Re: failure to update

06-28-2009

MelissaS wrote:
> I received error code 0x643 from trying to update Microsoft .NET
> Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family
> Update for .NET versions 2.0 through 3.5 (KB951847) x86
>
> Also error code 0x4397 from trying to update Security Update for
> PowerPoint Viewer 2003 (KB969615)
>
> Can anyone help? These have failed to update dozens of times.

Operating System?
Service Pack level?
Do you have your Office 2003 installation media ready (or even have Office
2003 installed?)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

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