Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Vista Printing / Faxing / Scanning > Re: Error 0x00000003 & 0x00000578 installing print driver

Reply
Thread Tools Display Modes

Re: Error 0x00000003 & 0x00000578 installing print driver

 
 
Alan Morris [MSFT]
Guest
Posts: n/a

 
      05-19-2009
This is just the x64 print driver? What is the driver name? I assume you
are installing the driver using the Print Management Console utility
included with the Print Server role.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Tyler McLaughlin" <> wrote in message
news:...
>
> Operating System = W2K8 Server Standard + SP1 and all updates (64-bit)
>
> I recieve the following two errors when attempting to install a
> Microsoft inbox print driver: (attached)
>
> Is there a solution?
>
> Thank you,
>
> - Tyler
>
>
> +-------------------------------------------------------------------+
> |Filename: error.png |
> |Download: http://forums.techarena.in/attachmen...chmentid=8195|
> +-------------------------------------------------------------------+
>
> --
> Tyler McLaughlin
> ------------------------------------------------------------------------
> Tyler McLaughlin's Profile: http://forums.techarena.in/members/99667.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1182936.htm
>
> http://forums.techarena.in
>



 
Reply With Quote
 
 
 
 
Alan Morris [MSFT]
Guest
Posts: n/a

 
      05-20-2009
error 3 is path not found

I've installed this driver before without issue since we have the devices at
Microsoft.

Does the driver file exist under
\system32\driverstore\filerepository\prnxx001....\ amd64?

Are you installing the driver from a path other than the local machine?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Tyler McLaughlin" <> wrote in message
news:...
>
> Hi Allen - thanks for the quick response. Yes, the inbox x64 driver
> included with the OS & your assumption is correct; I am using the print
> mgmt. console included with the role. The driver is the last of the
> last. Scroll to the bottom of the list "Xerox" and then the bottom of
> that list... "Xerox WorkCentre Pro C3545 PS".
>
>
> --
> Tyler McLaughlin
> ------------------------------------------------------------------------
> Tyler McLaughlin's Profile: http://forums.techarena.in/members/99667.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1182936.htm
>
> http://forums.techarena.in
>



 
Reply With Quote
 
Alan Morris [MSFT]
Guest
Posts: n/a

 
      05-20-2009
I don't have local access to most of the servers I help the MS IT department
with so the installs are in a TS session to the machine. UAC is enabled on
all the machines I deal with. I am prompted for elevation when launching
Print Management. Error 5 is access denied. You are only installing the
driver at this point, correct. Is there a driver from Xerox.com already
installed. I know they have one with the same name.


The install requires files from \filerepository\ntprint.inf......\amd64 as
well

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Tyler McLaughlin" <> wrote in message
news:...
>
> The driver does exist there and I'm installing via RDP @ the actual
> print server. Is it a permissions or UAC issue possibly?
>
>
> --
> Tyler McLaughlin
> ------------------------------------------------------------------------
> Tyler McLaughlin's Profile: http://forums.techarena.in/members/99667.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1182936.htm
>
> http://forums.techarena.in
>



 
Reply With Quote
 
Alan Morris [MSFT]
Guest
Posts: n/a

 
      05-21-2009
this is very odd.

Take a look at setupapi.log , setuperr.log in \windows

if the file is too big rename the current one and install the driver again


I assume you currently have shared printers on this server and it's in use.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Tyler McLaughlin" <> wrote in message
news:...
>
> Correct, only a driver install. No, I do not have any XEROX drivers
> installed on the system. I have attempted installing a multitude of
> drivers since posting earlier and am receiving the same issue across the
> board. I'm unable to install any drivers manually. The only way I've
> been able to get any installed has been to run an export from an
> existing print server and then import.
>
>
> --
> Tyler McLaughlin
> ------------------------------------------------------------------------
> Tyler McLaughlin's Profile: http://forums.techarena.in/members/99667.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1182936.htm
>
> http://forums.techarena.in
>



 
Reply With Quote
 
 
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Error message while installing Print Mast on Windows Vista darnette Windows Vista General Discussion 2 03-23-2010 03:34 PM
error when installing device driver due to renaming of service name and driver image Calin Iaru Windows Vista Drivers 5 05-20-2009 01:14 PM
Problem installing Lexmark x4650 - error 0x000006be, Print Spooler, Add Printer AndyW68 Windows Vista Printing / Faxing / Scanning 7 10-20-2008 03:55 PM
Re: Windows Vista Add printer driver Error (0x00000003) Nitin Windows Vista Drivers 0 01-26-2007 06:17 AM
Installing Print monitor, driver and port via VB.NET Kasper Hansen, Partner Herning A/S Windows Vista Drivers 0 08-30-2004 11:59 AM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59