Re: Failed Windows Update Installations

"martyp" <> schrieb:

> Thanks for your suggestion, Freudi. Sorry to say the results are the
> same, which is to say installs continue to fail with 80004002 (Some
> Updates Were Not Installed).

See MowGreen's reply.

Bye,
Freudi

Try this, too, Marty:
http://support.microsoft.com/kb/939159

Download the 32 bit version, save it.
Completely and TOTALLY disable the installed AV.
Install Windows6.0-KB939159-x86.msu and then restart.
REENABLE the AV.

Which AV/security suite is installed ?

MowGreen [MVP 2003-007]
===============
*-343-* FDNY
Never Forgotten
===============


martyp wrote:

> Ottmar Freudenberger;3132815 Wrote:
>
>>"martyp" <> schrieb:
>>
>>
>>>Thanks for your suggestion, Freudi. Sorry to say the results are
>>
>>the
>>
>>>same, which is to say installs continue to fail with 80004002 (Some
>>>Updates Were Not Installed).
>>
>>See MowGreen's reply.
>>
>>Bye,
>>Freudi
>
>
> Downloaded and executed. No change. Attempt to install download(s)
> fails with Error 8004002.
>
> Marty
>
>
>
> Marty
>
>

"martyp" <> schrieb:

[Try this, too, Marty:
http://support.microsoft.com/kb/939159]

> Sort of a "catch 22," MowGreen. I would if I could! Since it's an .msu
> file it can't be installed by Windows Update.

Pardon? For 32bit (x86):
http://www.microsoft.com/downloads/d...displaylang=en
For 64 bit (x64):
http://www.microsoft.com/downloads/d...displaylang=en

> I'm using Kaspersky Internet Security.

<whistle>

Bye,
Freudi

It's an update to BITS, marty. See if installing it resolves the issue
of installing updates. It won't hurt to try as it just updates Qmgr.dll
> The Vista RTM version of certain BITS DLLs/EXEs have a bug that can sometimes leave the
> update files/database in a bad state. KB 939159 updates the BITS files to prevent
> corruption. KB 940520 has a BITS repair tool that helps you clean up your BITS database if
> it seems to be corrupted.
http://blog.tiensivu.com/aaron/archi...TS-update.html

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



martyp wrote:

> Ottmar Freudenberger;3135831 Wrote:
>
>>"martyp" <> schrieb:
>>
>>[Try this, too, Marty:
>>http://support.microsoft.com/kb/939159]
>>
>>
>>>Sort of a "catch 22," MowGreen. I would if I could! Since it's an
>>
>>.msu
>>
>>>file it can't be installed by Windows Update.
>>
>>Pardon? For 32bit (x86):
>>http://www.microsoft.com/downloads/d...displaylang=en
>>For 64 bit (x64):
>>http://www.microsoft.com/downloads/d...displaylang=en
>>
>>
>>>I'm using Kaspersky Internet Security.
>>
>><whistle>
>>
>>Bye,
>>Freudi
>
>
>
> Freudi.
>
> I don't understand the "pardon." The download is an .msu file, exactly
> what my Windows Update will download, but won't install (and the root of
> my problem).
>
> Regarding <whistle>, does it represent something positive or negative?
>
>
> Marty
>
>

"martyp" <> schrieb:
> Ottmar Freudenberger;3135831 Wrote:
>> "martyp" <> schrieb:
>>
>> [Try this, too, Marty:
>> http://support.microsoft.com/kb/939159]
>>
>> > Sort of a "catch 22," MowGreen. I would if I could! Since it's an
>> .msu
>> > file it can't be installed by Windows Update.
>>
>> Pardon? For 32bit (x86):
>> http://www.microsoft.com/downloads/d...displaylang=en
>> For 64 bit (x64):
>> http://www.microsoft.com/downloads/d...displaylang=en

> I don't understand the "pardon." The download is an .msu file, exactly
> what my Windows Update will download, but won't install (and the root of
> my problem).

You've tried the manual download and execution of the downloaded file from
the above link for your Vista version already?

>> > I'm using Kaspersky Internet Security.
>>
>> <whistle>

> Regarding <whistle>, does it represent something positive or negative?

It represents the potential cause of the issue you're seeing.

Bye,
Freudi

> Event 4385, Servicing
> Windows Servicing failed to complete the process of changing update
> 938194-20_RTM_neutral_LDR from package KB938194_3(Update) into
> Staging(Staging) state

See if this is the issue for KB938194, Marty:
http://www.bleepingcomputer.com/blog...showentry=1162

Component Based Servicing writes to the cbs.log located in
%windir%\logs\CBS

Be aware that it can be a *very* large log.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


martyp wrote:

> Correction: Freudi.
>
>

Nope, never saw your post stating that all was well now.
What was done to resolve the issue ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

martyp wrote:

> 'MowGreen [MVP Wrote:
>
>>;3142635']> Event 4385, Servicing
>>
>>>Windows Servicing failed to complete the process of changing update
>>>938194-20_RTM_neutral_LDR from package KB938194_3(Update) into
>>>Staging(Staging) state
>>
>>See if this is the issue for KB938194, Marty:
>>http://www.bleepingcomputer.com/blog...showentry=1162
>>
>>Component Based Servicing writes to the cbs.log located in
>>%windir%\logs\CBS
>>
>>Be aware that it can be a *very* large log.
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>>*-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>martyp wrote:
>>
>>
>>>Correction: Freudi.
>>>
>>>
>
>
> MowGreen:
>
> As I wrote in my previous post, all is well now. Downloads and
> installations are up-to-date, including KB938194 that you referred to.
>
> Thanks again.
>
> Marty
>
>

"MowGreen [MVP]" <> schrieb:

> Nope, never saw your post stating that all was well now.

Me neither, but you may have had some mails today... ;-)

> What was done to resolve the issue ?

http://forums.techarena.in/showpost....2&postcount=20

| Well, my friends, Windows Update is fixed.
|
| At a high level, it is critical that the wu*.* files in
| \%windir%\System32 are original Vista files. For some reason,
| during the normal course of events, several of the files became
| corrupted. But we can't stop there.
|
| There are also wu*.dll.mui files in \%windir%\System32\en-US [for
| those with English-US installations] that must be original Vista
| files. For some reason, too, a few of these became corrupted.
|
| Both of these restoration steps are critical because if you only
| restore original wu*.* files to \%windir%\System32, the user interface
| can present itself without text - just some background graphics.
| Correcting the wu*.dll.mui files enables full text and graphics.
|
| Thank you MowGreen and Ferdi for your attempts to help, and I hope
| that others experiencing Windows Update problems with the same
| symptoms will benefit from what I've learned.

Bye,
Freu"Another posting dated on Sepember 5th which didn't came through"di