I'm having the same problem but with Windows 2000, Professional Edition. I
agree, the troubleshooter is worthless. I've done updates before this "new"
Microsoft Updater both with/without Firewall and/or anitvirus active.
Anybody know what the "problem" may be?
"Linda" wrote:
> I cannot install the updates. I keep getting the following:
> A problem on your computer is preventing updates from being downloaded or
> installed.
> I turned off my AV & Firewall and restarted the computer and got the same
> message. I just did an complete AV scan and have nothing on my computer.
> The troubleshooter it sends you to is worthless. If I knew what the
> problem was or what was causing it, it might help. I don't understand
> anything there. I need to be able to install updates in this faulty Windows
> XP family that constantly needs updates to run properly.
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