Re: Direct Push Stumper

Hi,
Did you check to see if the devices have AKU2 installed on their Windows
Mobile 5.0 devices?

If they do not then you need to subscribe to sms messages and configure the
SMS function in Exchange for their account.

Also, did you change the configuration of the firewall to keep the
connection open? See
http://www.microsoft.com/technet/its...oy/msfp_5.mspx


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
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http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm


"temporary" <jkeller@> wrote in message
news:zdhgh.2440$ ...
> I'm having some trouble with our Direct Push enable mobile devices. The
> problem is the same with 4 different devices on 3 different carriers, so
> I'm
> assuming the problem is on our end. We're running Exchange Server 2003
> (SP2) on SBS 2003, SSL enabled.
>
> Problem:
> ActiveSync works fine with manual syncs, and timed syncs (eg. check every
> 5
> minutes). If the devices are set to "As Items Arrive", they get nothing.
>
> I believe the problem to be with the firewall because when the devices are
> tethered to a PC and connect through the local intranet, Direct Push works
> as prescribed.
>
> I have several ports forwarding through our firewall (in our router, no
> ISA)
> including 443. So I'm stumped. I'd love to get some thoughts on this
> issue. I've included some logging below from a device attemtping OTA
> Direct
> Push.
>
> From the verbose activesync logging on a typical device.
>
> 2006-12-14 08:03:46 EstConn WOI requested
> 2006-12-14 08:03:47 EstablishConn hr=0x0, handle=0x6813972, pri=0x200,
> status=0x10, flags=0x70200, wait=0
> 2006-12-14 08:03:47 ConnInfo Type=1, Subtype=7, Secure=0, Descr=MEdia Net
> 2006-12-14 08:03:47 CPingEngine Ping failed, hr = 0x8503002b
> 2006-12-14 08:03:47 CPingEngine Delaying for 478 secs
>
> When tethered the sync log looks like this:
>
> 2006-12-14 10:40:58 SyncBegin <sync
> xmlns="http://schemas.microsoft.com/as/2004/core" type="scheduled"/>
> 2006-12-14 10:40:58 SendStatus SyncBegin, hr=0x0
> 2006-12-14 10:40:58 EngineBegin server
> {3362F91C-73B2-AC36-B059-837A5395F056}
> 2006-12-14 10:40:59 EstConn WOI NOT requested
> 2006-12-14 10:40:59 EstablishConn hr=0x0, handle=0xc69a9986, pri=0x200,
> status=0x10, flags=0x10000, wait=0
> 2006-12-14 10:40:59 ConnInfo Type=7, Subtype=1, Secure=1, Descr=Pass
> through
> connection
> 2006-12-14 10:41:01 EngineEnd hr=0x0
> 2006-12-14 10:41:01 EngineBegin desktop
> {29D53E8A-8F7D-4006-91F7-17E2AB33AFF7}
> 2006-12-14 10:41:01 EngineEnd hr=0x0
> 2006-12-14 10:41:01 SyncEnd
> 2006-12-14 10:41:01 AutdMode old=65536, new=65536, hr=0x0
> 2006-12-14 10:41:01 Scheduled 2006-12-14 10:46:01, handle=0x30000029,
> hr=0x0
> 2006-12-14 10:41:01 SendStatus SyncEnd, hr=0x0
> 2006-12-14 10:41:02 AppWndProc WM_SYNC_PAUSE
> 2006-12-14 10:41:03 AppWndProc WM_SYNC_RESUME
>
> Thanks in advance.
>
> Help!
>
> I've also posted to the exchange.admin forum with no success.
>