RE: Exchange server remote sync

Hello Barkndog,

I'm in the exact same boat you are (were). Please post the solution if you
found one.

Thanks

"" wrote:

> I am having a hard time getting my Cingular 8125 to sync mail over
> GPRS. I'll explain what I have done so far:
> The 8125 was originally set up to sync with my workstation, but I
> didn't choose email items as one of the sync options. I later added
> the exchange server, and selected email in its sync options. When I
> connect via a USB cable, everything works fine - although I have to
> make sure the mail server name is mailsvr.internaldomainname.
>
> When I change the mail server name to mailsvr.mycompanydomainname.com
> and try to connect over GPRS I get the following error:
> ActiveSync encountered network problems or an internal server error
> while synchronizing
> Support code 0x85010016
>
> Not a lot produced by google for that support code, and what is doesn't
> really help.
>
> At the exchange server, I have enabled both Outlook Mobile Access and
> unsupported devices in the Mobile Services properties. My userid has
> the correct permissions. In Mobile Services, I've tried adding a
> carrier, not sure what the SMTP domain should be though - I've tried
> several different ones that I've seen in my internet searches.
>
> Does IIS have to be restarted after these changes?
>
> The servername is correct, its the same servername that we use to
> access exchange over the internet
> (https://mailsvr.mycompanydomainname.com/exchange). The cert is valid.
>
> I'm at a loss. If anyone has any suggestions, or if this needs to be
> in another newsgroup, I will appreciate any advice. Thanks.
>
>

That makes three of us. Same phone worked twice now nothing. Tweaked the
Exchange 2003 server all I am comfortable with. Another user has a Treo700W
and not a lick of problems. Could the lack of the Messaging & Security
Feature Pack for the 8215 be an issue. Thats the only difference between the
two that I can come up with.



"Word problems" <> wrote in message
news:E931EF7D-B733-4C14-8E86-...
> Hello Barkndog,
>
> I'm in the exact same boat you are (were). Please post the solution if you
> found one.
>
> Thanks
>
> "" wrote:
>
>> I am having a hard time getting my Cingular 8125 to sync mail over
>> GPRS. I'll explain what I have done so far:
>> The 8125 was originally set up to sync with my workstation, but I
>> didn't choose email items as one of the sync options. I later added
>> the exchange server, and selected email in its sync options. When I
>> connect via a USB cable, everything works fine - although I have to
>> make sure the mail server name is mailsvr.internaldomainname.
>>
>> When I change the mail server name to mailsvr.mycompanydomainname.com
>> and try to connect over GPRS I get the following error:
>> ActiveSync encountered network problems or an internal server error
>> while synchronizing
>> Support code 0x85010016
>>
>> Not a lot produced by google for that support code, and what is doesn't
>> really help.
>>
>> At the exchange server, I have enabled both Outlook Mobile Access and
>> unsupported devices in the Mobile Services properties. My userid has
>> the correct permissions. In Mobile Services, I've tried adding a
>> carrier, not sure what the SMTP domain should be though - I've tried
>> several different ones that I've seen in my internet searches.
>>
>> Does IIS have to be restarted after these changes?
>>
>> The servername is correct, its the same servername that we use to
>> access exchange over the internet
>> (https://mailsvr.mycompanydomainname.com/exchange). The cert is valid.
>>
>> I'm at a loss. If anyone has any suggestions, or if this needs to be
>> in another newsgroup, I will appreciate any advice. Thanks.
>>
>>