Hi Mark,
Thanks for your update.
"C:\Windows\system32\LogFiles\W3SVC1" folder stores the IIS log for Default Web site, you can configure/enable/disable it through IIS console, Default Web site , Logging
properties. Yes, the Default Web site contains the ActiveSync virtual directory and records all ActiveSync information.
Based on your latest update, it seems the issue is caused by improper configuration of that particular user's iPhone device, since I don't have much resource on how to
configure iPhone device with Exchange ActiveSync, I still recommend you rerun CEICW to reset your mobile settings on the Exchange server. Also, you may try to disable
some additional mobile features if you don't use them.
To enable and disable Exchange ActiveSync features at the user level
1. On the Exchange server with the user's mailbox, log on with the Exchange administrator account, and then start Active Directory Users and Computers.
2. Expand the domain, and then open the location for the users that you want to manage.
3. Right-click the user or users whose Exchange ActiveSync settings you want to modify, and then select Exchange Tasks.
4. In the Exchange Task Wizard, on the Available Tasks page, select Configure Exchange Features, and then click Next.
5. On the Configure Exchange Features page, select User initiated synchronization, and then select one of the following:
" To permit users to use Exchange ActiveSync to synchronize their Exchange mailbox with their mobile devices, select Enable.
" To prevent users from using Exchange ActiveSync, select Disable.
" To prevent the users' settings from being modified when you have selected more than one user, select Do not modify.
6. Click Next to apply your changes.
7. Click Finish.
How to Enable and Disable Exchange ActiveSync Features at the User Level
http://technet.microsoft.com/en-us/l...EXCHG.65).aspx
How to Enable and Disable Exchange ActiveSync Features at the Organizational Level
http://technet.microsoft.com/en-us/l...EXCHG.65).aspx
Last but not least, please consult Apple for more information of iPhone with Exchange ActiveSync
iPhone and Microsoft Exchange Server
http://marksmith.netrends.com/Public...xchange_fs.pdf
Hope this helps.
Sincerely,
Robbin Meng
Microsoft Online Newsgroup Support