Try a sys restore to a point prior to the onset of any problems
You will likely have to reinstall / repair Norton
"ChrisF" <u50729@uwe> wrote in message news:93b6f00ed3f25@uwe...
> Ok, I am using a Dell Inspiron 1720 Laptop and have had nothing but
> trouble
> the last few days after what I believe to have been some sort of virus on
> my
> computer. I am using Windows Vista and have since downloaded Norton 2009
> to
> correct the problem. It cleaned up a few of the problems, but I cannot
> access the internet via internet explorer at all. My computer shows a
> strong
> connection, I just cant surf the web with internet explorer. Upon windows
> starting up a box pops up and says Error loading dll32, I have been
> searching
> online for a solution but its hard to get a clear cut answer.
> Can someone please walk me throught the whole process step by step. Im
> sick
> of calling Dell and having them bang me out for 100 bucks when crap like
> this
> happens!
> thanks
>
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