Re: Error applying patch

You could use one of your free support incidents or ask them here.
public.windowsupdate



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Mauricio Freitas [MVP]" wrote:
|I am receiving an error when automatic updates tries to apply a patch. The
| same error happens when I try to manually install the update from the
| download center.
|
| The messages are:
|
| ---
| 2.547: 2006/05/10 11:56:51.859 (local)
| 2.547: \43f998869285ff556064\update\update.exe (version 6.2.29.0)
| 2.547: Hotfix started with following command line:
| 2.594: Microsoft Windows is Not Present
| 2.594: Condition Check for Line 1 of PreRequisite returned FALSE
| 2.594: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
| 2.594: KB...... Setup encountered an error: Setup cannot continue because
| one or more prerequisites required to install KB...... failed. For More
| details check the Log File
| 2.609: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
| ---
|
| Any ideas on how to apply this patch? Microsoft PSS wants to charge just
to
| look into this "Microsoft Windows is not present". It's not like I am
trying
| to apply this thing on a Linux server
|
| --
|
| Mauricio Freitas
| www.geekzone.co.nz, www.geekzone.co.nz/freitasm,
| www.geekzone.co.nz/geekzoneblog.asp
| Software for Pocket PC: www.geekzone.co.nz/store
| Microsoft MVP Mobile Devices
|
|
|

Update.exe can throw this error when it starts to download if the computer is
running under battery power

"Dave Patrick" wrote:

> You could use one of your free support incidents or ask them here.
> public.windowsupdate
>
>
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Mauricio Freitas [MVP]" wrote:
> |I am receiving an error when automatic updates tries to apply a patch. The
> | same error happens when I try to manually install the update from the
> | download center.
> |
> | The messages are:
> |
> | ---
> | 2.547: 2006/05/10 11:56:51.859 (local)
> | 2.547: \43f998869285ff556064\update\update.exe (version 6.2.29.0)
> | 2.547: Hotfix started with following command line:
> | 2.594: Microsoft Windows is Not Present
> | 2.594: Condition Check for Line 1 of PreRequisite returned FALSE
> | 2.594: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
> | 2.594: KB...... Setup encountered an error: Setup cannot continue because
> | one or more prerequisites required to install KB...... failed. For More
> | details check the Log File
> | 2.609: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
> | ---
> |
> | Any ideas on how to apply this patch? Microsoft PSS wants to charge just
> to
> | look into this "Microsoft Windows is not present". It's not like I am
> trying
> | to apply this thing on a Linux server
> |
> | --
> |
> | Mauricio Freitas
> | www.geekzone.co.nz, www.geekzone.co.nz/freitasm,
> | www.geekzone.co.nz/geekzoneblog.asp
> | Software for Pocket PC: www.geekzone.co.nz/store
> | Microsoft MVP Mobile Devices
> |
> |
> |
>
>
>

Yes, I've used it before. Just give them a call.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Mauricio Freitas [MVP]" wrote:
| Thanks for your reply... I could, but the thing is that free support on
MSDN
| is not available to MVPs, according to the information on the MSDN site.
|
| --
|
| Mauricio Freitas
| www.geekzone.co.nz, www.geekzone.co.nz/freitasm,
| www.geekzone.co.nz/geekzoneblog.asp
| Software for Pocket PC: www.geekzone.co.nz/store
| Microsoft MVP Mobile Devices

Login to MVP site and go to Technical Support page. There you can request
and you can submit 3 incidents tickets

--
Jabez Gan [MVP]
Microsoft MVP: Windows Server
http://www.blizhosting.com
MSBLOG: http://www.msblog.org
Contact me via email for consultancy: mingteikg [ a t] mvps . org


"Mauricio Freitas [MVP]" <> wrote in message
news:...
> Thanks for your reply... I could, but the thing is that free support on
> MSDN is not available to MVPs, according to the information on the MSDN
> site.
>
> --
>
> Mauricio Freitas
> www.geekzone.co.nz, www.geekzone.co.nz/freitasm,
> www.geekzone.co.nz/geekzoneblog.asp
> Software for Pocket PC: www.geekzone.co.nz/store
> Microsoft MVP Mobile Devices
>
>
> "Dave Patrick" <> wrote in message
> news:%...
>> You could use one of your free support incidents or ask them here.
>> public.windowsupdate
>>
>>
>>
>> --
>>
>> Regards,
>>
>> Dave Patrick ....Please no email replies - reply in newsgroup.
>> Microsoft Certified Professional
>> Microsoft MVP [Windows]
>> http://www.microsoft.com/protect
>>
>> "Mauricio Freitas [MVP]" wrote:
>> |I am receiving an error when automatic updates tries to apply a patch.
>> The
>> | same error happens when I try to manually install the update from the
>> | download center.
>> |
>> | The messages are:
>> |
>> | ---
>> | 2.547: 2006/05/10 11:56:51.859 (local)
>> | 2.547: \43f998869285ff556064\update\update.exe (version 6.2.29.0)
>> | 2.547: Hotfix started with following command line:
>> | 2.594: Microsoft Windows is Not Present
>> | 2.594: Condition Check for Line 1 of PreRequisite returned FALSE
>> | 2.594: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
>> | 2.594: KB...... Setup encountered an error: Setup cannot continue
>> because
>> | one or more prerequisites required to install KB...... failed. For More
>> | details check the Log File
>> | 2.609: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
>> | ---
>> |
>> | Any ideas on how to apply this patch? Microsoft PSS wants to charge
>> just
>> to
>> | look into this "Microsoft Windows is not present". It's not like I am
>> trying
>> | to apply this thing on a Linux server
>> |
>> | --
>> |
>> | Mauricio Freitas
>> | www.geekzone.co.nz, www.geekzone.co.nz/freitasm,
>> | www.geekzone.co.nz/geekzoneblog.asp
>> | Software for Pocket PC: www.geekzone.co.nz/store
>> | Microsoft MVP Mobile Devices
>> |
>> |
>> |
>>
>>
>
>

Call 800-759-5474 to use your four free support incidents. (assuming you
have an MSDN subscription)

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Mauricio Freitas [MVP]" wrote:
| Oh, those... I've done that, and still waiting for the additional
| information...
|
| --
|
| Mauricio Freitas
| www.geekzone.co.nz, www.geekzone.co.nz/freitasm,
| www.geekzone.co.nz/geekzoneblog.asp
| Software for Pocket PC: www.geekzone.co.nz/store
| Microsoft MVP Mobile Devices

hiya wondering if you could help me i was cleaning my laptop up and i
deleted a program file called hp hotfix or something like that now every time
i try switching it on it gos to a blue error screen