Re: Getting Error number: 0x80072EE2 and 0x80072efe

Suggest you post to the WSUS newsgroup since this one, Windows Update,
deals with client updating issues:

http://www.microsoft.com/communities...pdate_services

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============


PCWatch wrote:

> Hi,
>
> I have an issue regarding my WSUS updates. The windows WSUS client has
> stoped downlaoding upates from the server (error log below). Im getting an
> 0x80072EE2 and 0x80072efe error. I've also tried to reslove the issue with no
> luck. Here is what has been done:
>
> 1) Disabled the Firewall (windows and hardware)
> 2) Disabled Symantec Endpoint Protection (by right clicking on the icon in
> the icon try and choosing disable), Removed Symantec Endpoint Protection
> 3) Played with the Automatic Update Service and the BITS service (restarted,
> set to Automatic)
> 4) Did forced updates
> 5) Looked at http://support.microsoft.com/kb/836941/en-us
> 6) I can ping, tracert the WSUS server from my box, no proxy server installed
> 7) Followed instructions as per:
> http://social.technet.microsoft.com/...-c8f1e97c71d5/
> 8) WSUS Server is controlled by the ISP and they tell me all is well.
> 9) Deleted the distribution folder
>
> Updates use to work previousely, howeverly they just recently stop working.
> Furthermore, the server has no problems updating for the MS Windows Update
> site.
>
> Server OS: Windows 2003 SP2 Web Edition
>
> Any advice would be appreciated.
>
> Regards
> dojob
>
> Windows Update Error Log
> ------------------------------>
> 2009-05-31 17:27:39:578 892 868 AU #############
> 2009-05-31 17:27:39:578 892 868 AU ## START ## AU: Search for updates
> 2009-05-31 17:27:39:578 892 868 AU #########
> 2009-05-31 17:27:39:578 892 868 AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {9EF71872-CB7A-4F10-AF01-288268B36392}]
> 2009-05-31 17:27:39:578 892 cc0 Agent *************
> 2009-05-31 17:27:39:578 892 cc0 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2009-05-31 17:27:39:578 892 cc0 Agent *********
> 2009-05-31 17:27:39:578 892 cc0 Agent * Online = Yes; Ignore download
> priority = No
> 2009-05-31 17:27:39:578 892 cc0 Agent * Criteria = "IsHidden=0 and
> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> IsAssigned=1 and RebootRequired=1"
> 2009-05-31 17:27:39:578 892 cc0 Agent * ServiceID =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2009-05-31 17:27:39:578 892 cc0 Agent * Search Scope = {Machine}
> 2009-05-31 17:27:39:578 892 cc0 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
> 2009-05-31 17:27:39:578 892 cc0 Misc Microsoft signed: Yes
> 2009-05-31 17:28:22:187 892 cc0 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
> 2009-05-31 17:28:22:187 892 cc0 Misc Microsoft signed: Yes
> 2009-05-31 17:28:22:203 892 cc0 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
> 2009-05-31 17:28:22:203 892 cc0 Misc Microsoft signed: Yes
> 2009-05-31 17:28:22:218 892 cc0 Setup *********** Setup: Checking whether
> self-update is required ***********
> 2009-05-31 17:28:22:218 892 cc0 Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
> = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
> = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup Update NOT required for
> C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-31 17:28:22:218 892 cc0 Setup * IsUpdateRequired = No
> 2009-05-31 17:28:24:187 892 cc0 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2009-05-31 17:28:24:187 892 cc0 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://41.203.XX.YYY/ClientWebService/client.asmx
> 2009-05-31 17:28:24:281 892 cc0 PT WARNING: Cached cookie has expired or new
> PID is available
> 2009-05-31 17:28:24:281 892 cc0 PT Initializing simple targeting cookie,
> clientId = 3eed87c2-b6ba-4c9e-b43b-df68a2796e5a, target group = Company, DNS
> name = wwwcomputer
> 2009-05-31 17:28:24:281 892 cc0 PT Server URL =
> http://41.203.XX.YYY/SimpleAuthWebSe...impleAuth.asmx
> 2009-05-31 17:29:24:796 892 cc0 Misc WARNING: Send failed with hr = 80072ee2.
> 2009-05-31 17:29:24:796 892 cc0 Misc WARNING: SendRequest failed with hr =
> 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-05-31 17:29:24:796 892 cc0 PT + Last proxy send request failed with hr
> = 0x80072EE2, HTTP status code = 0
> 2009-05-31 17:29:24:796 892 cc0 PT + Caller provided credentials = No
> 2009-05-31 17:29:24:796 892 cc0 PT + Impersonate flags = 0
> 2009-05-31 17:29:24:796 892 cc0 PT + Possible authorization schemes used =
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: GetAuthorizationCookie failure,
> error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status
> code = 200
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: Failed to initialize Simple
> Targeting Cookie: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: PopulateAuthCookies failed:
> 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: RefreshCookie failed: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: RefreshPTState failed: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: Sync of Updates: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 PT WARNING: SyncServerUpdatesInternal
> failed: 0x80072ee2
> 2009-05-31 17:29:24:796 892 cc0 Agent * WARNING: Failed to synchronize,
> error = 0x80072EE2
> 2009-05-31 17:29:24:828 892 cc0 Agent * WARNING: Exit code = 0x80072EE2
> 2009-05-31 17:29:24:828 892 cc0 Agent *********
> 2009-05-31 17:29:24:828 892 cc0 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2009-05-31 17:29:24:828 892 cc0 Agent *************
> -------------------------------------->
> End Error Log
>
> -------------------------------------->
> WSUS Client Diagnostics Tool
>
> Checking Machine State
> Checking for admin rights to run tool . . . . . . . . . PASS
> Automatic Updates Service is running. . . . . . . . . . PASS
> Background Intelligent Transfer Service is not running. PASS
> Wuaueng.dll version 7.2.6001.788. . . . . . . . . . . . PASS
> This version is WSUS 2.0
> Checking AU Settings
> AU Option is 2 : Notify Prior to Download . . . . . . . PASS
> Option is from Policy settings
> Checking Proxy Configuration
> Checking for winhttp local machine Proxy settings . . . PASS
> Winhttp local machine access type
> <Direct Connection>
> Winhttp local machine Proxy. . . . . . . . . . NONE
> Winhttp local machine ProxyBypass. . . . . . . NONE
> Checking User IE Proxy settings . . . . . . . . . . . . PASS
> User IE Proxy. . . . . . . . . . . . . . . . . NONE
> User IE ProxyByPass. . . . . . . . . . . . . . NONE
> User IE AutoConfig URL Proxy . . . . . . . . . NONE
> User IE AutoDetect
> AutoDetect not in use
> Checking Connection to WSUS/SUS Server
> WUServer = http://41.203.XX.YYY
> WUStatusServer = http://41.203.XX.YYY
> UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
> Connection to server. . . . . . . . . . . . . . . . . . PASS
> SelfUpdate folder is present. . . . . . . . . . . . . . PASS
>
> Press Enter to Complete
> ------------------------------------------->
>
> Thankx Again