Re: Error number: 0x8DDD0004

When accessing the Update site, you receive the 0x8ddd0004 error
http://update.microsoft.com/windowsu...=en&IsMu=False


or

1. Make sure you are logged in as an Administrator (if you are not the Administrator, then log in as
an Administrator and try Windows Update again).

2. Make sure your firewall is not blocking the Update site and check any pop up stopper programs.

3. Now check in IE tools\manage add-ons (Win XP SP2 only) making sure that WuWebControlClass is
enabled. (Select "Add-ons that have been used by Internet Explorer" in the "Show:" drop down list)

4. You may also wish to check c:\windows\Downloaded Program Files to see if anything is corrupted
there.

5. Make sure you accepted the Microsoft Trust Certificate

6. Check security settings, make sure they are not set too high

7. Delete cookies and temp files

8. Re-register these files, by clicking Start, Run and typing:-

REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll

You should receive a successful message after each one.
Try Windows Update Again.

If that hasn’t helped you may need to re-register some more files:-

net stop cryptsvc
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
net start cryptsvc

You should receive a successful message after each one.

If necessary:-

Re-install Windows Update files

http://download.windowsupdate.com/v6...gent20-x86.exe

Note If you have an x64-based computer, visit the following Microsoft Web site:
http://download.windowsupdate.com/v6...gent20-x64.exe

Click Save in the File Download-Security Warning dialog box, and then select the location where you
want to save the file.
Double-click the file that you saved

Note that if it says "Install is not needed since Windows Update Agent is already installed.", run
the exe with the command line switch /wuforce, like this:
WindowsUpdateAgent20-x86.exe /wuforce

Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/default...;EN-US;Q308029

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm

Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm

Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

"Windows Shutdown & Restart Center Troubleshooting in 15 Steps"
http://aumha.org/win4/a/shutdown.htm



--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"moonfang" <> wrote in message
news:E5E1CDA0-BCB3-4850-B507-...
>I get this message when I try to run Windows update. I do not have the
> information bar anymore. I don't know where to find it and there does not
> seem to be any information on this. Also, my computer will not shut down or
> turn off. Any help would be appreciated.
>
> Thanks.