Re: is this file necessary

Debbie Graham wrote:
> If so how do I get it back, because I did a search and it's not on this
> laptop.

(Note for Google Groups archiving - the OP included a graphic showing a
problem with the SymNetDrv Filter)

The SymNetDrv is a service belonging to Symantec security programs. The
error message indicates that you probably have a Symantec (Norton)
firewall running and the Windows Firewall, which is causing your
problems in connecting to the Internet.

Since you gave no information about your computer, the errors you're
experiencing, or programs installed, I can't give you further specific
advice except to only have one firewall running.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

I had Norton on this from when I bought the laptop, I removed it since I
don't like Norton anymore. Right now, which this confuses me, I'm not using
a firewall until I can get onto the internet. So I can't figure out why a
firewall would be stopping it when I have none running. Any suggestions?


Debbie
"Malke" <> wrote in message
news:...
> Debbie Graham wrote:
>> If so how do I get it back, because I did a search and it's not on this
>> laptop.
>
> (Note for Google Groups archiving - the OP included a graphic showing a
> problem with the SymNetDrv Filter)
>
> The SymNetDrv is a service belonging to Symantec security programs. The
> error message indicates that you probably have a Symantec (Norton)
> firewall running and the Windows Firewall, which is causing your problems
> in connecting to the Internet.
>
> Since you gave no information about your computer, the errors you're
> experiencing, or programs installed, I can't give you further specific
> advice except to only have one firewall running.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User

Debbie Graham wrote:
> I had Norton on this from when I bought the laptop, I removed it since I
> don't like Norton anymore. Right now, which this confuses me, I'm not using
> a firewall until I can get onto the internet. So I can't figure out why a
> firewall would be stopping it when I have none running. Any suggestions?
>
>
> Debbie
> "Malke" <> wrote in message
> news:...
>> Debbie Graham wrote:
>>> If so how do I get it back, because I did a search and it's not on this
>>> laptop.
>> (Note for Google Groups archiving - the OP included a graphic showing a
>> problem with the SymNetDrv Filter)
>>
>> The SymNetDrv is a service belonging to Symantec security programs. The
>> error message indicates that you probably have a Symantec (Norton)
>> firewall running and the Windows Firewall, which is causing your problems
>> in connecting to the Internet.
>>
>> Since you gave no information about your computer, the errors you're
>> experiencing, or programs installed, I can't give you further specific
>> advice except to only have one firewall running.
>>
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
>
>

Debbie, you may "Think" you have removed Norton but in fact there may be
parts of it left over and running, it is often the case that security
software is intentionally made to be difficult to remove (Or something
like a virus could remove it) and you may do better to look at the
Norton website for specific instructions. What can happen is that you
remove the control panel but the firewall is still there, except now you
cannot control it. You may have to reinstall whatever you had, then stop
it from running at startup, then reboot and make sure it is not running,
then uninstall it again, or Norton may provide a removal tool.

Finish removing Norton:
http://service1.symantec.com/SUPPORT...05033108162039

"Debbie Graham" <> wrote in message
news:...
>I had Norton on this from when I bought the laptop, I removed it since I
>don't like Norton anymore. Right now, which this confuses me, I'm not
>using a firewall until I can get onto the internet. So I can't figure out
>why a firewall would be stopping it when I have none running. Any
>suggestions?
>
>
> Debbie
> "Malke" <> wrote in message
> news:...
>> Debbie Graham wrote:
>>> If so how do I get it back, because I did a search and it's not on this
>>> laptop.
>>
>> (Note for Google Groups archiving - the OP included a graphic showing a
>> problem with the SymNetDrv Filter)
>>
>> The SymNetDrv is a service belonging to Symantec security programs. The
>> error message indicates that you probably have a Symantec (Norton)
>> firewall running and the Windows Firewall, which is causing your problems
>> in connecting to the Internet.
>>
>> Since you gave no information about your computer, the errors you're
>> experiencing, or programs installed, I can't give you further specific
>> advice except to only have one firewall running.

that's what the problem was, I can now get the internet on my laptop, thanks
guys!!!

Debbie

"Frank Saunders MS-MVP IE,OE/WM" <> wrote in message
news1FDD768-0A76-45A8-B109-...
> Finish removing Norton:
> http://service1.symantec.com/SUPPORT...05033108162039
>
> "Debbie Graham" <> wrote in message
> news:...
>>I had Norton on this from when I bought the laptop, I removed it since I
>>don't like Norton anymore. Right now, which this confuses me, I'm not
>>using a firewall until I can get onto the internet. So I can't figure out
>>why a firewall would be stopping it when I have none running. Any
>>suggestions?
>>
>>
>> Debbie
>> "Malke" <> wrote in message
>> news:...
>>> Debbie Graham wrote:
>>>> If so how do I get it back, because I did a search and it's not on this
>>>> laptop.
>>>
>>> (Note for Google Groups archiving - the OP included a graphic showing a
>>> problem with the SymNetDrv Filter)
>>>
>>> The SymNetDrv is a service belonging to Symantec security programs. The
>>> error message indicates that you probably have a Symantec (Norton)
>>> firewall running and the Windows Firewall, which is causing your
>>> problems in connecting to the Internet.
>>>
>>> Since you gave no information about your computer, the errors you're
>>> experiencing, or programs installed, I can't give you further specific
>>> advice except to only have one firewall running.
>

Debbie Graham wrote:
> that's what the problem was, I can now get the internet on my laptop, thanks
> guys!!!

Glad that sorted it for you. Thanks for taking the time to let us know.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Debbie it is really helpful to lots of others when someone posts back to
let people know when things work, so I agree 100% with Malke and thanks
for taking the time.


Debbie Graham wrote:
> that's what the problem was, I can now get the internet on my laptop, thanks
> guys!!!
>
> Debbie
>
> "Frank Saunders MS-MVP IE,OE/WM" <> wrote in message
> news1FDD768-0A76-45A8-B109-...
>> Finish removing Norton:
>> http://service1.symantec.com/SUPPORT...05033108162039
>>
>> "Debbie Graham" <> wrote in message
>> news:...
>>> I had Norton on this from when I bought the laptop, I removed it since I
>>> don't like Norton anymore. Right now, which this confuses me, I'm not
>>> using a firewall until I can get onto the internet. So I can't figure out
>>> why a firewall would be stopping it when I have none running. Any
>>> suggestions?
>>>
>>>
>>> Debbie
>>> "Malke" <> wrote in message
>>> news:...
>>>> Debbie Graham wrote:
>>>>> If so how do I get it back, because I did a search and it's not on this
>>>>> laptop.
>>>> (Note for Google Groups archiving - the OP included a graphic showing a
>>>> problem with the SymNetDrv Filter)
>>>>
>>>> The SymNetDrv is a service belonging to Symantec security programs. The
>>>> error message indicates that you probably have a Symantec (Norton)
>>>> firewall running and the Windows Firewall, which is causing your
>>>> problems in connecting to the Internet.
>>>>
>>>> Since you gave no information about your computer, the errors you're
>>>> experiencing, or programs installed, I can't give you further specific
>>>> advice except to only have one firewall running.
>
>