did that.
> >>>
> >>> 5b. In Windows Explorer, navigate to and right-click on...
> >>>
> >>> C:\WINDOWS\SYSTEM32\WUAUCLT.EXE <=this file
> >>> Select Properties | Version (tab): Is v7.4.7600.226 displayed here?
> >>> I looked in left pane but didn't see WUAUCLT.exe. I then put cursur over
> >>> System32 and looked in right frame and saw 2 WUAUCLT.EXE
> >>> WUAUCLT1.EXE 169KB 526/05 5.8.0.2469
> >>> and
> >>> WUAUCLT.EXE 53KB 8/6/09 7.4.7600.226
> >>>
> >>> We're getting there! I'll answer any questions you have after you post
> >>> the
> >>> answers to #1 through #6 above.
> >>> I didn't see a #6.
> >>
> >> .

>
> .
>

 
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