Re: error 0x80070005

[X-post to WLMessenger newsgroup]

What critical update is being offered by Windows Update (e.g., KB955702)
when you encounter the error?

Do you encounter this error if you temporarily disable your anti-virus
application before attempting to install the update?

Is Windows Messenger and/or MSN Messenger and/or an earlier version of
Windows Live Messenger currently installed?

> But what happens when i reset registry keys

Following the instructions in
http://blogs.msdn.com/astebner/archi...04/739820.aspx will restore
Permissions to their default state.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


PuPPeT DoG wrote:
> Yeah, but the problem fails at the windows update stage. Live messenger
> can't even install because it says that a windows critical update is
> needed, and when i go to the windows update site, i get this error.
>
> But what happens when i reset registry keys, as per my initial question?
>
> "PA Bear [MS MVP]" wrote:
>> In any event, installing Windows Live Messenger is not related to Windows
>> Update. Try posting in microsoft.public.windows.live.messenger newsgroup
>> instead.
>>
>> PuPPeT DoG wrote:
>>> Yeah I think so, the other people in my office have the same laptop and
>>> setup, and they have been able to install the windows live messenger
>>> without any problems.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Are you allowed to install any Messenger application at work or on a
>>>> machine owned by your employer?
>>>>
>>>> PuPPeT DoG wrote:
>>>>> I'm having the same problem. Before I go ahead and do it, what does
>>>>> reseting
>>>>> the registry keys do? I'm trying to install messenger live on my work
>>>>> laptop
>>>>> and I just want to know that I'm not going to make some more serious
>>>>> problems by reseting the registry keys.
>>>>>
>>>>> It probably is the antivirus but i can't seem to turn it off. If I
>>>>> reset
>>>>> the
>>>>> keys, what effect will it have on my laptop?
>>>>>
>>>>> OS: Windows XP professional SP2
>>>>> Antivirus: McAfee ePolicy Orchestrator Agent
>>>>>
>>>>> "TaurArian [MS-MVP]" wrote:
>>>>>> 0x80070005 - "access denied" to the registry keys involved in Windows
>>>>>> Update
>>>>>> Do you have an anti virus or something similar that is preventing WU
>>>>>> for
>>>>>> accessing the necessary registry keys?
>>>>>>
>>>>>> You can reset registry and file ACLs to their Default state by
>>>>>> following
>>>>>> the directions here:
>>>>>> http://blogs.msdn.com/astebner/archi...04/739820.aspx
>>>>>>
>>>>>>
>>>>>> "solomona" <> wrote in message
>>>>>> news:9A9D5A06-8E4D-4A47-A5FE-...
>>>>>>> when trying to download updates..microsoft windows installer 3.1
>>>>>>> fials
>>>>>>> and
>>>>>>> above error appears........help needed please