YW.
FWIW, one hears that those using AVG v8.5 *must* upgrade to v9.0 by 01
December. I would STRONGLY recommend doing the "clean CUSTOM install"
method in my previous reply to accomplish this (assuming you're gonna stick
with AVG).
AliceZ wrote:
> Unchecking appears to have 'solved' the problem.
> Thanks for your kind help.
>
> "PA Bear [MS MVP]" wrote:
>
>> Whatever floats your boat, my dear.
>>
>> AliceZ wrote:
>>> Thanik you. I will try that when we have a bit more time today. My
>>> husband
>>> wanted me to ask if you would think that there is any possibiliy of
>>> using
>>> the method we mentioned in original post re:
>>>
>>> "Go to: Tools/Advanced: Uncheck box = Enable memory protection to help
>>> mitigate on line attacks."
>>>
>>> Could I un-check that box, try to load program, see what happens and
>>> then
>>> re-check that box?
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> [Much better & thanks very much!]
>>>>
>>>> 1. Uninstall AVG Free v8.5 via Add/Remove Programs and reboot.
>>>>
>>>> 2. Download/install AVG Free v9.0 (not an upgrade). This time, opt for
>>>> a
>>>> CUSTOM install and do NOT install Linkscanner, Search-Shield, Active
>>>> Surf-Shield, Security toolbar (especially if you're running IE7 or IE8)
>>>> or
>>>> any of the email scanning components.
>>>>
>>>> Why you don't need your anti-virus to scan your email
>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>
>>>> 3. Test.
>>>>
>>>>
>>>> AliceZ wrote:
>>>>> 1- As far as I can remember NO
>>>>> 2- As far as I can remember, I deleted NIS 2005 (before subscription
>>>>> just
>>>>> was about to expire) and then installed AVG.
>>>>> 3- As far as I can remember, I uninstalled NIS 2005 from the
>>>>> Add/Remove
>>>>> and
>>>>> then ran the Norton Removal Tool (before I added AVG).
>>>>>
>>>>> (I did the same thing on my desktop and not having same problem
>>>>> there.)
>>>>>
>>>>> Was this answer proper?
>>>>>
>>>>> P.S. Never had SDHelper & Tea Timer enabled.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> To avoid even more confusion:
>>>>>>
>>>>>> => Please do NOT attempt to post your answers inline with a quote of
>>>>>> my
>>>>>> post when you reply. Just answer by number.
>>>>>>
>>>>>> => Please quote my entire post when you reply.
>>>>>>
>>>>>> 1. Did you intentionally & purposely disable AVG, ZA, and both Spybot
>>>>>> SDHelper & Tea Timer before you installed IE8? [yes/no]
>>>>>>
>>>>>> 2. Did you replace NIS 2005 with AVG *before* the NIS subscription
>>>>>> had
>>>>>> expired? [yes/no]
>>>>>>
>>>>>> 3. Did you download/run the Norton Removal Tool before you installed
>>>>>> AVG?
>>>>>> [yes/no]
>>>>>>
>>>>>>
>>>>>> AliceZ wrote:
>>>>>>> 1. Were any of these applications [i.e., AVG; PC Tools (whatever
>>>>>>> that
>>>>>>> is);
>>>>>>> SpyBot Residents SDHelper and/or Tea Timer] running in the
>>>>>>> background
>>>>>>> when
>>>>>>> you installed IE8?
>>>>>>> I should have said ZA instead of PC Tools (Firewall on my other PC).
>>>>>>> AFAIK = none running in backgroun.
>>>>>>>
>>>>>>> 2. Has a(another) Norton or McAfee application ever been installed
>>>>>>> on
>>>>>>> this
>>>>>>> machine (e.g., a free-trial version that came preinstalled when you
>>>>>>> bought
>>>>>>> it)?
>>>>>>> I had NIS 2005 a year or so ago, but replaced with AVG 8.5.
>>>>>>>
>>>>>>> New questions:
>>>>>>>
>>>>>>> 3. Is AVG Linkscanner, Search-Shield, Active Surf-Shield, and/or
>>>>>>> Security
>>>>>>> toolbar installed?
>>>>>>> I'm pretty sure = NO
>>>>>>>
>>>>>>> 4. Is Automatic Updates enabled?
>>>>>>> NO
>>>>>>>
>>>>>>> 5a. Please enable 'Show Hidden Files and Folders' (if necessary) per
>>>>>>> this
>>>>>>> tutorial: http://www.bleepingcomputer.com/tuto...utorial62.html
>>>>>>> Did that.
>>>>>>>
>>>>>>> 5b. In Windows Explorer, navigate to and right-click on...
>>>>>>>
>>>>>>> C:\WINDOWS\SYSTEM32\WUAUCLT.EXE <=this file
>>>>>>> Select Properties | Version (tab): Is v7.4.7600.226 displayed here?
>>>>>>> I looked in left pane but didn't see WUAUCLT.exe. I then put cursur
>>>>>>> over
>>>>>>> System32 and looked in right frame and saw 2 WUAUCLT.EXE
>>>>>>> WUAUCLT1.EXE 169KB 526/05 5.8.0.2469
>>>>>>> and
>>>>>>> WUAUCLT.EXE 53KB 8/6/09 7.4.7600.226
>>>>>>>
>>>>>>> We're getting there! I'll answer any questions you have after you
>>>>>>> post
>>>>>>> the
>>>>>>> answers to #1 through #6 above.
>>>>>>> I didn't see a #6.
>>>>>>
>>>>>> .
>>>>
>>>> .
>>
>> .
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