Arthur,
Please always state which Windows edition and Service Pack level ? and what
version of Internet Explorer? as it often does make a difference -
Also, could you supply some information on what your firewall is, what is
the installed antivirus/security suite, other R-TP programs, e.g. Spybot
Search & Destroy (reduced functionality called "TeaTimer") Avira (From
version 9) (Included in antivirus package), Ad-Aware, etc?
Please do so in your next reply.
http://support.microsoft.com/kb/555375
-=-
What error(s) do you get ?
What is the exact error messªge?
Further information required:
How to view the Update log in Windows
Click Start, and then click Run.
In the Open box, type %windir%\windowsupdate.log
and then click OK.
Scroll down towards the bottom for the latest entries to locate
the error code(s) associated with the latest failed attempt to
download/install.
Start at the bottom and work your way up to a section
that shows an ERROR, WARNING, or FATAL.
If appropriate copy and paste the error codes into this thread along with 30
or so
*preceding* lines into your reply, so someone may be able to assist you.
Also check Windows folder for file called KB******.log
(****** = number of update ie (KB955706) and post the contents of
the failed update.
This may provide further clues as to why the update failed.
How to read the Windowsupdate.log file:
<http://support.microsoft.com/?kbid=902093>
-=-
"arthur" wrote:
> any solution about the error so that it can be install successfully