"Pat Walters [MSFT]" wrote:
> "Evelyn Joyce",
>
> I will be happy to help. Could you provide the log entries? I ask, because
> there are several different errors you might encounter. Here's how:
>
> 1. Close all Internet browsers
> 2. Open a single Internet Explorer window.
> 3. In the Internet Explorer window, click Tools
> 4. Click Windows Update
> 5. When you reach the Windows Update site, click Custom Install
> 6. Click Review and Install Updates
> 7. When presented with multiple updates, uncheck all of them except for
> KB886906
> 8. Look down at the System clock and note the time. Let the minute move
> forward one, so that there is no other activity associated with this
> attempt.
> 9. Click Install. Wait for Windows Update to fail. If it succeeds, reply
> back and let us know.
> 10. Assuming it failed, Click Start
> 11. Click Run
> 12. Type: %WINDIR%\WindowsUpdate.log
> 13. Press <Enter> or Click OK
> 14. When the log opens, scroll down to the hour and minute you memorized in
> step 8.
> 15. Starting at the beginning of the first entry for that minute, click and
> drag down and to the right selecting the rest of the log.
> 16. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
> 17. Reply to this posting.
> 18. When that window opens, Tell us what update you attempted to install,
> and where it failed from our observation.
> 19. After this, on a new line, state the following and press <Enter>: Log
> entries follow:
> 20. Place the cursor on the line under the entry from step 19, and then
> click Edit, then Paste, or just press the <CTRL> and <V> keys.
> 21. The log entries copied in steps 15-16 should have copied into your
> posting.
> 22. Send it to us, and let us take a look at this failure.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> From: "Evelyn Joyce" <>
> Subject: Framework Updates Debug Error
> Date: Monday, February 14, 2005 10:11 AM
>
> I'm getting debug error message when update tries to install both the
> Framework updates, KB886906 and KB886903. I contacted Microsoft and they
> sent me an e-mail to try and solve this issue and all it did was give me
> more
> headaches then I had before. Now my Computer is sluggish, My CPU sometimes
> says its at 100% and I don't have much on this home computer. And I'm still
> not able to update these files. This is beginning to become a nightmare.
> If
> Microsoft don't know what to do, then who can we turn too. And this is
> effecting all of us in one way or another. Anybody have any good solution
> to
> this NIGHTMARE1111111 Please Help!
> Thank You in advance.
>
>
> I am having the same problem.
I have copied log entry and will past it here:
21:28:26-0800 1 182 101 {66216830-74FA-4A91-BEA8-212E6A5A43DD} 101 80070643 AutomaticUpdates Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft .NET Framework, Version
1.1 Service Pack 1 (KB886903).
2005-02-17 21:28:31-0800 1048 a70 REPORT EVENT:
{E16F4C0B-9C9E-432C-8953-504365600FE5} 434 2005-02-17
Thanks if you can help
BobO
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