Re: failing system restore

I'm checking on this for you. Thanks for the screenshot--it's good for the
developers to see this and feel your pain. I'll let you know as soon as I
hear something.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Nancy" <> wrote in message
news:...
> Hi,
>
> I've been having some problems lately with my HP computer with Vista. So
> I
> decided to do a system restore. It wouldn't go through so I followed
> directions 2 more times using different dates to restore to. None work.
> I
> get the same window and the links aren't helping me at all since a
> specific
> reason for the failure is not known. Please see what happens in
> attachment.
> Now what? I wonder if trying to download Quicktime has caused a problem.
> I
> don't see a way to get rid of the Quicktime though. Only the icon shows
> but
> it is linked to nothing. I don't even see it listed in the programs at
> all.
>
> Thanks,
> Nancy
>

Thank you. I appreciate that! I'll be watching.
Nancy
"Jill Zoeller [MSFT]" <> wrote in message
news:...
> I'm checking on this for you. Thanks for the screenshot--it's good for the
> developers to see this and feel your pain. I'll let you know as soon as I
> hear something.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Nancy" <> wrote in message
> news:...
>> Hi,
>>
>> I've been having some problems lately with my HP computer with Vista. So
>> I
>> decided to do a system restore. It wouldn't go through so I followed
>> directions 2 more times using different dates to restore to. None work.
>> I
>> get the same window and the links aren't helping me at all since a
>> specific
>> reason for the failure is not known. Please see what happens in
>> attachment.
>> Now what? I wonder if trying to download Quicktime has caused a problem.
>> I
>> don't see a way to get rid of the Quicktime though. Only the icon shows
>> but
>> it is linked to nothing. I don't even see it listed in the programs at
>> all.
>>
>> Thanks,
>> Nancy
>>
>

Nancy, have you tried doing an "offline" System Restore by booting to the
Vista DVD and using the recovery options? This is a way to work around any
interference being caused by third-party apps like antivirus, etc. Another
developer suggests running Chkdsk on the volume you are trying to restore to
clear up any volume errors.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Nancy" <> wrote in message
news:...
> Thank you. I appreciate that! I'll be watching.
> Nancy
> "Jill Zoeller [MSFT]" <> wrote in message
> news:...
>> I'm checking on this for you. Thanks for the screenshot--it's good for
>> the developers to see this and feel your pain. I'll let you know as soon
>> as I hear something.
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "Nancy" <> wrote in message
>> news:...
>>> Hi,
>>>
>>> I've been having some problems lately with my HP computer with Vista.
>>> So I
>>> decided to do a system restore. It wouldn't go through so I followed
>>> directions 2 more times using different dates to restore to. None work.
>>> I
>>> get the same window and the links aren't helping me at all since a
>>> specific
>>> reason for the failure is not known. Please see what happens in
>>> attachment.
>>> Now what? I wonder if trying to download Quicktime has caused a
>>> problem. I
>>> don't see a way to get rid of the Quicktime though. Only the icon shows
>>> but
>>> it is linked to nothing. I don't even see it listed in the programs at
>>> all.
>>>
>>> Thanks,
>>> Nancy
>>>
>>
>

Well, you lost me on both counts. First of all, I have not tried system
restore by booting to the Vista DVD. How do I go about that?

Second I pasted the Chkdsk into search and it just flashes when I try to
click on it. No help comes up at all.

Thanks,
Nancy
"Jill Zoeller [MSFT]" <> wrote in message
news:...
> Nancy, have you tried doing an "offline" System Restore by booting to the
> Vista DVD and using the recovery options? This is a way to work around any
> interference being caused by third-party apps like antivirus, etc. Another
> developer suggests running Chkdsk on the volume you are trying to restore
> to clear up any volume errors.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Nancy" <> wrote in message
> news:...
>> Thank you. I appreciate that! I'll be watching.
>> Nancy
>> "Jill Zoeller [MSFT]" <> wrote in message
>> news:...
>>> I'm checking on this for you. Thanks for the screenshot--it's good for
>>> the developers to see this and feel your pain. I'll let you know as soon
>>> as I hear something.
>>>
>>> --
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>> Want to learn more about Windows file and storage technologies? Visit
>>> our team blog at http://blogs.technet.com/filecab/default.aspx.
>>>
>>>
>>> "Nancy" <> wrote in message
>>> news:...
>>>> Hi,
>>>>
>>>> I've been having some problems lately with my HP computer with Vista.
>>>> So I
>>>> decided to do a system restore. It wouldn't go through so I followed
>>>> directions 2 more times using different dates to restore to. None
>>>> work. I
>>>> get the same window and the links aren't helping me at all since a
>>>> specific
>>>> reason for the failure is not known. Please see what happens in
>>>> attachment.
>>>> Now what? I wonder if trying to download Quicktime has caused a
>>>> problem. I
>>>> don't see a way to get rid of the Quicktime though. Only the icon
>>>> shows but
>>>> it is linked to nothing. I don't even see it listed in the programs at
>>>> all.
>>>>
>>>> Thanks,
>>>> Nancy
>>>>
>>>
>>
>

Hi Nancy,

The following link has instruction on running System Restore from the Vista DVD.

Running System Restore from System Recovery Options:
http://bertk.mvps.org/html/recovery.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

Nancy wrote:
> Well, you lost me on both counts. First of all, I have not tried system
> restore by booting to the Vista DVD. How do I go about that?
>
> Second I pasted the Chkdsk into search and it just flashes when I try to
> click on it. No help comes up at all.
>
> Thanks,
> Nancy
> "Jill Zoeller [MSFT]" <> wrote in message
> news:...
>> Nancy, have you tried doing an "offline" System Restore by booting to
>> the Vista DVD and using the recovery options? This is a way to work
>> around any interference being caused by third-party apps like
>> antivirus, etc. Another developer suggests running Chkdsk on the
>> volume you are trying to restore to clear up any volume errors.
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit
>> our team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "Nancy" <> wrote in message
>> news:...
>>> Thank you. I appreciate that! I'll be watching.
>>> Nancy
>>> "Jill Zoeller [MSFT]" <> wrote in message
>>> news:...
>>>> I'm checking on this for you. Thanks for the screenshot--it's good
>>>> for the developers to see this and feel your pain. I'll let you know
>>>> as soon as I hear something.
>>>>
>>>> --
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>>
>>>> Want to learn more about Windows file and storage technologies?
>>>> Visit our team blog at http://blogs.technet.com/filecab/default.aspx.
>>>>
>>>>
>>>> "Nancy" <> wrote in message
>>>> news:...
>>>>> Hi,
>>>>>
>>>>> I've been having some problems lately with my HP computer with
>>>>> Vista. So I
>>>>> decided to do a system restore. It wouldn't go through so I followed
>>>>> directions 2 more times using different dates to restore to. None
>>>>> work. I
>>>>> get the same window and the links aren't helping me at all since a
>>>>> specific
>>>>> reason for the failure is not known. Please see what happens in
>>>>> attachment.
>>>>> Now what? I wonder if trying to download Quicktime has caused a
>>>>> problem. I
>>>>> don't see a way to get rid of the Quicktime though. Only the icon
>>>>> shows but
>>>>> it is linked to nothing. I don't even see it listed in the
>>>>> programs at all.
>>>>>
>>>>> Thanks,
>>>>> Nancy
>>>>>
>>>>
>>>
>>
>

Thanks, Bert. I am printing these instructions now so I can refer to them
as I go along.
Nancy
"Bert Kinney" <> wrote in message
news:OgeYn9%...
> Hi Nancy,
>
> The following link has instruction on running System Restore from the
> Vista DVD.
>
> Running System Restore from System Recovery Options:
> http://bertk.mvps.org/html/recovery.html
>
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
> Member: http://dts-l.org
>
> Nancy wrote:
>> Well, you lost me on both counts. First of all, I have not tried system
>> restore by booting to the Vista DVD. How do I go about that?
>>
>> Second I pasted the Chkdsk into search and it just flashes when I try to
>> click on it. No help comes up at all.
>>
>> Thanks,
>> Nancy
>> "Jill Zoeller [MSFT]" <> wrote in message
>> news:...
>>> Nancy, have you tried doing an "offline" System Restore by booting to
>>> the Vista DVD and using the recovery options? This is a way to work
>>> around any interference being caused by third-party apps like antivirus,
>>> etc. Another developer suggests running Chkdsk on the volume you are
>>> trying to restore to clear up any volume errors.
>>>
>>> --
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>> Want to learn more about Windows file and storage technologies? Visit
>>> our team blog at http://blogs.technet.com/filecab/default.aspx.
>>>
>>>
>>> "Nancy" <> wrote in message
>>> news:...
>>>> Thank you. I appreciate that! I'll be watching.
>>>> Nancy
>>>> "Jill Zoeller [MSFT]" <> wrote in message
>>>> news:...
>>>>> I'm checking on this for you. Thanks for the screenshot--it's good for
>>>>> the developers to see this and feel your pain. I'll let you know as
>>>>> soon as I hear something.
>>>>>
>>>>> --
>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>> rights.
>>>>>
>>>>> Want to learn more about Windows file and storage technologies? Visit
>>>>> our team blog at http://blogs.technet.com/filecab/default.aspx.
>>>>>
>>>>>
>>>>> "Nancy" <> wrote in message
>>>>> news:...
>>>>>> Hi,
>>>>>>
>>>>>> I've been having some problems lately with my HP computer with Vista.
>>>>>> So I
>>>>>> decided to do a system restore. It wouldn't go through so I followed
>>>>>> directions 2 more times using different dates to restore to. None
>>>>>> work. I
>>>>>> get the same window and the links aren't helping me at all since a
>>>>>> specific
>>>>>> reason for the failure is not known. Please see what happens in
>>>>>> attachment.
>>>>>> Now what? I wonder if trying to download Quicktime has caused a
>>>>>> problem. I
>>>>>> don't see a way to get rid of the Quicktime though. Only the icon
>>>>>> shows but
>>>>>> it is linked to nothing. I don't even see it listed in the programs
>>>>>> at all.
>>>>>>
>>>>>> Thanks,
>>>>>> Nancy
>>>>>>
>>>>>
>>>>
>>>
>>