In Control Panel choose Problem Reports and Solutions (type problem in
Start's searchbox), go to Problem History, right click your error and choose
Check For Solution. You can also examine the details.
In Administrative Tools choose Reliability and Performance Monitor and
choose MonitoringTools then Reliability Monitor (type Reliability in search
on Start) . This list is a chart of software installs, uninstalls, Windows
updates, and crashes by date. See if your crashes started happening after
you installed or uninstalled something.
It may help to rule out hardware faults
Type memory in Start's search box and choose Memory Diagnostic
In a command prompt (type command in Start's search box then right click and
choose Run As Administrator) type
chkdsk c: /r
If you have more than one drive replace C: with the other drive letters.
Check for corrupted files by typing in a command prompt
sfc /scannow
You may wish to do clean boot
troubleshooting
http://support.microsoft.com/kb/331796
--
..
--
"Mike" <> wrote in message
news:6e607a3a-2cea-4fe4-9b18-...
> Hi,
>
> I had black screen problem few days ago. I used System Restore +
> Reboot to fix the problem and finally got everything back again
> working even faster than before.
>
> But, 3 days later, now I am getting the so called Blue Screen problem
> and nothing seems working. I tried the System Restore many times but
> still getting Blue Screen!
>
> Any expert tells me what should I do please?
>
> Thanks,
> Mike
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