Re: CTIW Fails When Looking for Router

I've migrated an SBS 2003 to SBS 2008 with the router at 10.25.25.1, so that
shouldn't be a block.

I don't know whether the router must respond to UPNP or not--you might turn
that on in the router, if available, just in case.


"tomsimon" <> wrote in message
news:...
>
> I have the same scenario outlined at
> http://blogs.technet.com/asksbs/arch...cessfully.aspx
>
> I am doing a migration from SBS 2003 to SBS 2008, and I am trying to
> get past an error in the Connect to the Internet wizard. The wizard
> does not detect my router (which, I understand from one article I read
> is because my network is at 10.x.x.x, not 192.168.x.x). Fine, so I
> manually enter the IP address and press Next. Eventually, the wizard
> dies with the following error, "Internet connection is incomplete -
> Windows SBS has encountered an unknown error. For more information,
> contact Microsoft Product Support."
>
> If I do not get past this error the steps that follow also fail as this
> is an important prerequisite to many steps including migrating Exchange
> Server mailboxes. I could easily install the proper gateway and the
> like, but many other automated tasks depend on having successfully run
> this wizard.
>
> The web page noted above talks about the anti-virus software blocking
> the completion, but removing my AV solution did not fix the problem.
> The CTIW.log is identical except for the IP address information. The
> router is definitely working and at the IP address I specified.
>
> Does anybody have something else I can look at? This dumb error is
> holding up the whole migration.
>
> Thanks.
>
>
> --
> tomsimon
> ------------------------------------------------------------------------
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Hello,

Thanks for your post and Bill's input.

Have you checked if IPv6 is disabled? If so, please start it. Then enable on the NIC and set the following registry key:
HKLM\system\ccs\services\Tcpip6\Parameters\disable dComponents=0

Then reboot the server to see if the issue persists. You may refer to below article for detailed steps:

Issues After Disabling IPv6 on Your NIC on SBS 2008
http://blogs.technet.com/sbs/archive...-sbs-2008.aspx


More information:

Connect to the Internet Wizard Fails on SBS 2008 while Enumerating Server Roles
http://support.microsoft.com/kb/961445/en-us

BTW, please temporarily disable all 3rd party firewalls and anti-virus programs(possible AVG software) for test purpose as well.

Hope this helps. Also, if you have any questions or concerns, please do not hesitate to let me know.



Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

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Hi Tom,

Thanks for your prompt response.

Sorry to know the provided suggestions didn't work this time. I am not sure if you run the Fix My Network Wizard (FNCW) to have a check.

Introduction to the Fix My Network Wizard (FNCW)
<http://blogs.technet.com/sbs/archive/2008/11/26/introduction-to-the-fix-my-network-wizard-fncw.aspx>

Anyway, glad to know you managed to bypass it and successfully continued your migration.

More information related:
Configure SBS 2008 CITW to work without Internet connectivity
http://www.sbstraining.net/post/2008...nectivity.aspx

Introducing the Connect to the Internet Wizard (CTIW)
http://blogs.technet.com/sbs/archive...zard-ctiw.aspx

The Official SBS Blog
http://blogs.technet.com/sbs/default.aspx

Again, thank you for posting in the SBS newsgroups. Please feel free to contact us again in the future.



Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

================================================== ================
Please post your SBS 2008 related questions to the SBS newsgroup on Connect website:
https://connect.microsoft.com/sbs08/...i/default.aspx

Please post your EBS related questions to the EBS newsgroup on Connect website:
https://connect.microsoft.com/ebs08/...i/default.aspx

If you want to use a newsreader other than a web forum to access these newsgroups,
please refer to the following blog to apply NNTP password and configure a newsreader:
http://msmvps.com/blogs/bradley/arch...ewsgroups.aspx
================================================== ================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ================
This posting is provided "AS IS" with no warranties, and confers no rights.
================================================== ================